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August 2024 by Barbara Webster
Heads up make sure you are getting good products.This is our sink in a little over a year.I have to use soft scrub( which no longer works) and it chipped within 3 months
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July 2023 by Justin Kirkpatrick
They did a decent job but their communication is atrocious
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June 2023 by Matt J.
Pretty relieved to see they are currently suspended by the ROC. What happened to our kitchen and the lack of any accountability (still haven't heard back) shouldn't happen to anyone else.
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May 2023 by M Jej
There were many things that went wrong with our remodel, but I'll keep it rather short.1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that "he was probably drunk" when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.Service: Remodeling
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January 2023 by Yvonne
Just being honest...Staff walked out in the middle of our project. Our counter tops were lost, but after our own phone calls they were found. The cabinets are terrible construction. Measurements taken wrong leaving under floor exposed & used ugly trim to cover it. Ceiling raised & so uneven special trim had to be made. Wrong color cabinets installed. I was told its all in the lighting & that I signed off on the color which I did sign, but in planning we picked a color & told them that we absolutely did not want the color installed. Project took almost 1 year (11 months.) There were days that workers did not show up. We had to call to find out why. We were told many times, so & so would be here & after waiting all day, it would be another no show. We are just happy this is done. My husband will fix the small thing that need to be fixed.Services: Tile work installation
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August 2022 by Kevin Close
Maxum is excellent contractor
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August 2022 by Diane Swierenga
We hired Maxum based on the relationship we developed with the designers Jerry & Brian who were very caring, professional and followed thru with all their commitments. We then waited several months for the work to start. We were told they wanted to wait to start until they had all the materials so there wouldn't be any delays once they started. Unfortunately that isn't what happened. They had some really bad subcontractors doing work on our house that were constantly making mistakes like taking out lighting that wasn't being replaced (even after we told them so), installing the wrong tile even after going over all the tile and instructions, building unlevel walls, etc. There was very little supervision of these idiots and when we complained to Maxum, we kept being told what great work they've done on other jobs. After several weeks of this, they finally acknowledged the bad work being done and brought in new guys that did know what they were doing but they didn't get very far since they ran out of tile replacing all the bad work that we had to wait 2 more weeks for them to get replacement tile.The communication has been awful, they don't contact me until after repeated calls/ texts to them. We're never told in advance what's being done when, how long things are going to take, when we're getting our house back. It's been a very frustrating experience! I hope we will be happy with the results when/ if they finally get done. I don't know how they have managed to stay in business 20 years of they is how they operate. I don't recommend them at all.
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August 2022 by Dawn and Mike Mann
Brian and Jerry were the best designers we could find. Before we even signed the contract, they took the time to create beautiful 3D renderings of how we wanted both baths and our bar to look. The finished result looked exactly like the renderings. Couldn't be more pleased with the outcome.Services: Tile work installation
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August 2022 by Jim Ball
I contracted with Maxum to be the General Contractor for a total remodel of our recently purchased 2,750 sq. ft. home. A 75 day project is currently at 112 days. The end date is at least another 20 days away.Every week there is a change in supervisors, laborers and sub-contractors. There is absolutely zero consistency in project progress. My wife and I have often acted as GC with workers looking towards us to provide direction."As cheap as possible" seems to be Maxum's mission statement. This has resulted in delays, redos and very intense disagreements as to how to move forward. Maxum has caused extreme anxiety for my wife and I along with unexpected costs for temporary relocation and for day to day living expenses.The remodel results so far look very nice but only because of our very active role as designers and quality control managers.This job did not need to be this painful. Maxum provided no concern for our input, promises made or common sense direction. We believe that our job was Maxum's first project based upon their total mismanagement of planning, product procurement, customer relations and day to day supervision and direction of employees and subcontractors.If I were to start fresh, the contract would be much more specific related to project details and materials. I would also have included penalties for missed progress dates.Service: Remodeling
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June 2022 by Diane S.
We hired Maxum after interviewing several other contractors to remodel our kitchen and 2 bathrooms. Now that's it's completed, we are happy with the results. There were lots of challenges and issues along the way and we had to prod them quite a bit to get the work done and to get it done correctly, but they did make things right eventually. The project went 4 weeks over the 8 week promise which of course cost us more money since we were living in a hotel while the work was done, but some of that was supply delays and the labor issues that everyone is experiencing right now. I would recommend them but be sure to read the contract and make sure the details of your project are listed correctly or you may not get what you thought (and were assured) were included.
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March 2022 by Jim B.
I hired Maxum Construction to do a $136,000 home remodel. I would never do that again. We are now 10 weeks into an 8 week job with another 4 weeks to go.If you want specifics on our experience with Maxum please give me a call.Jim Ball 602-751-7706
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August 2021 by james willoughby
Couldn't be happier with our Walk In Shower. Top notch service, top notch design and professionalism. From Brian, David, Stephanie, & Jeff (who always made sure it was done right and on time!) and crew! Highthe rest of the crew! Highly recommend Maxum Design. If you are looking into a remodel - make sure you have them take a look - you won't be disappointed! We will be using Maxum Design/Construction for our future remodels!Services: General construction
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August 2021 by J Cush
This company is amazing. They care to do a great job! Everyone from Jerry and Brian from design to the install team and production under Stephanie were awesome!Service: Remodeling
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November 2020 by James W.
So happy with our walk in shower! Thank you Jeff, Brian, David, & Stephanie and crew! Highly recommend them for your remodel projects! From Design, Execution, & to the finished product. Awesome! Thank you!
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October 2020 by Shuree F.
From beginning to finish Maxum Construction treated like family. Jerry Henry consulted with me. He worked hard to give me what I wanted within my budget. At the office, Brian and Dave put my ideas into a 3-D computer program, adjusting things to look even better then I'd explained. When construction started on my bathroom remodel, Jeffery Beckham, (lead), navigated the timing of each stage of work, the details along with keeping me continuously informed. He even went the extra mile on some areas the previous owners didn't install to code. Every worker was trustworthy, allowing me to feel safe. I love my bathroom! I would recommend this company to anyone who wants quality work done, with the utmost of care.
