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July 2025 by Leon Tshiyena
I went to 5 different stores and nobody wanted to help me. Thank you Alex for taking the time to help me with my account.
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June 2025 by Benjamin Perez
They rob my money I pay my phone bill and don't go true I come back like 3 times and they refused to gave my money back.
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March 2025 by Arely Aguilar
Very rude and unprofessional store manager at this location.
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February 2025 by Gerald Brezilien
Very good customer service i will choice this location anytime
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February 2025 by Guadalupe Alvarez
This store is managed by a terrible manager. I would include her name but she refused to give it to me. She escalated a situation that another location was able to assist with without a problem. If a manager stoops as low as to say, “I’m off the clock so I’m not giving you my name” they have no business managing a store. Managers should also refrain from yelling at employees in front of customers. This manager was very tacky and unprofessional, I’d recommend additional customer service training.
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January 2025 by Christi 802014
Bad service, Ugly customer service not professional at all.. They don't try to help. The sales rep there was not professional at all. Not a great phone company. They will tell you to call customer service. Tried calling multiple times and no answer. Taking our business elsewhere!!!
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June 2024 by Deborah Boger
Great customer service. The sales agent was very helpful and got my issue resolved within minutes of me calling. I wish other Metro PCS stores have this top notch customer service. Thank you to the sales agent that answered the phone.
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May 2024 by Vanessa Casas
Great customer service and very friendly! Will return to this location in the future
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January 2024 by Edgar Dagnino
I don't like metro pcs they don't have new cell phones they need to upgrade with new phones
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September 2023 by Enrique Oliva
Excelent service
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March 2023 by Tina “T.E.S” Weaver
The representative was awsome
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November 2022 by Tina Weaver
The representative was awsome
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August 2022 by Tanya Hornbeak
My boyfriend bought a phone and week later the screen changed colors to white making it hard to see. Corporate office said take it back to store and he would have no problem exchanging because there is no cracks, dings or marks on it. It was never dropped so there is no damage at all. This store basically told us that we are lying corporate never said that and they won't do anything for it. Called corporate office again and was told if they had any problems the store could contact them. Go back to the store next day and they said NO CORPORATE DIDN'T SAY THAT THEY WOULD OF CALLED US. Again nothing done, he had to downgrade to a phone he had previously and pay $21 after paying $65 previously.
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August 2022 by Tameka I
Jasmine has great customer service is a pleasure doing business at this MetroPCS they will always have my business due to Jasmine
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June 2022 by Just Sho
Jasmine has great customer service is a pleasure doing business at this MetroPCS they will always have my business due to Jasmine
