Coleman Worldwide Moving

Most Recent Comments

• October 2023 by Earl Smith
  Wow, Coleman Allied was wounderful to deal with from the very start. Michael was great came into the house documented everything and gave a little wiggle room for things forgotten. I checked numerous movers some higher priced some lower. Because of the concern Michael showed for our stuff I went with Coleman Allied. Can't say enough good about him. Then it was moving day. The driver Jose and his helper came in. Jose took inventory and through the whole process Jose packed and took our stress away. Jose is a wonderful man and we received our belongings in FIVE DAYS. I would recommend Coleman Allied to everyone that needs to move. And ask for Jose to do the move. We moved from Phoenix to Wyoming. Thanks to the entire staff.
• October 2023 by Nakia Page
  My moving experience with Coleman Worldwide moving company was the best. Very professional and available to answer any questions and checked in to make sure things were going as expected. One of the best companies hands down and I’m glad I choose them for my moving and hauling needs. If needed again I will most definitely call them again. Thanks for all your help..
• August 2023 by Karen K
  My experience with Coleman began with the Houston location who handled our move to Phoenix in May. It was EXCEPTIONAL in every way! After unpacking here, I had reusable packing paper and boxes that I just didn’t have the heart to dispose of, even to recycle. I called Coleman here in Phoenix and had the pleasure of dealing with Gracie. She was so personable and helpful, and was happy to take everything so other customers could make use of them. Even the men who unloaded my car were kind and helpful. I cannot recommend Coleman enough - their company values and customer service are top notch!
• May 2023 by Kathryn Z
  Hired Allied/Olympian (their at the time - not surprised they changed their name given the number of bad reviews all over the internet!) for a cross country move in April of 2022. Received a binding, full replacement value insured quote from Jeanie S, and after they had picked up my items tried to solicit me via TEXT MESSAGE for additional funds. When reported to Sirva (Allied's customer service), they confirmed that Olympian needed to file specific change paperwork with Allied to request additional funds due to weight discrepancy and communicated this to Olympian. Olympian then declined to fill out said paperwork. Smells like an under the table grift to me. Then, Jeanie never updated the weight in their system, even though it sat in their storage facility for two months after pickup, meaning the driver they assigned didn't have sufficient room in the truck so just left my move at the warehouse. Olympian NEVER communicated this to me. I found out after calling them from a number they did not have on file, after realizing my move "coordinator," Sina M (who did not coordinate a single part of my move without Sirva getting involved) was screening my calls. Also, would you like to know all about Sina's health issues and pet woes that caused her to do literally nothing to coordinate my move? I have them all in writing in case you're interested (which honestly probably took longer for her to email to me than it would have taken to do her job in the first place). My shipment arrived nearly a month late. I hired Olympian to do crating - they destroyed every item but one that I paid for them to crate. We're currently up to $4K in damages on a $12K move, and there's still items out for dispute over a year after the move, and four months into the claims process. Unprofessional doesn't begin to describe this company. Avoid at all costs unless you're really keen on working with unscrupulous, incompetent people with zero communication skills.Congrats on being my first Google review! You really were that awful.
• May 2023 by Kathryn Z.
  Hired Allied/Olympian (their at the time - not surprised they changed their name given the number of bad reviews all over the internet!) for a cross country move in April of 2022. Received a binding, full replacement value insured quote from Jeanie S, and after they had picked up my items tried to solicit me via TEXT MESSAGE for additional funds. When reported to Sirva (Allied's customer service), they confirmed that Olympian needed to file specific change paperwork with Allied to request additional funds due to weight discrepancy and communicated this to Olympian. Olympian then declined to fill out said paperwork. Smells like an under the table grift to me. Then, Jeanie never updated the weight in their system, even though it sat in their storage facility for two months after pickup, meaning the driver they assigned didn't have sufficient room in the truck so just left my move at the warehouse. Olympian NEVER communicated this to me. I found out after calling them from a number they did not have on file, after realizing my move "coordinator," Sina M (who did not coordinate a single part of my move without Sirva getting involved) was screening my calls. Also, would you like to know all about Sina's health issues and pet woes that caused her to do literally nothing to coordinate my move? I have them all in writing in case you're interested (which honestly probably took longer for her to email to me than it would have taken to do her job in the first place). My shipment arrived nearly a month late. I hired Olympian to do crating - they destroyed every item but one that I paid for them to crate. We're currently up to $4K in damages on a $12K move, and there's still items out for dispute over a year after the move, and four months into the claims process. Unprofessional doesn't begin to describe this company. Avoid at all costs unless you're really keen on working with unscrupulous, incompetent people with zero communication skills.
• January 2023 by Robert Hammerman
  Everyone from the estimator to the movers were great. Everyone I called with questions they were professional, polite and quick about returning calls and even talking calls. I would use these guys again if I need to move.
• January 2023 by Sarah D
  I do not like leaving negative reviews, but unfortunately since I received a review request I feel like I should to warn potential customers. In a nutshell: while they did end up helping us pack, the entire experience was beyond unacceptable. I spent hours trying to chase people down. The initial agent who did a walkthrough promised us professional packing for all our fragile/valuable items. When the packers showed up they did not have enough materials and ended up using our bedding, clothing etc to pack. (Note that on the other end, the people who delivered, from First Class American, were horrified at how things had been packed.) They ran out of time and we were promised packers the day of the move. (The day got moved twice.) The day of the move we were told there were no packers, no materials, no mattress bags, etc. The driver hadn’t been notified that there was a grand piano to move. Etc. We scrambled like crazy and managed to get everything done. No one ever called or contacted with the final weight or to see how the move had gone. They went completely silent. The only way I know they exist is that my credit card was charged the full amount and now I got a request to review. Bottom line: RUN FROM OLYMPIAN MOVERS, DO NOT USE THEM!! PS. We contracted with Allied, and this was their “trusted partner in Phoenix” that they put us with, so Allied is on the hook here too.
• January 2023 by Roy Haberstroh
  The company charged us $1750 for an additional auto transport that never happened. We have called them 4 times. On the first 2 we were told it would be taken care of and never was. The last 2 calls have gotten no response. Now we put in a dispute with our credit card co. The move itself was fine. Their customer service sucks.
• December 2022 by Annette Heinemeyer
  Olympian did a great job with ojr move. Could not have asked for better service. Special recognition for Diane in Phoenix. Amazingly, efficient and thorough, careful, cheerful, collaborative, and kind.Thanks to the whole team!
• October 2022 by ian short
  Gave me an estimate. I got a lower estimate from a competitor and gave them an opportunity to counter, which they did with a lower price. The day before delivery to my new house they called stating I had Mis estimated the volume of my contents and it was going to be over a thousand dollars more. I objected stating they estimated the weight not I, and I had given away several rooms worth of content since their person had been to the house to create their estimate. It was a hard sell and I felt my contents were being held hostage. In the end they “honored” their quote but became very uncooperative. They refused to pick up their boxes which I’ve never had an issue with on prior moves. In the end they said they’d do it for $250 which I declined and made many trips to recycle them. They then delayed on addressing the unboxing of a granite table top for two weeks, eventually stating I would have to pay another $340 as they couldn’t find someone in area. How is that my problem? I had paid for this service.The movers were great. The office was very unprofessional.
• August 2022 by Brad McCammack
  Gave us 2 days notice they would be showing up one day early to pack, which forced us out of the house when we were not ready and to get a hotel. They would not compensate us for this.Verbally guaranteed to deliver within 3-5 days of the front end of the delivery window but did not actually deliver until 7 days outside the 2 week window. Part of the shipment was left behind that then took 8 weeks for delivery. We were only compensated for the initial delay since the rest was considered a partial delivery. Still missing over $1000 worth of stuff.Communication was horrible throughout. They would rarely respond to phone calls once they had our stuff, our move coordinator was MIA for the final 4 weeks, and we were absent any updates at all unless prompted.the only way our experience could have been worse is if they lost all of our items.
• August 2022 by Jim T.
  Liars! Olympian packed us up and put our items into storage which we specifically told them not to. They unloaded our items when we specifically told them not to. I called several times and was told our items were on their way when in actuality they were sitting in their storage yard, warehouse, who the F@#$ knows! They do not return phone calls and I suspect the people packing us were taking drugs. Allied sucks and Olympian sucks more. They claimed they "lost their driver" and our household items sat for weeks until they moved them. NEVER USE ALLIED OR OLYMPIAN!!!!!!!!!
• August 2022 by Brad M.
  Gave us 2 days notice they would be showing up one day early to pack, which forced us out of the house when we were not ready and to get a hotel. They would not compensate us for this.Verbally guaranteed to deliver within 3-5 days of the front end of the delivery window but did not actually deliver until 7 days outside the 2 week window. Part of the shipment was left behind that then took 8 weeks for delivery. We were only compensated for the initial delay since the rest was considered a partial delivery. Still missing over $1000 worth of stuff.Communication was horrible throughout. They would rarely respond to phone calls once they had our stuff, our move coordinator was MIA for the final 4 weeks, and we were absent any updates at all unless prompted.the only way our experience could have been worse is if they lost all of our items.
• July 2022 by Elena Rodriguez
  Several times toward the end of their very long day they were discussing leaving, although the work was not complete. They came back a 2nd day and again attempting to leave before the work was done as I wanted. But worse than that, the second day, they brought one girl and two men; the girl weighed approximately 100 pounds and of course did no heavy lifting. My move was huge and to begin with they should’ve sent at least five people. At one point the girl named Brandy was on her phone when I asked her to do some thing she stated “wait a minute I am paying my gas bill“ at another point she spent about 45 minutes trying to assemble something simple couldn’t do it and didn’t ask for some assistance so at the end of the day it went undone. Another mover said he was going to assemble a chair, he disappeared for a while and at the end of the day when they left the chair was unassembled still. Another time while unpacking an item of mine Brandy decided to sit on it and play rather than continue with her work. They had two hard workers over the two days Pete and Marcel but if they ever send that woman anywhere again someone should sue them. Totally unprofessional service. On top of that I told one that he could have a piece of furniture so he quickly loaded that into their work van and then later told me they might not have room to take my debris. They did in fact take the debris but where are their priorities? If you need to come back to get a free item I have given you then that’s what you do, customers needs come first.As if all of that was not enough they checked off certain boxes on the paperwork and had my husband sign it. The boxes that they checked were not true so no points for honesty either . Given the choice to hire this company again I’m not sure I would.
• July 2022 by Matthew Birkholz
  I'll start by saying that the travel coordinator was awesome and I was happy with the customer service that I got. I shipped my car from Arizona to Ohio and booked the service a month in advance with a prescheduled 5 hour time window for pickup on the day of my move. The transport company that Olympian sold my contract to was not able to make the pickup on the specified day that was scheduled and I was waiting all day at home for the 5 hour window. They did not send a flatbed truck to make the pickup on the specified day, nor did they give me another option for pickup the same day. They told me there was nothing they could do and that I was set to get picked up the following day. As flights were in place, this was concerning as the new pickup window was not within what would allow me to catch my flight in time. They did not make the pickup a priority even when they missed the original date.I then asked for compensation for my time wasted and corporate (Allied vans) came back to say that I was not covered and will not be receiving any reimbursement for my time even though they violated the signed contract. Just beware when booking with them as they have 3 transport companies that they sell your contract to as they don't move vehicles themselves.