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October 2023 by Robert Johnson
Received phone solicitation from them … I said that I was busy and I would appreciate if they would take me off their call list please. I got attitude, called an inappropriate name and treated very unprofessionally. If this is how they are on the phone I would hate to see how they treat you in person !!! I will avoid trying to find out. LabXpress please never ever call me again !
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January 2023 by Simant M.
I had my blood drawn once for the TB test for my imiigration paper work. Lab Express compromised the sample, so I had to go again to have the blood drawn. I was told by Lab Express they will refund 100% of money charged for the work back to me. I have been talking to the facility but nobody has refunded my $130 that they have charged.
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January 2023 by Anna Pomeroy
Fast and easy. I didn’t get the phlebotomist name but she got the draw in one!! Even the hospital has a hard time sticking me. I will be getting my A1C draws here from now on!
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September 2022 by Carolyn T.
Don't waste your time or money going to this awful lab they can't even get their email servers to work to get any of the orders and the Asian lady behind the desk is absolutely ignorant
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March 2022 by Lucas Daniel
Great service! I messed up my blood work form and my son's too but they helped me and did the work twice.Thank you for your kindness.
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August 2021 by Heather Click
The male tech working this evening needs to be fired. His lack of customer service is quite frankly alarming. We had a paternity test order and our son couldn’t be done the same day as his father led some policy they have, so we brought him in today. They stated there was a note on the order not to collect. They clicked to another screen and the note said not to collect today… it’s been a week since his dad was tested. The male tech stared he couldn’t help us nor provide any information why the notes said that. I asked for some additional information, only to be answered in a hostile manner with one word answers and a complete lack of respect. I asked for a supervisor and he stated I would have to call PSI, I then asked for a number and was given a number to the drug testing hotline… we were there for paternity testing. I called PSI at their phone number based on a google search and have left 3 messages during their business hours to receive no call back. This is absolutely appalling. You need better customer service period. Not everyone going there is going for drug testing.
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June 2021 by Maribel Ramos Escobar
Fast and quick. The guy who help me super amazing, new what he’s doing and very kind. Fast and easy!
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June 2020 by T N.
Ok....let's be honest. Its never fun going to get your blood drawn. The lady was friendly enough....but 4 TIMES it took before she could get enough blood! Then she blames it on me BEING NERVOUS so therefore it made her NERVOUS! She even said "JESUS" out loud after the 2nd time of trying and FAILING. She finally was successful but I left feeling like a human pin cushion! Will NEVER go back!
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May 2020 by Dawn B.
Now that you can't get into most labs for 10 days to 2 weeks due to COVID, I was so psyched to just walk in. I have been here several times and the lady who draws my blood is FUN and great at what she does. Whole process is quick. Just what you need. In, out and results fast. Couldn't ask for anything more.
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December 2019 by Chris Erickson
Very friendly and cheap prices! Skip LabCorp or Sonora Quest!
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December 2019 by Chad Bennett
Yapssi WAS... so helpful! Her service was professional Ashe explained everything about what we were doing and costs. She ran the front counter and took the blood in the back. I would be happy to come here again for lab tests.
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June 2019 by Paula O
Fast service and I'm hard to stick but the young gal in the office did an amazing job and got me the first time. Will definitely use this location next time as they're close to my Doctor's office and prices are great compared to other labs.
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June 2019 by Dejenny P.
Super easy and quick process. I do recommend it, the results came quick too. It's you need a place for blood work this is it.
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October 2018 by Veronica B.
This lab was very good. The lab tech was very skilled as I am a difficult draw and she had no problem. I think the negative reviews may have been for a different location. I was very happy with the service.
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December 2017 by Sara S.
They are always really friendly when I come here and let me know of any wait in advance. My visits are always quick and I like that they make me wait until my sample is completely labeled and sealed to leave. Every test that I have done here so far has been extremely accurate.
