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January 2024 by Deborah Twillman
Tatum & Cactus store was clean, well stocked, and both employees were friendly & helpful. Prices very good.
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January 2024 by Victoria Jones
Excellent product options and great customer service.
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January 2024 by Jan Murray
Great customer service by store manager, Chris
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January 2024 by Sue Dahnert
Walked into Office Max and immediately asked where i could find a certain product. I was in a hurry and wanted just one item. When I couldn't find exactly what I wanted I asked the gentleman at the check out. He called a back up and quickly came to help. About t0 minutes later after we exploried several option, I purchased the item, he gave me the online discount and I was out the door. No one could ask for better service.
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November 2023 by Kim Johnson
Typically, I can find what I'm lookig for. The store is clean and organized. Love the clearance section and sale prices
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November 2023 by Joey Coco
I’ve definitely had better experiences lately! Whatever they are doing keep it up!
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October 2023 by Emmie S.
Poorest service!!! A disappointment. Absolutely not a customer-centric printing center! I am needing assistance in printing product/address labels using my file and I was TOLD that in order to get this done I need to: 1. Have the entire document SET UP on the template sheet and print it myself on their printer (meaning I have to manually do it myself AND of which I am not tech savvy at all to do this hence I seek their assistance) 2. Send to their graphics, pay a $24.99 fee and wait 72 hours for completion (mind you, this is simply to transfer my single file to a template sheet which is in their Officemax brand label or Avery equivalent) 3. That they don't have enough staff to help me do this (mind you again, I was the only customer there and 1st to line after checking in my name so there was zero wait) In my mind, is this what Office Depot now has become? I have been a customer for more 15 years and this lack of help inside what they specialize in and advertise for is a huge letdown. Gone are the days when staff team is always willing to assist as soon as possible (and I am more than willing to pay for a few minutes of set up as it's only fair & have it done in-store especially as there was no line and nothing was going on - the staff was sitting on her chair relaxed). I won't be surprised if this business goes down and slow. Poor customer service and lack of desire to help and little to no empathy is unacceptable. I guess this experience says I CANNOT TRUST Office Depot in serving our business needs. A shame. Time to take business elsewhere - possibly UPS stores where they are owned independently and have much better service. Bye Bye Office Depot. You do not come through when customers are desperately needing your help. You do not deserve referrals nor loyalty. Sad...
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August 2023 by Kerry Stutzman
The location at 90th and Shea had a much better selection of office chairs than the Paradise Valley store. Cody was great, he helped us locate the best chair for me.
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July 2023 by Home and Away Realty
Well-run store; great service and product selections.
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July 2023 by Catherine Bonner
Recently purchased an office chair at the Tatum location and everyone was awesome. Chase was the sales person who helped us and everything went smoothly
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June 2023 by james ulacco
Yes they peovide services the little guy doesn't have have good pricing. I tell you what they do not have : thats customer service . The employees are not helpful plesent or even kind. I was treated like i was supposed to already know the answer . She was rude and just pointed and said there's the printer. I thought customers make your job possible . I'll never go back and will tells others every chance i get
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June 2023 by Daniel Ludwig
Never a bad experience with this business. Have used their print services in Arizona and North Carolina.
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May 2023 by Dawn White
Danielle helped me with my print project. This young lady understands customer service to her core! I wish you worked for me. Thanks Danielle.
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May 2023 by Alina Ambros
Daniele and Diego were awesome and very helpful. I love coming to this location and treated like a valuable customer.
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February 2023 by Professor Zook (Kevin Zook)
This OfficeMax is a complete JOKE! Employees stand around doing nothing and will not acknowledge of assist customers as they customers enter the store. When a customer asks an employee for help, the employee acts as if they are being burdened and act annoyed. I think is why the store had more employees than customers.UPDATE: Saturday, 2023-FEB-25. OfficeMax contacted my 3 days ago and asked me to send them an email detailing my experience. I have heard nothing since, and I probably will not hear back from them. I am thankful I have Walmart and Amazon I can depend on for my office supply needs. I used to go to OfficeMax for my copy needs, but I purchased a portable scanner from Amazon. I look forward to the day OfficeMax/OfficeDepot file for bankruptcy and is liquidated!