-
November 2023 by A Person
There is an associate here named Kevin that I highly recommend. He was extremely patient explaining many of the options as well as professional, friendly, and good humored.
-
November 2023 by Jane Fricker
The men who brought my mattress called me when they were 10 minutes away; so then they came and got the two parts into the frame. And I laid down on the mattress after they left, and it felt great. So happy with the delivery and the quality of the mattress!
-
September 2023 by Raymon noodle
Rachel was AMAZING I had been looking for a very specific bed set and she was so awesome in Helping me find exactly the right sheets that I wanted was even willing to have them ordered right to my house 100/10 will definitely be coming back!!!!
-
August 2023 by Kevin Krell
The selection is great to try out and the associates are never pushy to get us to buy something more expensive than we want. Rachel and Kevin were great to work with and were very patient and helpful. Rachel even took the time to call my wife back after locating an adjustable base we wanted on clearance so we could get exactly what we wanted in our price range.
-
July 2023 by Veronica Winters-Everly
Jared, the District Manager along with store manager, Raechel, at Paradise Valley location were outstanding. Surpassed the discount I found at another retailer while being efficient, friendly and helpful. Good team. I also had a couple of conversations with Elizabeth at your toll-free number and discussed options in person with Lamont at the Hayden location in Scottsdale. Great team members. I recommend shopping and negotiating with Mattress Firm.
-
July 2023 by Kyle Walker
10/10 experience!!!! Rachel Byers was so professional, patient, and went above and beyond to help us find the perfect mattress. We made multiple visits and she helped us the entire way. Rachel and this location was very accommodating and I’m so thankful for our new mattress!!!! Go to this location and you will receive TOP NOTCH service!
-
June 2023 by Franchesca R.
I've looked for months at discount places and online for a mattress with nothing I really liked. I stopped in here on a whim just to compare and I'm glad I did! Rachel is phenomenal, super personable and she wasn't trying to just make a sale, there was no pressure to buy and I was shown all my options of what I thought I wanted, which I didn't end up liking and to what worked best for my needs! She has a real empathetic, down to earth personality which I loved. She also helped me find the best mattress for me. I couldn't be happier. Ty!
-
June 2023 by Brandon Lazar
I had a great experience buying a new mattress from Jared Sennet! He was incredibly informative and helpful in selecting the perfect bed for my needs and budget. He offered help finding all the essentials you’d need when buying a new bed without being pushy at all. Can’t recommend him highly enough!
-
June 2023 by Steve White
Worked with Jared and told him at the outset that I knew what I wanted and was looking for an easy transaction. It was easier than I expected, even with a delivery snafu. With that, instead of blaming another part of the organization (which is probably where the blame resides), Jared said he should’ve double checked. Pretty rare for salespeople.The bed itself is the lux breeze. It is actually cooling, which I desperately wanted. I’ve played with different bed settings since I got it. Zero gravity hurt (I’ve had multiple back surgeries), elevating the head caused me to slide down throughout the night, but flat is great and the back seems to love it. The plastic/rubber smell took about 3 days to disappear.Strongly recommend the people and the bed….
-
June 2023 by Jason P
I worked with Jared to purchase a mattress for my new home. He walked me through the entire process, made recommendations, and helped me find the best deal for me as a first time homebuyer. I highly recommend working with Jared if you are looking for a new mattress. The whole process was easy, simple, and budget friendly. Thank you Jared and Mattress Firm!!
-
June 2023 by Joseph Barto
Top notch experience at MattressFirm on Tatum & Cactus. Keven was helpful and a wealth of info. No high pressure or fast-talk. I would highly recommend this store to anyone looking for a quality bed without being rushed. ??
-
June 2023 by Hilary Fox
Kevin with Mattress Firm at Tatum/Cactus is friendly and knowledgeable. He is respectful of our budget and the information he shared has been instrumental in our mattress selection. This is a sizable investment for us and Mattress Firm has been the ideal place to make this purchase.
-
April 2023 by Dawn Spaulding
Price was right. Plenty of choices in all price ranges. Next Day delivery with Free Adjustable Frame. Delivery Guys were amazing and friendly. They took our old Mattress and Box Spring and then set up new Frame and Mattress. All in about 15 min. Amazing Service!This is our second purchase in 4 months.
-
April 2023 by Sean Colclough
My mother needed a new mattress for her guest bedroom. When we first went in the store, we were helped by Kevin who was very knowledgeable and helpful. We went back this evening to pay for the one she chose. Rachel took care of us. She was friendly and engaging. I would definitely recommend this location to anyone!
-
April 2023 by Yesim Atli
First we had our mattress for 7 years but had some problems. Applied for a warranty exchange and it was approved. Next we head to the store for a new mattress and Chris was our sales person. He made everything easy. Showed us different mattresses and listen to what we want. Thank you Chris making this experience wonderful one.
