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November 2023 by Gabrielle Logan
If I could not give any stars I would!!!!!!This place is incredibly unprofessional and does not stand behind the products they sell. After receiving a defective phone, I have been asked to pay more money out of pocket when I have had the phone for less than 30 days, I brought this to the attention of the sales staff and the owner himself. They replaced my defective phone with another phone that does the same exact thing. I keep getting the run around. I don’t think I am being unreasonable, I paid for a phone, the phone does not work. Stay away from this place.
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November 2023 by Kay Stinson
They sold my husband a phone that doesn't work properly. We tried to get a replacement but they wouldn't give us a replacement. Just not a good choice to go to this store
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November 2023 by cheyanne frost
The store was so organized and the customer service was amazing Ozzie made sure to answer any questions I had (even simple ones) about the new phone I was having troubles with!
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November 2023 by Bradley Araujo-Gowan
Ozzie was so helpful. Store smells good everytime i go in and it's clean
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November 2023 by Jose Landeros
This place is incredibly unprofessional and does not stand behind the products they sell. After receiving a defective phone, I have been asked to pay more money out of pocket when I have had the phone for less than 30 days, I brought this to the attention of the sales staff and the owner himself. They replaced my defective phone with another phone that does the same exact thing. I keep getting the run around. I don’t think I am being unreasonable, I paid for a phone, the phone does not work. Stay away from this place.
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August 2023 by Louie Gonzales
It would be nice if they hired someone who knows something about their business.
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July 2023 by YodaOnStrings
Oh my gosh! The two girls at the store were so nice. My phone was having a bit of a glitching problem, and they were able to fix it up really well and fast. Great service. Definitely coming back when I need to upgrade. :)
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April 2023 by ken barry
Employees are very knowledgeable and friendly.eddie is the owner and Erica helped me and I'm very happy.not too busy either.second phone I bought there.
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February 2023 by H Hurry
Returned to the store when Eddie was there and he fixed everything!!! I'm happy with the resolution and the explanation
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October 2022 by Danneile Schuneman
Eddie and his team are super helpful clean inside only shop at this store
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October 2022 by Felishia Navajo
people behind the counter do not know what their doing half of the time reason my phone was locked.
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August 2022 by Chris Sanchez
This store is AWESOME everyone is friendly and helpful & Eddie is the best ! I will always go out of my way to get to this location the staff is very knowledgeable and always willing to help . Thank you Ana for always helping me with my phone .
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July 2022 by Toni Sargent
Sam-Sam-Sam he is the man!Very professional and has always given our family awesome service.Thx!
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April 2022 by wallah bean
Eddie and his staff are the best!Pleasant, courteous helpful and professional is what I always find here. I will pass as many metropcs's that I have to in order to get to to this store for their assistance with my phone. For two and a half yearsI keep coming back For upgrades, questions, or just the friendly pop in to say hello to Eddie.This is your classic mom and pop business. Too bad they don't make them like this or like they used to.
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February 2022 by George Huddleston
Very curtious, friendly, meet all my needs and strongly recommend this Metro PCs.
