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December 2023 by Riley Coen
Great intro ?♂️ massage
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December 2023 by jackie stroehlein
I had an amazing massage Willie she is so amazing! I had a shoulder pain and after massage I felt great! She explained everything! I highly recommend Willie!
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December 2023 by Bethany Grimes
5-star review specifically for Landan. I've called many times and spoken to multiple people about my membership and issues I've been having and no one was helpful. Landan was so helpful didn't cause anymore issues for me and helped me out exactly how I needed (and others have been saying isn't possible).
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June 2023 by Pranjali Naik
Been visiting Massage Envy Ahwatukee location for a year now. You can use the HSA here. I took the membership which cost me 75$ per session every month for 60min session. You can upgrade to 90min by paying the difference (113$ 90min) or utilizing extra credit sessions if you have. Scheduling is very easy over the call, as the front staff is super helpful and attentive. Every 60 min sessions include 10min consultation and 50min massage. Earlier I used to try different therapist for every session, and then I finally found Felisha! She is amazing and does an excellent job and I would highly recommend her for full body.
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March 2023 by Michelle Da Rock
Service is great! Warm welcome and polite. I wasn’t rushed and I felt great. Everything was clean, relaxing, and comfortable. Thank David.
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February 2023 by Jessica Wells
If I can rate a negative star I would. I signed up for a membership with the goal in mind to get a massage every month because my friends insisted I start self-care because I am a single mother of a special needs child. At first, I lived in Litchfield Park, so the closet location was Goodyear. I signed up for the membership BUT each time I tried to book a massage, they NEVER could found time slots that worked with my schedule. From Nov. 2021-Nov. 2022, I had three massages. What a waste of money! In the fall, I moved to Ahwatukee. My membership was up in November, and in order to cancel, I had to go back to my original location (Goodyear) to fill out the cancelation form. I made a trip to Goodyear, and they told me that I had to pay through Dec. WTH After I was billed in December, the manager at the Goodyear location said I had 6 credits to use. After the new year, I called the new location closest to me, Ahwatukee, to try to book a massage. NOPE. Again no luck finding an appointment. Booked like the entire month of January, and the soonest they could get me in was Jan. 31 for a time that worked for me. The receptionist told me it would cost me 2 credits. I was looking forward to it. Unfortunately, due to unforeseen circumstances out of my control, I had to cancel today and I would be charged the cancelation fee. I didn't want to cancel, I wanted to reschedule. That's when I learned my credits expired YESTERDAY. WTH, I made a payment in Dec, so why would I be charged when I am still within the 60 day window (well, that's what I thought). Without luck again, they were unable to find a time to reschedule, nothing open that worked with my schedule, so I was forced to cancel. When I tried to reschedule, I asked how much was a massage, and she told me $75. But when I called, she told me I would be charged half of $120. How is that fair? How was it my fault that I could not get a massage booked before my credits expired. They should have disclosed that. when I booked my massage. I would have NEVER booked. LIARS Then to top it off, the receptionist tried to run my card WITHOUT my permission. WHO DOES THAT? HORRIBLE HORRIBLE customer service promised broken! HORRIBLE HORRIBLE membership promises broken. LIARS. Massage Envy sucks!!
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January 2023 by L Barravecchia
Josema is an excellent therapist and very professional. I have going to him for several years. Highly recommend him
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January 2023 by Deb Duensing
David gives me a good deep tissue massage every time. David’s pleasant personality makes my experience the best each time I am there. I go to ME because of David.
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January 2023 by Nilsa Wakamatsu
Melissa did a great job. Very nice and friendly. Treated you with respect and made it very comfortable. I highly recommend asking for her.
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January 2023 by james guinn
I love the consistency of my experience at massage envy I've been a member for over 20 years and I've always enjoyed a great experience. KAYLA is a gem
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December 2022 by Kayla Haley
JANELLE is beyond amazing. I always feel like my body hits a reset button after she works on me.She is attentive, professional and a great communicator throughout the session. You can tell she is passionate about what she does because she listens to my needs and always hits the mark. I highly recommend her, especially for 90 minutes!
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December 2022 by Kathy Welsh
Massage Envy Ahwatukee.I want to have massage with Lee. Less than impressed. She did the same thing over and over again - for example - running her forearm down my back. She did it at least 15 times. I finally had to ask her to stop because it started to hurt. I asked her to work on a specific area at least 5 times and she would not. She went on to say how she has a specific routine and only does that.It was a very frustrating massage. She would rub my body but not use her fingers to work the muscles. OK, I think I've made my point.
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November 2022 by Wendy Farrington
With this massage I missed 30 minutes of it because of the lateness of the therapist. The massage felt like she was angry and slapping me around. She only did part of my body within the hour and the pressure was not appropriate. I was told ahead of time that she would be able to give me firm pressure and when I asked for my firm pressure, she said she would do her best.
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November 2022 by Richard Stevens
Nicole is tremendous! Just the right attention and pressure, in just the right places. She has a great sensitivity to what's going on and knows how to address it. I'm a repeat client and will continue!
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October 2022 by Sean&Darlene Lee
David did an Outstanding job on my massage!! Jackie did a Fantastic job on my mom's facial. Carla is an Amazing Manager and her customer service was Outstanding as well. Madelyn and her coworker at the front desk were so friendly and helpful. The smiles and greetings from everyone was so inviting and nice to see!! What an Awesome Team at the Ray Road location!! Much appreciated!! DLee
