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February 2024 by jonny jacot
Words cannot describe how disappointed I am with giving Moon Valley any of my money. Over a month and a half ago I paid for specific trees and was reassured I would be getting “taller” and “bigger” than the ones I found at the Plant Stand. Well zero communication from the sales rep or the other manager at this location without CONSTANTLY hounding them (and having to go on site one time due to them not answering my calls) the trees showed up today. The trees are drastically smaller than the original ones I found at the plant stand and I paid the same if not more. Once again avoid these guys like the plague or you’ll end up giving them several thousands of dollars and get screwed in the end. If you are wondering why I waited to write this review I am sure they would’ve held the trees even longer if I posted this sooner. Run.
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February 2024 by Lesli C.
I stopped in to replace 4 plants that didn't make it through last summer's heat, 2 Gardenias & 2 Grass Purple Fountain. I was greeted by Kaelan Conley. I told him what I needed/wanted. We discussed planting/delivery options. Lucky for me he knows his business! He got me all set up with the plants & flowers that I was looking for, delivery & planting. He walked me to my car, found out we are both Mustang lovers, and had a great car discussion. I appreciate the friendly/knowledgeable customer service that I receive every time I come to Moon Valley Nurseries!
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February 2024 by Lori S.
Moon Valley Nurseries (Tatum location) delivered and planted a 36" box tree for me on 02/06/24. I was very pleased with the job they did. It was lightly raining during most of the job but they continued to get it done without complaint. Afterward, they did a great job of cleaning everything up to leave the area just as it was except now I have a tree. I am not going to attach a photo because the tree is dormant right now and has no leaves. I picked it out in November when it still had leaves so I could see what it looked like. It is a Red Push Pistache. I'm excited to see it after it has leaves again. It is nicely shaped so I think it will be real pretty.
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February 2024 by Sandy J.
We wanted good size shade trees & Ryan Roberts helped us find 2 great red Pistache trees to shade our backyard. They delivered them & carefully navigated our rather narrow steppingstones to put them in place without damaging a thing. They were generous with guidance & instructions on watering & giving the trees the proper care to get a good start. We would definitely use Moon Valley Nursery again.
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January 2024 by Daniel Casagrande
We had the opportunity to experience the wonderful customer service and technical expertise of two Moon Valley at Tatum employees. Kaelan provided superb professional technical advice and assisted in selecting a Pigmy Date Palm and Don and his crew delivered, planted and explained the proper care for our new palm. In addition, both Kaelan and Don had superb interpersonal skills...they were caring and took their time in answering our many questions. We value the skills demonstrated by these two folks, and we will continue to do business with the Moon Valley at Tatum team of professionals.
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January 2024 by Gary Bugeaud
Best selection of larger trees that we could find in the Phoenix area. No pressure from the sales person. The crew that installed the trees we purchased were on time, polite, explained what they were doing, planted the trees in a way that we thought was good (positionally) and cleaned the job site. So an excellent experience from start to finish.
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January 2024 by Cindy Eeson
Can’t say enough about the service this company provides . We had huge issues getting our plants to establish and LP and his crew kept on it until we were satisfied . Thank you LP!
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January 2024 by Marwin Taba
Great place for your landscaping needs. Helpful and courteous staff, impeccably kept grounds and a great selection of plant/tree life.
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January 2024 by Warren F.
Matt and his planting team went "above and beyond" to make a challenging install a success. I know the term "above and beyond" can be over used, but not in this case as they integrated a situation that they took the time to solve. Matt also answered a slew of questions and left the job site spotless. Thank you Matt!!
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December 2023 by Carolyn Jackson
Did a great job delivering, were neat and respectful of grounds, great job of planting, and were very courteous.
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December 2023 by Rikki Nunley
Danny was so great at assisting me find the perfect Christmas tree. They had the best trees in the valley to pick from! Definitely will be coming back next year.
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December 2023 by sara Nvarrete
I want to say thank you to moon valley on tatum ?You guys are so amazing . We went for out Christmas tree and it was so magical we got to see Santa ? ?? my baby's loved it ..
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December 2023 by Cathy P.
We live about 10-12 miles NorthEast of the Tatum Store. We decided to visit a few months back, and sadly came away empty handed...pretty sure we would not be returning or recommending Moon Valley to any of our friends. We were treated poorly to say the least, and with considerable condescension by a lead person on duty. That might have been the end of any business relationship between the Parsons and Moon Valley. But oddly enough, we ran into Tony Giancalone and he persuaded us to try a return visit. He was very knowledgable, and helped us select a lovely Yucca Rostrata (Huge). We were excited for Tony's expert help, and so look forward to enjoying this addition to our property. Had it not been for Tony's encouragement, we would NOT have returned to Moon Valley to make this lovely investment purchase.
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December 2023 by D P.
Austin was just awesome!! From the first minute we walked onto the lot for our Christmas tree to loading up our beautiful Noble Fir, Austin made this our favorite Christmas tree ever. No pressure, just helpful. We will be back next year for another fantastic Christmas tree. Merry Christmas Austin!
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December 2023 by Claire Nechiporenko
Danny’s tree lot at Moon Valley Nursery has excellent service and Christmas tree selections. We come here every year for our tree because they are fresh, smell amazing and last easily until January. The staff at the lot are very helpful and friendly.
