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November 2023 by Viron
The girls at this cactus & cave Creek always give me trust worthy service, helpful, kind and considerate of my cellular needs. They are the only store I truly trust.
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November 2023 by Terry Kurtzer
Excellent service. And the staff catered to all our needs
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September 2023 by Alix Brown
The girls working here were amazingly helpful!! Thank you so much for being so great!!!!
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September 2023 by Michael Rhodes
Excellent service! Alex answered every question I had and some I didn't even know to ask thank you for making this as painless as possible.
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September 2023 by mike slattery
Had the pleasure of experiencing phenomenal customer service from 2 representatives of this location. Spoke (on the phone) to Alex who took more than 15 minutes answering my MANY questions. At no time did she attempt to end our conversation or make me feel like I was not the only customer that she was taking care of at the time. I was so happy with our interaction that I visited the store the next day. This is when I knew I did the right thing. Mari A. then picked up where Alex left off. I had more questions (believe it or not) and Mari took her time and answered every one of them and guided me through setting up a phone for a friend of mine. This, while answering the phone several times, and yet I never felt like I was not priority 1. I am so happy that I took the time to interact with these two wonderful people and equally happy that I set up an account for my friend at this location. I STRONGLY recommend that if you have a Metro by T-Mobile device, that you take car of all your business with this location. They're Incredible!!!
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July 2023 by Autumn Gage
The customer service was wonderful, she went above and beyond by activating my phone and then without me even having to ask went in and reactivated all my apps for me I have not been happier with any service that I have gotten in any establishment before for telephone.
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May 2023 by Geneva Lee
Best customer service I've ever had in a while!! Very happy with my results and the amazing staff here.
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May 2023 by Thomas Morton
The ladies that were working there were great, very informative and friendly and they were very kind to Eric and I.
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May 2023 by Greg Heydorn
Service is not too customer orientated has been my experience unfortunately.
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April 2023 by diana brest
This store is the worsed Mobile store.The Mgr Teresa was mean to customers coming in here,does not honor returns at all. Will never give $$$ back.Hope they close
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March 2023 by Diana B.
Went in bought charger,it was broken,brought it back within the time frame,store would not honor it. Mgr,Teresa was mean. Still have not gotten money back at all.
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March 2023 by Karen L Hurst
Always ready to help with any phone problems and they have Very Positive Attitudes to go along with the best friendly service.
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February 2023 by Weston c.
Went to reactivate my old account and Was able to get my old number back Plus the girl Teresa helped me out a lot highly recommend this location.
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January 2023 by Phil P
The friendliness and incredible service is rare these days let alone in a budget phone store. These ladies were inviting, knowledgeable, helpful, patient, and very professional. This should be your store to go to, if you live in the area.
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January 2023 by Rosa Wong
My experience was 100 % best customer service . Mari and Teresa took their time with an issue I had been having with my phone they went above and beyond to assist and fixed the issue Definitely great experience. So need any phone service Metro on Cactus and Cavecreek is your place to go. Thank you girls !
