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March 2024 by Ryck Klecak
PALS was so compassionate when they called and guided me through what I wanted for my Little Abby. They let me breakdown when needed and were so patient.Now I am even more impressed my Little Abby came home today, and I am really impressed with Pet and Animal Lovers Service, even more than I was. Everything is so beautiful. She came in a cedar box, with a name tag engraved with her name and her paw print in a case you can put a picture in the sleeve too.— at Ryck's Federation.
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March 2024 by Mrs. Bills
The most unprofessional people ever!!!!! The fricken him up on me! No excuse!!!
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March 2024 by Brandon Robertson
We had an emergency on Saturday morning, so your business being open on Saturdays is awesome, thanks for that. Crystal was awesome, she was patient and sincere, made us feel like family. Very happy with service, thanks again
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March 2024 by Fatima Ramirez
My fur baby Dino passed on January 3rd, I google the best place to get him cremated and I found this place. They’re so compassionate and helpful. I can’t thank them enough for the service and it just comforts me that he is at home with me. Thank you everyone at PALS for everything you do.
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March 2024 by Princess B
Our Brownie was taken here from the Vet Er. I was called the next day by Felicity and she was so kind and caring. She sat patiently as I cried making the arrangements. I can’t thank you enough for the phone call and walking me through everything. When we picked Brownies ashes up the amount of compassion that was shown to us was very much appreciated.
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January 2024 by Jaymie Deloso
Everyone at PALS was so kind, patient and understanding. They made it possible for me to have paw and nose prints that the hospital didn't do. They really went above and beyond to help me in the situation I was in. I cannot thank them enough.
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December 2023 by Carressa B
We lost my sweet dog, Zoey, unexpectedly early this month. I was so distraught that my mom sent me the link to PALS for their services. I immediately called them on a Saturday and talked to Felicity. She mentioned they would be closing in 10 mins but was kind enough to stay an extra hour or so until we got there. Her offer was so kind and very much appreciated. And she was extremely gracious with me and my family through the whole process to have our fur baby cremated.As difficult and emotional as it was to say goodbye to our Zoey, PALS made this part of the journey seamless and easy for us. We also added two (2) custom paw print boxes, and will be adding Zoey's pictures to them soon.Thank you so much, PALS. You are doing good work for people who have lost their angel fur babies.
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December 2023 by Jessi Sage
Wonderful people and services for this difficult time. When I was a kid, we buried our pets in the back of the garden. That's just not possible in my current situation. PALS and the vets associated with them made this transition as painless as possible for my pet and my surviving family. It was worth every penny, and I'll recommend this service for anyone who might need it.
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October 2023 by Mel Darwin ThornBee
I was going to wait to write this review but PALS is absolutely amazing, wonderful, compassionate and treat you and your fur baby like family ❣️ I have never had an experience like I had here with having my fur babies cremated, the love that they show for your babies is undescribable. They're great at explaining everything that has been done with your baby they will answer any questions that you have even the hard ones. The men and women at this compassionate establishment for your animals you and the vets have the hardest job I think.????I just wanted to give a great deal of gratitude and thank yous to all of you, I couldn't have been more happier with my babies homecoming from your establishment you guys have beautiful souls and I'm sorry you have to deal with the death of these amazing babies everyday, but I am grateful for you for taking such good care of my baby boy ?❣️So as long as I have for babies I will always be coming to you. I thank you for all that you do you truly are God's angels you've been called upon and everyday fulfilling that request so God bless you.?????
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October 2023 by Noemi Galindo
In memory of my sweet boy, Dodger. 10.12.2023.After suffering from a long seizure, it was determined that potential causes for it could have been cancer, old age, valley fever or other. He would not have been able to walk properly. He already had horrible hip problems and was in pain. So, when he had his seizure last week, and couldn't get up, to eat, to walk, to drink, it knew it was time. By this time next week, I hope to have his ashes back.I love you Dodger. Thank you for everything.
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September 2023 by Heather Hearn
We had our pet goat picked up and cremated recently, opting for the ashes to be returned. There was a box for the ashes, a hoof print and certificate of cremation. The whole presentation was beautiful and beyond expectations. I highly recommend, even if you opt for the communal cremation, which I have done in the past.
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July 2023 by Cyn-D McConkey
Have brought many dogs here in the past and when it was time again I of course came here. Didn't realize there was a change in ownership but now that explains the change in pricing. I usually view my dogs being cremated but that went up considerably so I had to opt out this time but still did a individual cremation. What I don't understand is why if my dog was cremated on a Friday, why did it take them til Wednesday afternoon to call me to pick up my dogs cremains? I just hope I really got my dog back. I feel like I got better care and customer service when it was under the old ownership.
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May 2023 by Ann Maxwell
I’m pretty devastated. We lost our cat unexpectedly and the vet uses this service. We went online and ordered all our packages and I got two paw prints. They look nothing like cat prints. And certainly nothing like our cats prints. Maybe closer to raccoon. But it doesn’t matter now. it’s too late to fix and I will never have his paw print.
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April 2023 by Di Chrystelle
PALS has the consideration, attentiveness, compassion, and thoughtfulness that we had hoped the emergency vet would have. Unfortunately, the vet had none of the above, which lead to our need to use the services at PALS.Nobody wants to have to say goodbye to their beloved pet, but PALS made the heartbreaking process a lot easier on us.I know if you're looking at their reviews, it's likely because you've had the misfortune of losing your sweet boy/girl. Maybe you even trusted a neglectful veterinary office like we mistakenly did.Do yourself a favor and at least give PALS a call. I think you'll find it's the place you're looking for.
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February 2023 by Celeste Amaya
The staff was kind and courteous. They showed a lot of compassion towards me and the loss of my pets. They assisted me me with all my needs and more. I am very thankful for the staff and their services.
