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March 2024 by Peter Reblitz
Always helpful and great service. Thanks!
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March 2024 by Charles
From the sales team to the onboard interview I have been very impressed. So far they are much better than the services we have used in the past.
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March 2024 by Natalie Slaczka
Nexa has been a great partner to work with!
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March 2024 by amanda castro
Great to work with and very knowledgeable! Her recommendation was just what our organization needed!
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February 2024 by omar rodriguez
im still Waiting to hear back after a meeting!!
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February 2024 by Jason Stevens
Excellent service, very well presentation. Rikard was extremely helpful.
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February 2024 by Dan Mulhern
Exceptional service provided by Sandra and Brianna at NEXA. Their responsiveness and ability to handle inquiries with efficiency and precision are a highlight. Thank you!
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February 2024 by Cristina Robins
Nexa has been a blessing!
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February 2024 by Ben Finklea
Rikard at Nexa did a quality and professional job with us. Everything was super clear and we got the ball rolling quickly. Recommend.
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February 2024 by David Melms
Sandra was great, easy to deal with and answered all my questions.
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January 2024 by clarence young
Alicia was very helpful and professional assisting with a challenge we experienced! Her knowledgeable approach to rectify the challenge is greatly appreciated! She is definitely 5 star in my book!
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January 2024 by BRANDAE SCHERR
Nexa has been attentive to our needs, prompt in making changes and addressing concerns, and overall has been a pleasure working with them!
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January 2024 by Kale McKenzie
The ultimate experience with Nexa. Rikard helped me through the process and always followed up and answered questions. Great team!
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January 2024 by Lea Calandra
Not very happy with this service. Customer service is not great. The reps answer your calls as if they work for your company which is completely confusing and annoying to our customers. Sometimes I don’t even receive my calls at all. All together not a great experience and I’ll be looking for a new company in 2024
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January 2024 by Dave Carbone
I rarely write reviews however, I am just so disgusted, that I feel it necessary to warn others about Nexa. I have called many times over the past couple of years to have them address issues with unanswered emergency calls, delayed answering of calls, and poor communication from the operators to clients.Yes it took several days but atleast I would get a call back, they would apologize and say they would address it, which they never did.However, most recently I called and was told I would hear back in 3 days, I never received the call back.THEY DO NOT CARE ABOUT YOOR BUSINESS! If you run a business where it is important someone answers your after hours call, do not use them, if they actually answer the call, it can take as long as 5-10 minutes for someone to pick up and when they answer they do it follow the call instructions. It’s pretty bad when you see clients and they comment about how bad your your answering service is. Wait time, no answer, and operators that cannot speak English well are the complaint I hear often.I have lost many thousands of dollars in business due to this company and given competitors an edge due to this. I have been a customer for 10 years. You would think that would mean something. THEY DO NOT CARE.
