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February 2024 by Marilyn Ceausu
Dark hair Front desk check in girl on duty 1.30.2024. was extrememly rude. Got upset when I told her I didnt know how to use the "Stupid" machine to check in. She then said she would need my insurance and ID then stated "There's no need for cussing". I said I didnt cuss and she then said "You said Stupid". I said, oh so the word Stupid is now a cuss word?? She then she went off about how she could refuse me service but she chose to help me. After I gave her my sample, I apologized to her and she totally ignored me until i said excuse me, i said i was sorry and she's like "whatever"...I've never meet anyone so disrespectful. It was as if she was looking for a fight. It's bad enough that the patients you get there are sick , they certainly dont need to be treated with disrespect.
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February 2024 by Tali Toncray
We made an appointment for our infant to have a blood draw. We waited for an hour. When we asked for an update with how long the wait would be, we were told “it will be a wait”. One of the nurses snapped at my husband that she had already told me they had received the order and to wait. They were unnecessarily rude. They had very similar instructions other patients in the waiting room.
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December 2023 by Sage Williams
Wow! This place is so great. The people here seem very experienced and are professional. I didn’t have an appointment but was seen almost immediately, and the nurse/phlebotomist was so kind and had no issues drawing blood. Thank you guys I was expecting this to be so stressful and it wasn’t.
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December 2023 by James armer
Clean, to the point, not a very long wait as I walked in late morning, comfy and plenty of chairs, pleasant temperature.Since those with bad experiences often have a stronger need to express themselves, it can be hard for a place to move up their numbers of review stars despite hard and good work. I realized I have been here before years ago, no bad memories. Parking was pretty full so leave yourself enough time just in case you need to walk a few more steps. And yes, machine check in to the right first. I hope enough of those with a good experience take a moment to give a review too to reflect the real balance.
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September 2023 by Miguel Rodriguez
This place and pretty much all the Labcorp places that I’ve been to are horrible! Rude employees, places are ineffective and very slow! Avoid them as much as possible!!!!!
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August 2023 by Crissy A
Been over a week and my Dr still doesn't have my results, have been calling all day and no one picks up the phone or they pick up and hang up.
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July 2023 by Chris R
For a location that was processing nearly 50 people an hour (by my rough count), they were efficient and get the job done as well as they can. However, they need a better system for getting appointments that doesn't put you out til September when you have a 48 hour time limit on getting a test done by a prospective employer.I walked in and basically waited nearly an hour for 3 minutes worth of work, felt like it was a bit less than stellar as an experience but it could have been worse.Also, most the reviews are pretty accurate about the attitude of the employees here, they don't seem happy at all, but I wouldn't be if I was handling pee all day either.
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July 2023 by Terry Crane
NEVER, NEVER, NEVER answer the phone. The only way to determine if there is a wait time for walk-ins is to drive to the facility and have a look.Is this any way to run a business???Based on all the poor ratings, I think not.
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July 2023 by B Gomez
Staff is rude, especially front desk they are so useless theyll just point you to self register machine and won't help at all. Rude I wouldn't come here ever again they ask you personal questions infront of everyone in the lobby
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July 2023 by Tyler Yarborough
Long wait, AC in the waiting room either wasn't on or doesn't work well, had to have been 90+ degrees in the room with no air flow.
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April 2023 by Maureen G.
I just drove 30 miles to Anthem for lab work and when I got there a guy from the big moving truck out in front came over with a paper in his hand that said they had moved to a mile away, but that they were not open until May 1st! So even though I had a computer generated appointment and received my reminder with QR code yesterday, they were already closed and not taking patients. They get a big fat ZERO from me as it was a fasting blood test which always takes more effort and no one bothered to inform the appointed patients that there was a change of plans and location!
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April 2023 by Mikayla Marie
Norma was great, super fast and was able to find a vein the first time, 10/10 recommended!
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March 2023 by Christina L.
The worst service you can even ask for. The workers were no help at all. I've been waiting for at least an 1 hr and a half and when I first checked in I ask the lady how long and she said half an hour. Turns out it lead to almost 1 hr and half. When I went up to the same lay with the glasses and blonde hair she said if you can't wait than leave. All I was gonna ask was how long and she suggested I leave. Horrible horrible service I would not go here.
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March 2023 by Zaharia Family
I had my blood work done here a few times, and every time, I had wonderful experience & exceptional service. From the front desk to the Phlebotomy technicians. Obsolutely nothing to complain. I'm not sure why such a low rating ?
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March 2023 by giovanna pls
waited for an hour to get seen, i think the patients who come here are old and grumpy which makes the staff have a bad mood so the vibe in here is trash also yeah, the lady in the red glasses who does the drug screen is way too quirky that it comes off as rude but i guess i'd be like that too if i had to collect urine all day :/
