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December 2023 by Kim Caron
It was a great experience shopping here. Kevin was so helpful, and gave us a few ways to get the price down. Quality was amazing and consistent, just about the best outdoor furniture I've ever seen. Ordering was easy, Kevin was very accurate with everything he told us, and all we wanted was in stock and delivered very quickly.This furniture is not cheap, but given the quality we are sure it will be worth what we paid. I fully expect that any future issues we may have will be addressed in a satisfactory manner. Thanks, Kevin.
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September 2023 by Alexandra Toepel
Kevin went above and beyond for me on my first visit to Paddy’O Furniture :) you can tell he really cares about his customers! Definitely coming back :)
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August 2023 by Gary Kiehlbaugh
Gene and Jerry were awesome! What great attitudes! They helped me load my new cushions into van. Positive and professional!Thanks for the great service.Gary KiehlbaughHere's an update: I had to return a cushion and exchange it and the process was awesome. Gene took great care and Jerry and Kent assisted me in a professional manner. Paddy O is the only place I'll buy my patio furniture from.Thanks again for the great service and supper attitude.
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May 2023 by Diana F.
I called about an umbrella that my girlfriend has recently purchased to see if they had another one in stock? I spoke with Kevin at the clearance center who was so very helpful, knowledgeable, patient and so professional! He helped me think through placement on my deck and answered all of my numerous questions including looking at photos I texted of the space. Just really excellent quality product and outstanding customer service! Thank you so much!
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October 2022 by Carletta
WOW!! My furniture was delivered last Friday! I love it!! It is soooo comfortable!! Duane was my salesman and he was AWESOME!! No pressure just helpful and answered all our questions! He took as much time with us as we needed!! Gave great advice on which fabric to go with and the pieces that he thought we would be the happiest with. We will add to our outdoor furniture and you can bet we will be purchasing it from Paddy O’ Furniture!
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June 2022 by Squat Puke
Gene made sure we had a very good experience. We had no issues except that we couldn't make up our mind on what to get. Gene was very patient and helpful w/us. Expensive, albeit, high-quality furniture. So far, we are very happy.
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June 2022 by William Street
Very pricey and simply cheap outdoor furniture..the metal is very thin gauge steel.
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March 2022 by Nancy & Gary Clavelot
GREAT customer service! Kevin and Gene were incredibly helpful and patient, knowledgeable and experienced. They are both so kind and they always go out of their way to take care of you. They really have the best customer service around. We love dealing with them and will highly recommend them to family & friends every time. Our patio furniture is beautiful and is made of top quality material. Please give Gene and Kevin a bonus!
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February 2022 by Gloria Vormestrand
Loved our experience at Paddy O' Furniture!
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December 2021 by Ruth Small
I recently had a very positive experience at your Phoenix outletstore. Gene, Assistant Manager, could not have been more courteous and pleasant. He described, showed and demonstrated all aspects of the product in which I was interested. He was attentive with no pressure. We completed the sale and he was able to schedule delivery before Thanksgiving, which I appreciated. The two men who delivered my purchase, Manny and Kiki, were efficient, courteous and set up my new outdoor sofa and loveseat perfectly. I could not be more satisfied with the entire process. Kudos to Paddy O'Furniture!
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December 2021 by The Big Boss
Fantastic experience. Gene is a wonderful salesman. Ask for him. Very knowledgeable.
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October 2021 by David Johnson
Usually don’t take the time to post reviews - good or bad. However, a very recent experience with Paddy O’ outlet store in North Phoenix was enough to push me here. Purchased some chairs and a love set with their ‘Bliss’ cushion upgrade. After delivery, we noticed a significant difference in the four cushions density when sitting on them - significantly different. Called Kevin (Manager) the next day. He promptly asked if we could bring them up and to see what we they can do. Upon arrival on Monday, he listened to us, looked at the cushions, and agreed there was a difference. Offered to have us try multiple cushions that were in stock, and we were able to find four that matched in seating experience. Also brought a back cushion with us that had a very small hole. He replaced that cushion without question. Very positive experience. Would highly recommend.
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September 2021 by Meg McCarthy
Ordered a patio set 6/2/2021. When the table was delivered, it came with an incorrect base, and the bench was not a part of the delivery.After 2 requests about delivery of the bench, I was informed that the bench still has not shipped, and we shouldn’t even expect to have it until the first week of December at best.Since I have gotten rid of my other set, I won’t even have a functioning set for Thanksgiving, almost 6 months after we ordered it.Had they told us that it wouldn’t be available for 6 months, we never would have ordered it.
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April 2021 by Anna Orrino
Oh my goodness if you’re looking for a deal this is the place to go for patio furniture. It has the Sunbrella protection on the cushions and powder coating on the metal framing of some of the furniture. However, it is a hit or miss on what they have. Gene was a great help and so welcoming we were very pleased.
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March 2021 by Chris Burdick
We were very happy with our initial experience purchasing outdoor furniture from their Shea blvd location. The pieces are of high quality and were delivered by a friendly crew.Recently returned to purchase a second outdoor end table and mentioned that two of our cushions had discolored a bit. I sent some photos, and no questions asked, cushions were replaced within a week. This is what customer service is all about!Highly recommend Paddy O’ Furniture!!
