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October 2023 by azcharlie2009
Because of my own poor maintenance, we had trouble with both our Mercruiser outdrives on a 2007 Sea Ray 340 Sundancer. The business where we stored our boat quoted over $30K to fix the boat! A local marine business in Tucson recommended Octane Marine in Phoenix. After some early problems getting a response from Octane Marine (they were really busy!), Charlie stepped in and saved the day! Octane Marine rebuilt both drives and Charlie even sent two of his best mechanics all the way to Lake Powell to install them! Jody and Barry were perfect gentlemen and had us up and running in no time. And for about 1/3 the cost. This place is for real! You cannot beat their service. When I say service, and I mean service! The are Sea Ray Dealer. And if you're looking for a new boat, or service for your existing boat, this is the place to go.
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October 2023 by Greg Weiss
Charlie, Sonny and Blaine are the best of the best for High Performance Boats in Phoenix! Their quality of service and ability to make sure your boat's operation is at it's peak performance is paramount to this team! Call them 1st if you want to get your boat repaired the right way every time you have an issue!!
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September 2023 by G H
Wow!! We are somewhat new to boating and anyone that’s entered this community realizes how daunting it can be, particularly when it comes to repairs and maintenance. Asking around it was very clear Octane marine was THE place for performance boats. While our moomba surf boat is rather modest to some of the boats in the shop, Charlie and his crew treated us like it was the most important boat on the floor (clearly it wasn’t). They were patient and considerate and helped educate us every step of the way. Communicating what was needed and helping us understand what could be deferred. Knowing boating is not the cheapest hobby we fully expected sticker shock to our maintenance invoice. But it was absolutely fairer than we could have imagined. Especially with novice boaters who could have been taken for a ride with our inexperience, Octane marine was straight up and communicative every step of the way. Side note; their shop is as precise and clean as the work they do. Thanks Octane!!PS great facility!!Sincerely,Boat Beginners
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September 2023 by Laara vLS
Best place to take your boat for service. We've taken ours there over the years and always had top notch work done, friendly service, timely and they stand behind their work. Recently, we were in Havasu and damaged the prop on day one of a 4 day boating weekend - we reached out to Octane on a Friday night (after hours) and asked for a recommendation - we got a call back with the strongest referral you can get from a boat pro: "there's only one guy I'd want to work on my boat..." not only did we get the referral, but Charlie called the Havasu shop, set it up for us to bring the boat in the next day to swap the prop, which we did, and we got back on the water within an hour. THAT is service, that's being a true partner, and that's someone who cares about his clients (and their boats!). Could not have been happier with Octane for truly providing 11 star service. We'll never take our boats anywhere but Octane!
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July 2023 by A and E Builders LLC
I was referred to Octane by the close buddy and said this was the place to take my boat to, well that wasn't the case they had my boat for over a month, I had to call and get updates on the status of my boat. So, they finally got to my boat and did the basic yearly service and a few other little things, but the main reason was the boat wasn't running well at all. I get a call from Octane telling me the boat is ready for pick-up, so I go pick it up and take it to the lake and it runs the same way it did when I dropped it off hard to start, stalling etc. I spoke to Charle, and he asked me to come in and talk with him about my boat, so I did, and he starts to tell me that I need all these new parts for the boat to run properly. I asked him why he didn't say something from the beginning and the answer was they didn't want to up sale me. The point of me taking my boat there was for them to fix the issues with the boat. Then I asked Charle to email me an estimate on what he felt my boat needed to run properly. The estimate was never sent to me. I'm sorry to say very bad experience.
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July 2023 by Bob Johnson
I have been bringing our ‘02 Heat to Octane for 5 years. They always do what they say they are going to do. Yearly maintenance is timely and reasonable. This year we did some stereo work which sounds awesome, added a battery tender and new Bennett trim indictactors. Fill holes in the dash with new gel coat and the dash looks amazing! They have built a World Class facility as a result of their World Class service!
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July 2023 by A and E Development LLC
I was referred to Octane by the close buddy and said this was the place to take my boat to, well that wasn't the case they had my boat for over a month, I had to call and get updates on the status of my boat. So, they finally got to my boat and did the basic yearly service and a few other little things, but the main reason was the boat wasn't running well at all. I get a call from Octane telling me the boat is ready for pick-up, so I go pick it up and take it to the lake and it runs the same way it did when I dropped it off hard to start, stalling etc. I spoke to Charle, and he asked me to come in and talk with him about my boat, so I did, and he starts to tell me that I need all these new parts for the boat to run properly. I asked him why he didn't say something from the beginning and the answer was they didn't want to up sale me. The point of me taking my boat there was for them to fix the issues with the boat. Then I asked Charle to email me an estimate on what he felt my boat needed to run properly. The estimate was never sent to me. I'm sorry to say very bad experience.
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July 2023 by Rocco Visnjic
I just want to say thank you to the Octane Marine Team. I’ve been taking my boat to them for the last several years and they took care of all my needs. If you want a shop that’s professional, honest, and hassle free you need to go to them. Charlie is a master at his job and I wouldn’t trust anyone else to touch my boat other than them. Happy Boating !!!
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July 2023 by Celeste Barsetti
BEAUTIFUL boats! Great Sea Ray dealership. Also the only one in the valley.
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March 2023 by JWS
I was referred to this place by a buddy. So glad I came to check it out. Honest people with awesome communication. They have reasonable prices and usually a pretty quick turnaround time. No shop is perfect, we experienced a minor mistake, they went above and beyond to make sure I was satisfied. That is what stood out to me the most. Definitely earned a long term customer!
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November 2022 by NewDeal PreOwned Autos
This place is absolutely amazing. Impeccable service and Impeccable place. Blane is an asset to this business and Charlie is fantastic. Thank you guys for going above and beyond with our family boat.J.S.
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June 2022 by Mitch Wilson
Charlie and his crew are some of the nicest and most honest people that I have ever met. Every interaction with them is painless. They take the time to make you feel like you are their only customer and address all of my concerns. The shop is top notch. I would recommend them to anyone with boat needs. Thank you, Charlie.
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March 2022 by Nick Patullo
I have been using Octane Marine from day 1 of owning a boat and the whole crew has never let me down and has kept me on the water! The attention to detail is over the top and exactly what I was looking for in a shop. The Octane crew is always professional and friendly!
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March 2022 by Joe Cannon
I randomly selected this place. Man I am glad I came here! They are so helpful and easy to communicate with. I’m not used to business being so easy.
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March 2022 by Jerry Poggendorf
Nothing here but top notch service and customer care. Never been more pleased. Rick and his team are amazing.
