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August 2025 by Anonymous
I came to this salon because I saw an advertisement for a free full set with the purchase of a pedicure of $60 or more. I booked my appointment a nd asked to clarify about the free full set. The man who answered assured me it was in fact a free full set. When I show up for the appointment and start my pedicure the man tells me the advertisement is for an overlay on my natural nails and the sign did not say this it read a full set. I didn’t want to go back and forth so I ended up paying an extra $50 for tips but he cut them to the size of my natural nails. I teared up in the shop because why did you need to trick me out of my money! I will never go back to this salon. The guy knew he spoke with me booked me and then scammed me! It was the worst experience ever! I paid what I owed and will never go back in that salon. Karma doesn’t miss and they lost business within five minutes of scamming me
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August 2025 by C C
I went here on Saturday, and after my service I saw they were selling labubus. So I bought one and hours later I received a text on my personal number, by the 'Spa Manager' demanding I return it or pay more money. They said it was a mistake by the employee, I told them I would not pay more or return it since it was already sold at the price listed in store. Now days later they charged my card for an additional amount without my consent. This business is SHADY. I cannot believe the improper business choices. I have filed a complaint with the BBB and will be disputing the charge. I recommend NEVER going to this nail salon. I have added a photo of the text for proof. My friend who went with me got a similar text, so I'm sure they've done this to anyone who purchased a labubu from them.
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August 2025 by Robert Gray
I was in the business when i saw Labubus for sale. When i asked, i was told the price listed was correct so i quickly bought them. After leaving, they searched their system for my number, and contacted me stating i needed to pay them even more money! They said the employee was wrong when telling me the price, and that i was responsible for paying. After respectfully saying i would not be paying extra, as i verified with the employee the price was correct, they ILLEGALLY charged my card more without my consent! Terrible business with unethical and illegal business practices, do not go here! Will be reporting to the BBB and disputing the charges.
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August 2025 by Arianna Olive
My go to place for a pedicure, always good service ✨👌🏻 updated: request Sandra, she is amazing and so sweet. I will always keep coming back now because of her ✨
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August 2025 by Yessica Payan
Always professional and friendly service!
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July 2025 by Cindi Wartman
they willing provided a classic manicure and pedicure. they showed the same professionalism, skill and attention to detail.
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July 2025 by Mia
They were so nice and did an amazing job on my nails!
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July 2025 by Shaunte' Austin
Was happy when I saw the reviews but was not happy when I actually went in and got my nails done. The guy doing my nails rushed the process so my nails came out lumpy and crooked he never even bothered to buff them out. He was too worried about getting one of his regulars in instead of taking care of a new client. I asked for black and teal and he did black and silver. I just wanted to get out of there after seeing Roaches crawling around on the trash can and sink where I was washing my hands. How do you even get the apartment roaches in the nail salon? And it was way overpriced for the nails that I got. Definitely will not be returning to this place.
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July 2025 by Almonyonna Wilson
The nail tech got an ingrown toe nail that I was thinking about. She must have read my mind. It didn't hurt or bleed, she also put an oil treatment on it so she gets a 5 start because she read my mind 🤦🏾♀️🤷🏾♀️🫣🫡💚💪🏾 lol very nice and thoughtful. I recommend you go get those hideous feet taken care of. Ijs
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July 2025 by Chaquanterra Simmons
They are absolutely amazing. To be honest I've been to this location multiple times over the time that I've lived in Phoenix and this is one of the best group of people that has had this building.
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July 2025 by Adriana Gardner
I truly love this nail place.Susan was my nail technician it was great.
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July 2025 by Xicana Duran
she killed it with my toes only downside is it was pretty hot in the salon so doing all the hot relaxing perks was a little overwhelming but honestly still loved it they were all very nice and welcoming and clean, massage felt great i could’ve fallen asleep, overall good experience will come back !
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July 2025 by lpbrowncoat
Cindy and Lisa were great!
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July 2025 by Sarah Brossart
I had a great experience! I prefer more of a natural look, and the nail technician (Linda?) did an excellent job, with so much attention to detail and precision!
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July 2025 by Isabella Hiller
I had Susan as my nail tech and she did a wonderful job! Loved the nails I got!! Thank you!!
