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January 2024 by Tonya L
I came to Moon Valley Motor Care thinking I needed a Transmission flush. I’m so Blessed to have found out that the Motor Indicator Light was saying it was My Catalytic converter the whole time. ??♀️I’m Grateful for the Honest, Diligent and Exceptionally Professional Service I received. It’s a Drive from Scottsdale but Knowing My Vehicle is in Safe and Honest Hands, This is My Car Care Center Now. Thank You Miss Dawn!
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December 2023 by Blake Benson
Dawn and her team at Moon Valley Motor Care always do a great job with whatever my car needs (simple oil change in this case). They are thorough and professional and I know I can trust them to let me know what will be upcoming. Trust is critical with just about any business but especially so with car repair shops. Thanks Dawn and team!
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November 2023 by Robert N.
I took my truck here for a repair on my twin turbo, through a recommendation of a co worker about a year and a half ago. The mechanics at moon valley auto care were able to have it repaired within 2 days when the dealership couldn't even assess what was wrong for 2 weeks to give me a cost/time estimate (I already knew and could point to what was wrong!).I have since been back for regular maintenance and if anything random to comes up. Each time Dawn has been great and very thorough when going over options. I have been happy with the service and value they provide. I also appreciate that she checks in via text around my oil change time so I can get scheduled and stay on routine with services. My wife has started to take her suv there also and has been pleased each visit with the service. We would and do recommend them to friends and family .
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October 2023 by Mike Keeto
I appreciated the honesty and guidance through a difficult situation. Definitely gained a lifetime customer. ??Service: Steering & suspension repair
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October 2023 by Sandra Alarcon
Took my 2018 Honda civic to get serviced. The staff is great and honest. They made sure my car was safe to take on a upcoming long road trip. Happy I found this shop.Service: Air & cabin filter replacement
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October 2023 by Nancy Peter
The sales team weren't overly aggressive and were very helpful. I'm so happy that I got what I needed and didn't feel like I was being taken advantage of. Thanks to all the guys that helped, you know who you are.
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October 2023 by Brenda Burgess
This place is 10/10! They really give me family vibes. They always do the right thing for the customer and I would recommend them to anybody!Service: General repairs & maintenance
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September 2023 by Shari W.
Dawn is a psycho path and suffers from undiagnosed bi-polar disorder. Every unpleasant review has four things in common D-A-W-N! She's rude, disrespectful, unprofessional and flat out winch. Dawn, put OES parts on my vehicle and sold them as OME parts. She charged close to $300 more for the same parts that Mercedes Benz does and Mercedes only sells OEM.Dawn ran a unauthorized $140 diagnostics charge. Then itemized the charge and refused to apply it towards repairs. Which is what a legitimate business does. She did not tell the mechanic that the part was in the driver seat pocket. After two days, hearing her annoying voice, I had enough. Everything she invoiced, I went to both Mercedes Benz dealerships that had serviced my vehicle and reached out to my German Mechanic certified in Mercedes repairs. He was appalled at the treatment as well. Giving Mom & Pop shops a try you don't always have to get Mom/Pop service. The only reason I tried Ms. Dawn was that she was referred. But in this case I got less than Mom/Pop, I got street hustler, con artist, scammer. In this case Ms. Dawn was more expensive than Mercedes, with her aftermarket part serving self.When you take a person 's property you have a duty to tell them up front CASH only payment is required. Which to me is a red flag, I have a practice to stay away from businesses with a requirement in form of payment I tend to them. It speaks volumes for the business and it tell me about the kind of business owner you are: 1) You don't believe in the quality of work you provide. 2.) Obviously you don't know your target market customer 3) Your not savvy in business, because repeat business is what takes 100K business to $1Mill and $1Mill to $10Mill companies etc...4) Your laden with financial troubles so your not deemed fiscally responsible. Therefore only way you can make money is to take people's property then threaten tow & impound to get your money. WHO does that? I told that I felt like you were pressuring me, when you call there's another thing wrong with my vehicle. Miss me with all the BULL... well I'm not going to let this slide so get ready Ms. Bipolar aftermarket part charging for OEM parts, Cash demanding WINCH
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September 2023 by Heidi H Howard
Moon Valery takes care of all of our family cars… so professional and keep us informed about what is needed and the costs for the future.Service: Wheel alignment
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August 2023 by Dennis B
I had a transmission leak on my 2012 Chevy Impala, and I took it to Moon Valley Auto Care for repair. They diagnosed the problem quickly and gave me an honest estimate.They fixed the leak and changed the oil in a timely manner. They also checked the rest of my car and made sure everything was working properly. They were very courteous and professional throughout the whole process. They explained everything they did and answered all my questions.The final bill was exactly what they quoted me, and I was very happy with the result. My car runs smoothly, and I have no more leaks. I trust Moon Valley Auto Care with my car, and I will definitely go back to them for any future service needs.I give them 5 stars for their excellent service, expertise and customer satisfaction. Thank you, Dawn! I love Moon Valley Auto Care!Services: General repairs & maintenance
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July 2023 by Casey Strunk
I've been taking my cars to Moon Valley Auto for almost 20 years. They are honest, polite, and do great work. I couldn't ask for anything more.Service: General repairs & maintenance
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June 2023 by Martin Mellstrom
Made urgent repairs in a short time. Dawn really came through for us. Much appreciated. Trustworthy. Fantastic communication with the customer (my wife and I ) !Service: Air conditioning
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June 2023 by Carol Welch
Moon Valley Motor Care has superior car care service and has serviced all of our families vehicles for 25+ years. We never take a road trip without them checking the car, even if the car is new. They stand behind their work and offers incredible personal customer service as well. If you want quality, dependable service for your vehicle, this is the place. Thanks Moon Valley Motor Care!
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May 2023 by Deana Hicks
We have been using Moon Valley Motor care for 6 years since moving to Phoenix. We trust them to keep our older autos in tip top shape!
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April 2023 by Simply Mary
I trust Moon Valley Motor Care with any concerns I have about my vehicle. They are my go to garage for thorough trip inspections before I head off on a cross country trek, as well as oil changes and routine maintenance. I get honest answers, affordable prices and top of the line service here every time. Highly recommended!Services: Brakes
