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March 2024 by Justin B
Lina was fantastic she helped me immediately as soon as I stepped in the door. Customer service skills 10/10 she cleaned and tightened my glasses she also got me two pair of glasses for an awesome price thank you great vibes!
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March 2024 by Jeremiah Strange
Store front was locked up like they were about to get robbed, front staff was a little rude and even though my insurance had a 0 co pay for being in network they informed me a co-pay was mandatory for the use of there equipment. They were less then happy when I questioned this and informed me all patients are required to have a retinal scan and they were not happy when I declined the appointment.The other locations have never stated this is mandatory I would highly suggest checking with your insurance prior to scheduling with this location. I would also recommend the other locations based solely on the customer service given at the front desk.
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March 2024 by Fernando Magallanes
she very helpful, best experience at any eye store ever
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January 2024 by Andrew Alfaro
Worst store in the Phoenix metro area, they don’t care and seem to be busy with there own going ones.
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December 2023 by Carlos Vazquez
Kayla was amazing, she was caring and kind. She helped us order our Meta glasses and went above and beyond. I’d recommend her and this location to anyone, great place for eye care.
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November 2023 by Jaime Perez
The Doctor did an excellent and professional job.* the personal from this clinic were so nice, helpful and friendly.Thank you ?
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November 2023 by Steven H
Always love coming here to have my eye exam and for selecting new frames or lenses. Kevin is amazing. Always help me find a great look.
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October 2023 by Julie Carr
Went in with my new glasses purchased in another state at a Lens crafters. Evelyn was so helpful and happy to assist. She fixed the fit and made it so the transition was in the right spot. Thanks Evelyn.
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October 2023 by Blanca Velasquez
I had a very great experience. The ladies were very helpful and nice. Great customer service.
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September 2023 by Luis Garcia
From the moment I stepped foot into this location I felt so welcomed by everyone , the lady at the desk was very helpful and friendly I just think she was amazing at what she was doing and the doctor was amazing and very helpful , prices are just great for the amazing products they offer , overall I HIGHLY RECOMMEND THIS PLACE
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June 2023 by Evelyn Maldonado
Ordered contacts and this is my fourth trial pair and the prescription still isnt right it’s been a waste of time and money.
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June 2023 by Trisha
Gone in twice already to fix prescription. The optometrist can’t get it right. I’m sitting here now with a prescription I paid cash for and is no good.
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June 2023 by Holly Jimmerson
They went out of their way to help me return contacts. I was able to apply the credit from the contacts to some new sunglasses.
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May 2023 by Alma
Have been a patient with Lens Crafters for a few years. Always have had a good experience. Doctors are very knowledgeable and staff is very helpful and professional.
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April 2023 by Celeste Gonzalez
if you’re a NEW patient don’t go here and waste Your time, been going here for 5yrs and a new receptionist with glasses tried to charge me over 115$ for copay just for contacts or more because she thought I was new and tried to get more money out of me, and they have there files all messed up, tried saying that this was a new office and location when it’s clearly not and wouldn’t own up to her mistakes once she saw I’m a previous patient.
