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April 2024 by edu gaming
I did a Mobile Order for a chicken nugget bundle and they gave me a hot and spicy meal and I went back to ask for my food and they said they can’t do anything about it
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April 2024 by HealthySuper EDUARDO
You have 2 days to improve this McDonald's and the whole area 59 Ave and Thomas Rd. If not improve, a really hard sue will come.
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April 2024 by Jeff Proctor
Everything was great about McDonald’s, except for the Customer Service, definitely rude
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April 2024 by Cristal Jauregui
Spent over $50. didn’t give us any sauces and still charged us
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April 2024 by Chucc Fisher Jr
Horrible service Horrible food. The Spanish lady calling numbers is rude
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March 2024 by Sabrina Sanchez
Its usually jam packed but that doesn't stop it or slow it down one
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March 2024 by Robert Goodwin
The people were very nice and quick. Food was done well and not all messy like most other McDonalds I've been to.
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March 2024 by Donny Rivera
You have to ask them for some sauces so they can give you, otherwise in the food you buy for yevar they don't add it to your order. If you don't ask they don't give
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March 2024 by Jonathan Ponce
Horrible service valen riata aki
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March 2024 by Natalie Smith
This location should not have the mobile app available employees don't know how to work it waited an hour for cold food it's like this every
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March 2024 by S Skibo
I ordered fish sandwich 2 of them. Was charged full price. Was supposed to get the 2nd for 1.00. I just kept them cuz I was already home. Disappointed.
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March 2024 by Gilbert Herrera
It says 24hr Thursday but it's 430am and it is closed.
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March 2024 by Tomara Thompson
I go to McDonalds every day mostly for breakfast. At this particular store, 9 times out of 10 my order is inaccurate. Today I ordered a McMuffin with bacon and egg,NO CHEESE.I repeated my order at speaker twice.At the pickup window it contained cheese. I handed sandwich back to the girl at window 2 and got a Sausage and egg McMuffin after i drove off. i parked and went inside and received correct order but 2 sandwiches were wasted due to inaccuracies.Last weekend i ordered a half cut Tea and asked if its half cut?cashier at window 2 said " yes" . drive off and its 100% sweet tea. i go inside store and mgr says" oh our unsweet tea is not working this morning". So why tell me its half cut and its not?Be considerate of customers needing less sugar.its important to us. This restaurant is actually the worse in West Phoenix when it comes to order accuracy and speed of service.As someone that worked McDonalds many years ago, employees here NEVER upsell items like Fries when you buy a burger and drink, nor offer drinks when its only burger and fries.While ordering, the order taker on speaker says " anything else and repeatedly says it until im done ordering and it gives customers a sense that they are being rushed.Also McDonalds is losing $$$ because you are not saying things like " can i get you a drink to go with those fries you ordered"??This sounds much better to a customer and also upselling is key to a restaurants earnings.Thank you for listening.
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February 2024 by Karla Gonzalez
Don't bother coming they only give you 2 sauces now and charge you a dollar and a few cents for the rest.
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February 2024 by Israel onofre
Worst drive thru experience I ever had I repeated my self a few times and still got my order wrong then I asked to speak with the manager and along comes a Grown man who is more worried about his girl nails..no wonder this place sucks everybody is confuse over 30 minutes just to get 2 happy meals... it's McDonald's yall obviously can't even do work at a teenager's entry level position SAD
