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November 2023 by Aida Ayala
I can not say enough good things about Lizy Hoeffer and her amazing team. I am a Realtor and use the Hoeffer Team for all of my personal transactions. I have recommended them to my clients, friends and family and have heard nothing but great feedback about their experience with the team. They are amazing at communication and solution focused. If you are struggling to find a reliable and knowledgeable loan officer, look no further! You just found it!! Lizy Hoeffer and the Hoeffer Team.
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November 2023 by Barbara Stafford-Matthews
THE BEST TEAM OUT THERE!!!!! I want to publicly thank Lizy, Veronica, Clayton and Andrea for all their hard work! I truly can't thank you all enough. This team is UNMATCHED!!! I worked closely with Lizy, Veronica and Clayton not only are they amazing people who care about each client but they are SOOOO knowledgeable, attentive, supportive and helpful.This was my first time purchasing a home, I tell you Veronica and I became besties from how many questions I would call her with multiple times a day lol :) Every question answered with grace and confidence, giving me the support I needed during this whole process. She is AMAZING at what she does and she truly cares about her clients success. Veronica is on top of it and truly went above and beyond to make sure that I was comfortable with each step of the process from hoping on conference calls with me, walking me through paperwork, giving her expert opinion and supporting me in moments of uncertainty !!! THANK YOU VERONICA!Clayton, thank you! You are not only such a positive bright light but you are SO knowledgeable and have so much attention to detail. Thank you for all of our quick calls we would hop on and your patience with me when asking questions and getting full understanding of everything.Lizy! THANK YOU THANK YOU THANK YOU!!!!!! You and the team have made my experience 10 out of 10! You are amazing and I am so appreciative of you and helping me with my first time purchase. Thank you for your quick responses and support every step of the way, answering my calls and texts in the middle of conferences lol Lizy goes over and beyond for her clients and ensure that you truly feel cared about and seen. Thank you for EVERYTHING!!!!I can't thank the team enough, I am a client for life now and a homeowner... thanks to the best team :)
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June 2023 by Katie S.
I am writing this review over a year since refinancing and two years after the initial purchase of my home and I just cannot recommend Lizy Hoeffer and her team enough. I specifically worked with Brianna Berglund and William who were both amazing and extremely personable and prompt. Brianna went out of her way to ensure all my needs were met and I appreciated it so much! If you are looking for purchase options or refinance companies I cannot recommend Lizy Hoeffer enough both personally and professionally!
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November 2022 by Julie Calza
If I could give a hundred stars I could easily back it up with a hundred reasons why this company should be your go to for mortgages.Lizy and her team have represented my family in 5 home loans, one refinance, and recently another pre-qualification to purchase. I first used Lizy to buy a primary residence, then her team became my go to for investment purchases. I served in the military and my husband currently serves, she has helped us tremendously in getting creative in leveraging our VA Loan VA Loan benefits. She is incredibly skilled, and her team is well equipped to handle any situation this challenging market can throw at you.I am a realtor also, so needless to say I encounter a lot of loan officers. I recommend Lizy and LHT (Lizy Hoeffer Team) every opportunity I get because I know not only will they be protected and cared for, but they will also not have to risk losing a home over slow to react / mediocre lending practices.Because Lizy is so well known in this market I have also found a prequalification from her team to be a competitive advantage for my clients when going up against other buyers on the same home. She is known for communication, creative talent, and getting things done.Thank you so much Lizy Hoeffer (and Team) for continuing to be a part of my family’s journey, for listening to what we need, and for caring about the outcome for us after closing. I genuinely do not think we would have the portfolio we do without you guys.
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November 2022 by C G S
Lizzy Hoeffer & her Professional Team were absolutely WONDERFUL!!! They did an outstanding job in providing to us True & Upfront information throughout our "Home Buying Process". We "HIGHLY" recommend Cross Country Mortgage & we Thank You All for your Excellent, Prompt, & Courteous Services; of which each & every member of the Lizzy Hoeffer team provided to us!!! You are the BEST!!!!
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November 2022 by kari clay
This is the second time I’ve used the Lizy Hoeffer team for a home purchase but the first time I had a second borrower on the loan. We knew his credit needed a little help and called the Lizy Hoeffer team. They almost literally held our hand and told us what to address and not address on his credit report and we were able to get his credit score where it needed to be in less than 2 months!Once we were pre approved and landed in escrow on our home, the process was seamless and Veronica was always quick to respond to emails, text messages and phone calls.I will forever refer this team to anyone in the market - their attention to detail, constant communication and around the clock service cannot be matched. Thanks again for all of your help getting us into our new home. ?
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November 2022 by Gerry Ruiz
I had the pleasure of working with Lizy's team. But best of all I got assigned Annette Howard to file. I am deeply in debt to her for assisting with my first solo home buying. This is my third home but always had someone to share the stress and load with. I was pleasantly pleased with the service and quality I got. Annette I asked you for something that I thought would be far fetched. But you made it seem like it was nothing out of this world and best of all you made it happen. You are awesome and a great asset to your team. Thank you again.
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November 2022 by Erick Cano
I was the purchasing agent for the transaction mentioned below,Lizy Hoeffer was nothing but Professional and by the book, my client couldn't perform due to personal issue and transaction was cancelled earnest money was forfeited not much to ad.I highly recommend Lizy Hoeffer and her team they are diligent, ethical and professional.Thanks Lizy
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November 2022 by Rachel Michel
Kudos to Lizy's team and Senior Loan Processor, Veronica! I am an agent and was representing the buyer in a sticky, multifaceted transaction. Veronica's persistence and professionalism with all parties was without a doubt of the only reason we were able to close on time. I would recommend the Lizy Hoeffer Team to anyone who is looking for a high level of care from their lender.
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November 2022 by Diana Yescas - PhoenixRealtor
Lizy Hoeffer and her team are my go to Arizona Lenders!They work quickly, professionally , have great broad selection of programs and competitive rates! I recommend Lizy Hoeffer at Cross Country to all my buyers looking in Phoenix !
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November 2022 by Rick&Jules Nolte
Another great home purchase with Cross Country Mortgage and the Lizy Hoeffer Team. Brenda Fortuna to was amazing to work with… Fast replies, professional service, and very friendly! Highly recommend them.
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November 2022 by Cristina Sida
Worked with Lizy's team twice in the past and today I'm closing on a new home! I wouldn't choose another team to work with! They are just wonderful! Special thanks to Scott, he was always so attentive to all my questions and concerns.
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January 2022 by arizona m.
I love working with Lizy and her Team. As a busy a Real Estate Professional I am frequently on the go-working weekends- and needing loan information/changes during off peak hours. She is always there to help me! She is transparent and down to earth. My clients rave about her responsiveness and willingness to get the deal done by doing rate comparisons and sending up front fee sheets! Her thoughtfulness and follow up is appreciated and a welcome treat (literally- she sometimes sends random treats too :)
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November 2021 by Chee Vang
I got a mortgage through Lizy when she was with Guild-spectacular service as Lizy was very personable. After 4 years I was looking to refinance and she was now with Cross Country. This is just my experience but when I tried to refinance in early 2021, my debts were high and credit score was low, so it was a no go. Fast forward to Oct 2021. I paid down a lot in debt and raised credit to over 720. I recontacted several individuals from CC Mortgage but no response. It is also next to impossible to get in touch with Lizy as she is busy. Long story short -credit inquiry on Oct 6th from Nexa Mortgage and clear to close refinance on Oct 29. My new mortgage payments are less, I cashed out to pay off all my revolving debts, and a big chunk of cash at close. That service blew CC mortgage out of the water. Unfortunate experience but everything happens for a reason.
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November 2021 by Jen Delaney
First time homebuyer 11 years ago, my agent introduced me to Lizy Hoeffer. She personally took the time to thoroughly explain the process. It was the kind of customer service you rarely see anymore. 2 refis and another home purchase down the road, this team works hard, and it shows. Thanks LHT!
