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March 2024 by J Gonza
Typically a busy store at the mall today was no different. Today I went in to find one size 7 hat, and paid to get it embroidered. The lady was very sweet and called to let me know the embroidery machine messed up on the one size 7 they had. I asked the other lady that was at the register if they would possibly have more hats tomorrow. She made a smart remark of, "I don't know.. it's like Christmas here everyday...there's a box of hats to be put up but I don't know what's in it". Instead of providing great customer service and checking the box for what I already had paid for; she tells the guy that's working there she has to go to the bank, " you wanna roll with me". Girl leave that worker there to stock the hats for paying customers like me!!! FAIL!!! I WOULD NOT RECOMMEND THIS PLACE TO ANYONE.
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October 2023 by Scott Janowski
Helped me track down a hat I really wanted and correct a sizing issue I had. Very nice people, thank you
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August 2023 by A-PSYCK The Occult Father
This lids has a busted staff that's rude and un knowledgeable on hats
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May 2023 by Ernesto Camacho Jr.
Best ball cap in town
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February 2023 by Ruby Angulo
Low on staff too slow.
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October 2022 by Maria Moreno
Friendly staff! They were very helpful and kind. I didn't catch the 2 associates names tonight, but thank you!
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September 2022 by Ben Kilby
Tried to go in today…doors locked at 11:15AM. Employee standing inside…not a good look.
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March 2022 by Mrs Alvarado
Sad they can’t be open when they’re supposed to be open. Just lost another customer to Picky Hats ??
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January 2022 by Samantha
Very nice workers, I got the wrong size hat and they let me exchange it without a recite
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December 2021 by Dri Cristina
Nate was very helpful he literally dropped everything to search through over like fifty sixty hats for my man’s size. Absolutely amazing customer service from a great young man. That’s the kind of customer that will keep customers coming back. Thank you!
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November 2021 by Timothy
Sometimes you cop, sometimes you don't. They got those patches at times.
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November 2021 by Michael Mills
Clean hats!
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October 2021 by C Vas
They don’t open when they say they’re going to open. Waited 20 minutes past their opening time, as posted on the window, and store was still closed.
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September 2021 by Stephen Smith
overpriced, decent selection but not worth the price
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September 2021 by Erica Earl
My husband is extremely happy with his hat and these prices so 100% five stars I would give a million if I could
