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February 2024 by Michelle S.
Do your research before purchasing from Nicks Furniture, I purchased a 5 piece bedroom set in August 2023, and the bed broke in half January 2024. It was a gift from my elderly mother so there was no reason why it should have lasted such a SHORT time. Upon inspection it looks like the bed was made from pressed cardboard and stapled together. I reached out for assistance and they told me I was Out of luck since the manufacturer was out of business and they couldn't do anything. I filed a complaint on the BBB Better Business Website and found out Nicks Furniture has an (F) rating with 4 complaint's from past buyers. They are a scam furniture dealer, 0 stars
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January 2024 by Alan H.
Great service with quick delivery! Jayden and James were exceptional to deal with and went above and beyond.
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October 2023 by Wendy T.
Jayden had an excellent customer service! I highly recommend it. Jayden helps us out on choosing our dining table and couches he was very patient with us and explained every detail. I will most definitely be coming back.
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September 2023 by Elizabeth Montoya
Went to Nicks to buy a twin mattress and Jayden helped us out to find what we needed. Very professional, yet friendly and understanding to what we needed. Will definitely go back again when looking for furniture.
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September 2023 by Karim Khatib
Went to buy a bedroom set, everything went smoothly until we got our delivery and they delivered the wrong mattress, gave me the run around for 5 days n the final answer was oh you signed on it already and if you want the other mattress you need to pay extra. Do not trust them.
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September 2023 by RE L
Great prices, Great service. Easy to shop. Thanks to Nick's Furniture
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September 2023 by F Ny
Got a nice sectional couch great price
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August 2023 by Robb Lepke
We are so happy with our experience! We came in after going to every store in the west valley it able to find what we were looking for. We ended up finding a perfect sectional for the living room and a sweet dining room set! Both were delivered within two weeks and we couldn’t be happier. Thank you to William for your professionalism and prompt turn around on our purchases. We will be referring our friends and will be back.
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July 2023 by Miriam Rojas
I didn't buy anything but what I loved the most about this furniture store is that they are not constantly following you and talking to you. They ask once if you need help, they''ll politely answer your questions, and then you're on your own unless you need help again. I looked around to explore other options and nothing beats the customer service at Nicks. I will be returning to purchase furniture for my new home.
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July 2023 by Golden Child
Jayden was a great sales rep and he help me out get everything I need it for my family with great prices. Thank you.
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June 2023 by Christelle Tushiya
Jayden, was really helpful with helping me find items at an affordable price. I will definitely come to him for repeat business. Look for Jayden while you are furniture shopping on W Cactus Road.
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June 2023 by Jaylen M.
After about 2 yrs of living together it was time for my wife and I to finally get more bedroom furniture as we both got tired of her having to sift through her filled to the brim closet racks. We went with nicks furniture as it was where I got my original set, however they no longer sold the old models which was understandable as I purchased my set originally in 2019. Jayden was extremely nice and made the process smooth in finding an additional dresser and chest that matched the ones we already had. If you head over to this store I recommend you request him specifically
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May 2023 by Tanya Pownall
Jayden made us feel welcome, he answered all my dad's questions. He was very helpful and nice. I'll be going back to see Jayden again
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May 2023 by stephan G
DON'T NOT BUY THEIR FURNITURE INSURANCEit's big scam you won't get new furniture only store credit it will be only part of the amount of original cost , with dateline when you have to use store credit before it expires . The repairs of getting anything done is few months of wait no updates no callbacks until keep you calling them back
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May 2023 by Walter T
Spent one whole Sunday visiting furniture stores around the valley. Nick’s was our starting point, mostly due to location. After shopping five different furniture outlets, ended up back at Nick’s. They had exactly what we were looking for. Everything was high quality and at the best price. We have since ordered several other pieces, all with the same low prices and outstanding customer service!
