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January 2024 by Mimi Mann
Brought my grandmothers ring in to thicken the shank and add a Ruby center stone, absolutely amazing job it has the most beautiful natural Ruby and really kept the antique quality of the ring that I was wanting.. customer service was also amazing so helpful and courteous. Having move to Arizona a couple of years ago I have found my future jewelry store for all my needs.
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October 2023 by Warren Severin
Very helpful staff. Quickly zeroed in on exactly what I was looking for, in my price range. Will shop here again.
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August 2023 by Andrew Stover
Amazing customer service! Emily was very sweet and helpful. They advised to resize my ring it would take over a week, but they were able to complete it in 2 days! A different jewelry store (a major chain) had lied to me and said my ring wasn’t real gold and refused to resize it (they said this because it was too complicated for them to resize it) but Michaels was able to take it in, and get the job done for me, and they were able to confirm it was real. Definitely going back to Michaels for my future jewelry needs!
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August 2023 by Sarah Manning
My husband and I went here to get a very precious wedding band resized for him. Everyone we encountered was friendly, helpful, and honest. The ring fits beautifully and was meticulously cleaned. We plan on coming back soon to purchase a new engagement ring for me.
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August 2023 by Lee Johnson
Great honest business they referred me to a different jeweler due their jeweler not feeling comfortable working with my Native American jewelry and even gave me free cleaning cloths to see if I wanted to go that route great 1st time experience
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July 2023 by Kim Thomison
Randy is the BEST! They have rebuilt 2 beautiful rings for me. The jeweler does excellent work! They are timely, professional and extremely courteous! I wouldn’t trust any other jewelry store with my precious pieces? Thanks Randy!!!
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June 2023 by cristina jessup
Incredible customer service! Extremely friendly and helpful. Thank you for taking care of our jewelry needs!!!
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June 2023 by Andrew j Tate
Went in asking questions. They were very rude. Wouldnt answer my questions fairly when I said that my budget was lower than what the lady wanted. Told her i could definitely spend more than budget but wanted to see options to I can understand what I am buying. Service is horribke and sites online have way better deals for the same rings.
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May 2023 by Cheryl G.
Excellent !! We worked with Dori Angelo our personal jewelry designer and she is fantastic . Her creativity and attention to detail is impeccable. We live in Vegas and our rings were securely shipped to Michael's creative Jewelry in Arizona ( Mesa ) they arrived and Dori immediately contacted me to let me know ..she kept in close communication through out the entire process . I highly recommend this jeweler and I highly recommend the designer Dori Angelo . Our rings came out gorgeous .. still can't believe it's our stones with a dazzle of new life and design .. pricing is very reasonable for a custom design . The care and quality is definitely there !!
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May 2023 by Kimberly Langs
Absolutely LOVE working with Michal at Michael’s Creative Jewelry. She understands exactly what I’m looking for and if it’s not in the case, we create it! Great quality and fair pricing!
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August 2022 by Dave Dommel
We had such a great experience working with Michael’s Creative Jewelry to create our custom-made matching wedding bands. We wanted to support a local artist and family-owned business, and we are so happy we chose Michael’s. Michal, our Jewelry Consultant, was attentive, friendly, patient and supportive throughout the entire process. She coordinated with the jeweler every step of the way to ensure our needs were met. The craftsmanship of our rings was perfect, and the quality and detail were beyond our expectations.
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July 2022 by Darrin Cappotto
I have been a customer of Michael's Creative Jewelry for more than 25 years. Randy is the only person I've worked with and I value his expertise knowledge on trends, gems, custom work. They custom designed our wedding rings and recently did a custom 20yr stunning diamond bagette anniversary band. If you like eye candy browse their showcase of gems and be prepared to be awestruck at all the options, styles, and price points. Its a great experience.
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July 2022 by Greg Buchholz
Going to Micheal’s Creative Jewelry is different than going to most other jewelry stores because you just can’t walk out without buying something. Everything thing they have is unique! Randy’s and Kathy are always so welcoming at the Awatukee store, truth be told I’ve never been to any of the others. I will not shop at any other jewelry store.If you try it, you will not be disappointed!!
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July 2022 by Stephanie Bowles
We had Michael’s Creative jewelry help us with designing a 25th anniversary pendant. They couldn’t have done a better job! Excellent customer service every step of the process. Michal was very personable and helpful. And the pendant is gorgeous! We will definitely be back.
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July 2022 by Bob Horgash
Emily is a professional. She listened to our goals and created the perfect pieces to express those goals. She taught us valuable details that helped us understand the world of gemstones and jewelry. We are now better consumers and recommend her to friends and family. Buying jewelry from anyone else is out of the question. We are customers for life.
