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January 2025 by Michael Lebron
Rude ass customer service u can't pay a phone bill and people from customer service lies says 20.00 tablet and free upgrade says they will put it in notes and not and I stay on the phone with them and they still.lied lol
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October 2024 by Henry Ismael Segura Cuquej
Service is always great with Rebecca but every time she’s not there I struggle to pay my bill, the girl there always says there is no internet, it’s happened a couple of times please fix this, its extremely unconvenient.
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September 2024 by Jason Johnson
I opened my account at this specific location in the year 2022. With no issues. Within the last year or so, when I go in to pay my service bill, the internet is usually down.so I go to another location. ( TO THE CEO OF THIS SPECIFIC METRO LOCATION. WHY IS IT STILL OPEN? PLEASE JUST CLOSE IT DOWN, SO US LOYAL CUSTOMERS WHO PAY OUR BILLS ON TIME DON'T HAVE TO WASTE OUR TIME OR ENERGY. THE REASON I CHOOSE THIS LOCATION IS BECAUSE ITS CLOSE TO MY RESIDENCE.I WILL NEVER STEP A FOOT IN THIS HORRIBLE LOCATION .I WILL GO TO THE LOCATED ON 15 AVE.
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June 2024 by M. Smith
The store associate was great the first time i purchased some items but then his true colors showed the second time he is a liar and he will do anything to make a sell
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April 2024 by Daisy Molina laloca106
Very good experience, very good employees.
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March 2024 by Corrine Mares
Their lazy & NEVERRRRRRRRRR answer the ?. They only way u can EVER get ANY assistance is by going in smfh
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January 2024 by LaDawn Reed
The lady was kind, friendly, engaged to my needs swiftly.
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August 2023 by Jared Metts
Employees have always been helpful every time I've gone there for service
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June 2023 by Manuel Olivarria
Jennifer has very good customer service, very good information Aserca about my doubts..!!
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June 2023 by Anthony “Toe’Knee” Smith
The person who helped, and i use that word loosely, who helped me on November 5th, 2022, lied and misrepresented things to me so that I bought a $300 phone and thier most expensive service plan, because she was hooking me up with lifeline phone service, which would make my bill $0.00 starting in the second month of service, and I would have unlimited everything. But she actually assigned my ACP (American connectivity program) benefits to Metro, which terminated my internet service with Cox, and locked me into service with them (Metro) for a month. This has cost me several hundred dollars, because they would not let me return the phone etc., And i incurred penalty charges from Cox. The people at this store are dishonest, manipulative and janky.
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June 2023 by Jose Rodriguez
Thank you David for your help, you gave me the chosen cell phone that I like. Thank you.
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March 2023 by Peyton S
Found a solution that the location on 32nd st and Greenway refused to even attempt to help with. Also very friendly.
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March 2023 by Peyton S.
Found a solution that the location on 32nd st and Greenway refused to even attempt to help with. Also very friendly.
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January 2023 by Anthony “Toe-Knee” Smith
The person who helped, and i use that word loosely, who helped me on November 5th, 2022, lied and misrepresented things to me so that I bought a $300 phone and thier most expensive service plan, because she was hooking me up with lifeline phone service, which would make my bill $0.00 starting in the second month of service, and I would have unlimited everything. But she actually assigned my ACP (American connectivity program) benefits to Metro, which terminated my internet service with Cox, and locked me into service with them (Metro) for a month. This has cost me several hundred dollars, because they would not let me return the phone etc., And i incurred penalty charges from Cox. The people at this store are dishonest, manipulative and janky.
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January 2023 by Larry Denby
The store and the employees were TOP Notch Very helpful.On a scale of 1to 10 I would give them a 12
