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March 2024 by raven seepie
They’re helpful in person, over the phone the last couple times I’ve had to call they’re not very helpful or nice
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March 2024 by hivkev
this place is awesome fr
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March 2024 by Jennifer Earley
Great fast service.
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March 2024 by K P
Wow! This store is truly the best and it checks all the boxes. Great customer service from Kourtney and Kevin, they are fantastic and really helpful with all the questions I was asking lol.
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March 2024 by Jim Bonka
10/10 customer service! This place treats you like home. Great workers and even better staff. They helped me from the minute I walked in with ease and patience till the minute I left. They’re very good at handling any questions you have. I would definitely recommend them to anybody.
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March 2024 by King James
Amazing!!!
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March 2024 by Aala Senussi
LifeStorage is such a great place! Kourtnei and Kevin were really attentive to my needs and what I was looking for. They were able to answer all my questions and ensure that I was satisfied. If you’re ever looking for a perfect place to rent out for the perfect price come to LifeStorage in Phoenix, you won’t regret it!
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March 2024 by Bianca Hodge
Kourt was great, very knowledgeable and awesome customer service!!
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March 2024 by Kelsey C
Kourtnei was very helpful!
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December 2023 by Jessica Stuckenschneider
The new Crew is great. The new manager and Mike are constantly doing everything they can to ensure great customer service. I'd recommend this place to store your things, heck even have gotten my mother and my neighbor to get units here!
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December 2023 by scott hurlimann
They do a great job! Very helpful and friendly. I am from out of town and they do a wonderful job answering my questions and helping me with my deliveries. I highly recommend them!!
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December 2023 by Horacio Ortiz
So it hasn't been long but I have to say so far I'm impressed with the service I've gone here not only did me and my roommate go in last 15 minutes before they closed and asked a hundred questions each and the manager there when does it like a pro. She answered all our questions was flexible of this understanding we need to know it was the best service I had received at a storage facility yet so they deserve an extra star! Thank youk
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December 2023 by Erroshun Bavmorda
This is a company that raises your rates once you move your belongings in. My rate steadily rose the months I was there. I left the facility when my monthly rate had come close to doubling but they were still offering my initial rate to new customers. I moved out 20 days early but they would not pro-rate my final month. They called me after I had moved out telling me that my lock was still on the unit. I told them that I'm keeping the unit locked until my lease is up because they wouldn't pro-rate my final month. They don't care about their customers, only their money
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December 2023 by Don Bays
I received a call from an employee at the Extra Space Storage facility where I have two units. I was asked if I still intended to end my rental of one of my units. I was surprised at the question because I had never told anyone at the facility that I wanted to end rental. Upon further investigation with a supervisor she informed me that a potential customer rented my unit online. The employee who first called me had initially gone to my unit and cut my lock off only to find that I had goods in the storage unit and that the facility made a mistake by cutting my lock and assuming I had ended my rental. The employee should have called me before cutting my lock. In addition, she should have checked to see that I was current on my rental payments. The supervisor with whom I spoke was unable to give me a satisfactory explanation on how something like this could happen. I have two units at this facility; my daughter has one, and my son has one. We will all be looking for another storage facility as we do not believe our goods are safe at Extra Space Storage.
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December 2023 by Michelle Welch
I would like to say it was very nice working with Kourtnei and Michael. They were very knowledgeable and helpful with all my needs and questions. I am glad I have chosen this storage place for my belongings. Thank you again.
