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June 2023 by Dope Volpe
Massive ripoff for auction-based services. Charged $250 to ship a ~50lb box from AZ to IN via Ground shipping. $150 of that alone was shipping costs, which is approximately 300% what it should cost. I ship 1000+ items a year so I am very familiar with normal shipping rates. They are preying on auction customers, beware before you place your bids.
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April 2023 by Dan Murphy
These people ripped me off. For a small 6 lb box of clothes, they charged me $60, (Fed Ex). The told me which box to check. Will never use one of these places again
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December 2022 by Sam Tynen
I love this place. 100 times better than the post office. I go there for all of my mailing and shipping needs from USPS to UPS to FedEx. They can ship whichever service is the cheapest, and you can also print, buy stamps, and package here, too.
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November 2022 by Brent Benway
Hard to believe you charge me $22.96 to send 20 baseball cards that I won at auction. I try not to leave negative feedback for any company, but this is exorbitant. I than you have the guts to send the a E-mail saying this is the cheapest way to get the cards to me. I will never use any Pak Mail location ever or Liquidate AZ auction house.
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August 2022 by sandra b.
I've gone to this location many of times to drop off packages. None of the staff is friendly they don't even greet you when you come into the store. If you ask for a receipt to verify that you dropped your package off with them they act like it's the biggest inconvenience for them ever. If you were not happy there find another job, your customer service sucks
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May 2022 by M S
Do not use this PakMail location. They overcharge and inflate box measurement sizes to profit off of the customer. Terrible experience and terrible customer service. Zero Stars if it that was an option.
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April 2022 by Mary Stephens
Do not use this PakMail location. They are dishonest, overcharge and have zero customer service.
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March 2022 by David S
High prices, poor packing job. Charged $100 for shipping and packing, with shipping rate at $30 on pirateship.com. So $70 for 3 feet of packing paper, 2 feet of bubble wrap and handling. Pretty exorbitant
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February 2022 by Gourman D.
If you're an out of town winner of an auction that they ship for, expect to be charged an exorbitant amount for shipping and handling by this place. They don't provide a breakdown of charges, don't seem to put any effort in to finding the best shipping rate and put the barest effort in packing your item. Pretty bad experience, won't be bidding on any auctions where this place handles shipping.
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February 2022 by Jennifer J.
I have been going to this Pak mail for years and have always been greeted warmly and had good service, today apparently Ashley had more important things to do then to deal with my purchase and shipping that needed to be done, I felt completely like I was bothering her the entire time I was there, she was rude and impatient, time to look for another place.
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June 2021 by LoveUSA
As a disabled online merchant & frequent Amazon shopper, I've been shipping UPS, FedX, USPS plus prepaid returns here for years. There is never any long lines, their staff is friendly, kind, knowledgeable. Clean, organized, Plus simply convenient.
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July 2020 by Andrea Heiberg
I ship FedEx, UPS and USPS through Pak Mail -- very convenient. Great customer service. No lines.
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December 2019 by JI Logan
I've been shipping from here for years. This place is great! Staff is awesome.
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July 2019 by Tessa K.
Ashley is a true gem and just saved me a lot of time and money with a smile on her face! This location goes above and beyond and is a one stop for USPS, FedEx and USPS.
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February 2019 by Nick S.
Been trying to get my package picked up from Sierra auction Tucson for 2 weeks been exposing my situation over the phone saying I have a package to be picked up in TUCSON and they never said a peep about how they don't do pick ups in Tucson they just played along leading me to believe my package was going to get picked up. Then I call back after 2 weeks of speaking to someone, they all of sudden change their tone and assure me they never pick up from Tucson and act like I've never spoken to anyone there. Come here if you're in the mood to be let down
