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February 2024 by Karla Cota
Karina and Andrea are always helpful.
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February 2024 by Missa Reyes
Very good customer service, they serve people with the best attitude! Well recommended
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January 2024 by Daniel Valenzuela
Every time I go to this location the sales representatives are very knowledgeable and resourceful with a great attitude and great customer service
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September 2023 by Angelica Lopez
One of the girls behaved very arrogant, very badly, she answered the questions I asked her. If you don't like your job so that you are with your embittered face, they should have people who know how to treat customers. Very rude, I will never go to this store again.
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March 2023 by Omar Cabrera
the Manager Karina has amazing customer service and is always polite
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September 2022 by Johnny Eugene Salas JR
Great service. Highly recommended...
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March 2022 by Jesus Ochoa
(Translated by Google) I treat the client with respect(Original)Trato con rrespeto atondo cliente
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December 2021 by Jordy Torres
(Translated by Google) The brunette is more disgusting than a kilo of parakeet(Original)La morena es más repugnante que un kilo de perico
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October 2021 by veronica charles
The worst experience ever! I've been struggling for a week to get someone on the phone but they just end up hanging up! A girl named Ilene I believe, was very unprofessional, sarcastic, bratty, and not serious. I called to ask about an upgrade and the pricing, but she was making it way too difficult by hanging up every single time I called. I wanted to speak with the manager, but she said he was not there. Very, very disappointed. I'm a sick lady in a wheelchair, and all I needed was some help! I'll make sure to never call here again, and I'm even thinking of disconnecting all my lines from Metro!!
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April 2021 by Marquita Williams
It's okay
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December 2020 by Toff Naser
They are great
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July 2020 by Kenneth Gentry
Came here to get a phone for an upgrade and was charged an activation fee. Which is normal but what was not ok was the price. On all the prices it says 15$ why was I charged 18$? I brought it up and was told that is what the charge was... If I didn't need a new phone right away and was not pressed for time I would have taken my business and money else where!
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May 2020 by Zayani Z.
I came here to get a new phone and was charged for a family plan when I was a single line. I got a $20 refund, thankfully customer service fixed it because apparently the store couldn't. I'm starting to question whether that's true. I returned to get another phone and was charged 15 for a pop socket I never asked for. I don't know why I didn't look at the receipt until now but I had thought it was a gift. No. She charged me $15. They've taken advantage of me both times. I'm frustrated with myself for not being more aware and I'm angry at those employees who took advantage. As soon as I can I'm changing providers because if the employees treat customers like this then the company is just as bad. I understand if they work on commission but to manipulate a situation in that manner is messed up. On a last note, the service is crappy.
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April 2020 by Sonia Mendez
This is the only store by metro that gave us a awesome deal on 2lines when we switched from boost mobile we went to about 5 different stores got priced at 230 to 250 here we paid less then 165 and got cases and glass protective screens they were fast and friendly especially the owner great customer service thanks you guys rock ..
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March 2020 by Emmy S.
I DO NOT RECOMMEND THIS T-mobile it is horrible, me and my mom went to go get our selfs 2 new iPhone 11 for the deal with 90$ out the door and they totally ripped us off! The employees ARE RUDE THEY DONT EVEN HELP YOU OUT I went to go in there for some help with my phone and one of the employees told me "you should know how to do it, it's easy" AND DIDNT EVEN HELP ME AT ALL. They added 3 lines on my moms account and there was only supposed to be 2 LINES!!! They was putting extra money on my moms bill and it was unexceptionable. THEY ARE ALL SCAMMERS, ALL THE EMPLOYEES THAT WORK THERE ARE HORRIBLE ESPECIALLY THE MANAGER!! he's nice at first but once he gets your money he starts acting like a total fool! Once me and my mom got tired of that T-Mobile we looked for a better one ITS ON (93RD AVE AND NORTHERN!!! ) I RECOMMEND ALL THERE EMPLOYEES ARE HELPFUL AND THERE ALSO VERY LOYAL TO THERE COSTUMES!!
