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October 2023 by Ron Wilson
I was very pleased with the service and work I received at Masterwerks Tire and Auto. Sara and her staff were very professional and friendly. She said to make sure if I had any issues to call and let them know. I will be a return customer. Thanks Sara.Services: Steering & suspension replacement
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September 2023 by Leslie Hudgins
I am incredibly happy that I brought my car to Masterwerks to get my door handle fixed. The cost was very reasonable as compared to the dealership. They did normal maintenance and an inspection on my car, letting me know what to expect in the future. They also fixed a problem at no charge to me. They have gained my trust!Services: Tires
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September 2023 by John Porter
Pretty disappointing. I called last week to get a est. to have the sparkplugs and belt replaced on 2006 F150, a truck I've owned since new and serviced at Masterwerks when Mike and Dave owned and ran the place. Teon took my name, phone # and email and would send me the est. NOTHING. I called Tues. thinking he wrote down my email (even thought I'm in their system)wrong talked to a gentleman named Mike (not the previous owner) and asked him to resend the est. He took my Phone# and would take care of it. NOTHING. I called Wed., called to Teon again and asked to speak to Chris the new owner of the shop. He took my phone # and would have Chris call me. NOTHING. I have done business with Masterwerks for over 2 decades. Mike and Dave did things right, fair and honest. It WAS a place to refer your friends and family to. I would even get a call from Mike or Dave after every service just as a follow-up. I got a personal call from Mike when they sold the business to let me know and to vouched for the new owner. It appears the new owner Chris purchased a successful business with established customers that don't matter to him even though I get emails that they miss me. I tried to continue getting service from them, now it sucks I have to find another shop I can trust. A business now doomed to fail.
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September 2023 by John P.
After a slight communication break down, and a follow-up by Sara, my 2006 F150 got new plugs and a belt. Everyone there worked understand my needs and did an excellent job. The pricing is more than fair compared to the dealership and chain shops. I would recommend them if you are for a good shop.
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August 2023 by David Reynolds
Pretty good people here. Honest and the little lady in the front knows what she is talking about. The young man at the front desk, who is a Navy veteran, was a pleasure to deal with and communicated everything that was going on.....The mechanic even took time out to speak with me. This place has a family atmosphere, and that in itself is worth every penny. Nothing is cheap anymore and it's gonna cost anywhere you go but at least this place comes with all they above. My AC works great and I am grateful. They got it done in a half day! Semper Fi Masterwerks on a job well done.
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August 2023 by Goldie Sonoda
Many thanks for ensuring my vehicle is ready for a road trip. Appreciated the prompt and courteous service. Many thanks to Chris and Shawn. Kudos also to Sara and Dion.Services: Air conditioning
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July 2023 by Octavia Lucio
Jeff was great with helping me with my car and getting it fixed. Great time n very nice. I took my other vehicle to get looked at.
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July 2023 by William Breneman
Mechanic diagnosed and corrected steering.5 stars. I'm taking my friends car in today for a diagnostic. These guys know what they are doing.Service: Steering & suspension repair
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June 2023 by Ray Villalon
12/10 this place is amazing. I can't recommend this place enough. They're, honest, diligent and straightforward.Not only was my car repaired with absolute perfection, the team were professionals. Unless I move to another state, this is the only place id trust with my vehicle.Services: General repairs & maintenance
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June 2023 by MICHAEL PORTERFIELD
Finally decided to get a/c in my car fixed after a couple of years of driving without. Sara at Masterwerks explained what the problem was, I OKed the repairs and now the a/c is working better and colder than it ever has. She also noticed during the test drive a vibration at freeway speeds and had her tech check it out for my safety. The front tires needed replaced (which I had been putting off).Thanks Sara and Masterwerks........you guys are Awesome!!Services: Auto A/C recharge
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June 2023 by Jean Fordyce
If I could give them 10 stars, I would. Sara is amazing and goes above and beyond to take care of you as well as your car. She is hardworking, honest, knowledgeable and gets the job done. And, she has unlimited patience. Take your auto here. You will be so glad you did.Service: Auto engine diagnostic
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May 2023 by Kris Sullivan
I have had a lot of work done past couple months. These guys were the third mechanics to work on truck and were the ones to resolve the issue. Definitely recommendServices: Steering & suspension repair
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May 2023 by gavin huseman
Masterwerks was supposed to fix an oil leak on my truck that I was purchasing through Valley car group. They mis diagnosed the leak and left me with the bill as it was leaking 2 weeks after buying. Another thing was the brake pump needed to be replaced they also mis diagnosed this as well. They changed the brake booster then the pads with a very cheap grade pads that are down to metal after 3 months of driving. They refused to replace they told me they don’t hear squeaking or grinding. (It literally sounds like a school bus) had to bring the truck back 3 times for them to properly fix the brakes and they’re still not properly working. Thank you guys for sending me a text reminding me to leave a review.Pictures of my wheels after 50 miles after washing the truck. Brakes are extremely soft cheap material
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April 2023 by MrCore
Awesome shop. Lance is one of the best service writers I've ever worked with. He got my truck in and got parts ordered as fast as possible. The shop guys got the work done right away and the truck feels great now. I would definitely recommend these guys.
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April 2023 by Dennis King
These guys are going to be my new go to place for my auto repair. Hank got me as soon as he could and repaired my motor mounts quickly and were very affordable. Thanks guys for being fare and honest....Service: Steering & suspension repair