-
July 2023 by YodaOnStrings
Awful, awful customer service. The girl working in there had no idea what she was doing, and just had bad customer service. Go to the one on 19th Ave instead. They are much nicer, and actually know what they're talking about. They fixed my phone in nothing flat, while the girl at this location told me that the phone was completely unfixable.
-
July 2022 by Onan Vasquez vasquez
Tank you
-
August 2021 by A T
The place is inside the supermarket.
-
January 2021 by Alejandro Torres
(Translated by Google) The place is inside the supermarket.(Original)El lugar está al interior del supermercado.
-
September 2020 by Gary S.
They sell defective phones and get all pissy and defensive when you bring it back Suddenly the innocent customer is under heavy scrutiny. Ridiculous. IT.IS.WHAT.IT.IS.......I am done with them. .. .....ok
-
May 2019 by Karyn S.
WORST CELL PHONE EXPERIENCE EVER! About five months ago I made the mistake of switching to MetroPCS. To summarize five months of aggravation and poor customer service: *. 75% of all calls drop. This happens whether in my home office or anywhere I may go. I work from home and my boss has recently had to talk to me about my phone issues impacting work! *. I've been to the MetroPCS store near me twice to explain my issues and to say they could care less is an Understatement. They had no answers or recommendations *. Shortly after switching to MetroPCS I found out I had to pay extra monthly for the ability to join any conference calls. I couldn't believe it and think it's quite a scam *. The charger that came with the phone barely works. The battery is rarely above 10% and takes forever to even get to that point. The phone I was given is awful. It's a Moto E5 Play and it's junk. Almost every call has issues. I keep the phone sitting on my desk and don't touch it it hold it to my ear during business calls. Without even touching the phone, it will put someone on mute, speaker or hold. I'll be in the middle of a business conversation and it will start dialing someone in my contacts. ONE OR ALL FOUR OF THESE ACTIONS HAPPEN ALMOST EVERY SINGLE CALL. IT'S GOTTEN SO BAD COLLEAGUES AND CLIENTS HAVE NOTICED AND COMPLAINED TO MY BOSS. THIS IS EMBARRASSING, UNPROFESSIONAL AND PUTS MY JOB IN JEOPARDY. *. I called Metro PCS again this morning to talk about the issues and, once again, talked to a rep who didn't know what to do and didn't really care. Worst experience ever and I'm switching providers ASAP!!!!
-
December 2018 by carlos lopez
Love the customer service here she helped me a lot went above and beyond to troubleshoot my device made some calls and solved my non-working phone. will definitely be back for any further assistance.
-
September 2018 by STEPHEN HARRIS
They suck
-
July 2018 by ANTONIO RODRIGUEZ
They aint got nothing here. And they tried ripping me off
-
September 2017 by Ehab Asad
Doesn't have anything in there
-
May 2017 by Kris R.
BEST customer service at this location. Mari was kind and assisted my son with a purchase of a new cell phone that perfectly fit his monthly budget. Most importantly, it did not take long, there was no waiting for long hours and overall I would highly recommend this location to anyone that is in need of great service with excellent quality of merchandise. Thank you, Mari, and your awesome Staff.
