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November 2023 by Bradley G.
Had savings account with them... they didn't have my most recent mailing address, so instead of just emailing me (Because who would use email in 2023 right?!?!) they started charging me a $10 monthly fee for not having accurate address. And disabled my online account login credentials so that any electronic communications didn't work either... Fast forward almost two years later, I get a credit notification that they are closing my accounts and sorry but all the fees we charged are not refundable. and this is why the big banks keep taking market share...
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November 2023 by Lynn Olujare
I opened an account today with Natalia G., at the Happy Valley Rd location. She was wonderfully efficient and kind. Thankyou for coming to work Natalia :)
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November 2023 by Daisy May May
Natalia was amazing and super clear with everything that was going on. Would certainly love to work with her again
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October 2023 by Anna Grijalva
I've been with OneAz Credit Union for a few years, and I wouldn't change my bank. The staff is professional, and have outstanding service from everyone.
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October 2023 by Isabel Figueroa
I recently had the opportunity to work with Monica Reyes, and I couldn't be happier with the service she provided. From start to finish, Monica demonstrated attentiveness, communication, and enthusiasm that truly made my car-buying experience one of a kind. She made me feel valued as a customer!! Communication with Monica was seamless throughout the entire process. She was always quick to respond to my messages and emails, and she kept me informed at every step of the way. It's clear that she is passionate about what she does. I am more than satisfied with my experience working with Monica Reyes, she exceeded my expectations in every way, and I am grateful to have had the opportunity to work with such a dedicated and professional individual. Thank you, Monica!!! :)
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October 2023 by Dazjah Charin
I came in and Miguel was able to accommodate me right away. He gave me all the information I needed and was so kind! He made me feel happy to now be apart of OneAZ!
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October 2023 by mark a martinez
AzOne credit union is the best,my personal banker Monica was so nice and knowledgeable about wat I needed help with,they are helping me build my credit up after a hiatus.
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September 2023 by Andres V.
Great credit Union .. one of the best in the Valley in Arizona .. What makes this OneAZ credit Union Great is because Dylan Wright .. he's amazing with he's knowledge and he has 5 customer .. you won't be disappointed
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September 2023 by Bennie
Miguel was amazing, super friendly and helpful. Went in to set up a new account and he made the experience effortless. So glad I chose this bank! Highly recommend banking here.
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August 2023 by Johnette F.
Great doing business with Michele, Patrick, Ann, and Connie!! Great team of employees. Wonderful Credit Union, I've been a member since the 1980's!!!!
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August 2023 by Kathleen Butler
Monica Reyes is an outstanding personal banker!! When my brother relocated from Az. to Ma. she helped us update his account. Any questions were immediately answered. Her friendly, professional manner was very much appreciated!
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July 2023 by Kathleen B.
Monica Reyes at the Happy Valley branch of OneAZ Credit Union is an outstanding person! When my brother relocated to Ma. after 40 years in AZ. she helped us update his account. Any questions I had were immediately answered. Friendly, professional, she truly embodies her title of Personal Banker. Her assistance has been very much appreciated. Kathleen B.
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July 2023 by Karen G.
everyone is very friendly!!excluding Jeneane she comes on the phone rude does not let you talk and she hangs up on you 3 times this lady has hung up on me. good thing I recorded it this time, glad she openly admitted to rejecting my payments. girl you have no compassion no respect and no business working in a public job if you are that miserable to the point that it shows. just do something else for your career.I only give her one star because it wouldn't let me post with a zero
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July 2023 by David Moore
I really enjoyed the fast friendly service. Natalia Gergies was very professional. Monica at the front desk is also friendly with a warm welcome.
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June 2023 by Jessica Brown
Friendly and efficient service! Myles made me feel welcome in while discreetly handling my request. I was taking a large sum of money out of my Club account and he handled it so professionally. Thank you!
