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February 2024 by Charlie Foster
Ordered everything and got my order. Went to gate to discover I didn’t get everything and had to walk with all my stuff to get the rest of my order. When I asked for the missing item I was treated like I was an idiot. No apology, nothing. Crappy service.
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February 2024 by Anya Gessesse
Wrong ingredients were added to our items
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January 2024 by Catherine L.
Quite possibly the worst salad I've had. Chopped romaine and chicken bits still partially frozen (premade). Complete lack luster of greens. Baguette just thrown loose in the to go bag. Save your money. No one cleaning tables so sit at a dirty one... just yelling out orders no eating for customer interaction. I'm headed to the trash can with this.
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January 2024 by Mike S.
Horrible service. You have to order online. 4 people ahead, apparently one had a big order. Took 13 minutes to get just 1 blueberry muffin. If they would allow walk up, could just process simple orders right away.
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January 2024 by Audra Kramer
This place is a major win for airport food. It has almost the full menu of a regular Panera, the prices are only slightly higher than normal, they have lots of table seating AND they accept rewards. Because I am a sip club member I was able to get a coffee or tea for free (not a soda, they only sell cans), but that was a huge money saver in my airport eating. Also the food is fresh and (can be) full of fruits and veggies, something that I was craving at the end of a vacation.Vegetarian options: Many things can be prepared vegetarian, few vegan
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December 2023 by Carys D.
We waited 35 mns for toasted bread sandwiches, it was ridiculous. All other orders were jumping ahead of ours - did we not tip enough? Absolutely shocking.
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December 2023 by Cynthia O.
the food was at best what panera usually gives. The service was so bad, the lady seemed to be forgetting everything i was saying, she also said "next guest!" and when I got to the register she said went over to start making a drink, then when she finished she came back to me. it was kind of embarrassing but she apologized I guess. Overall weird service, the men don't look like they care to work there. Sad to see. it wasn't busy, they were just all taking their time with orders.
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December 2023 by Hunter Francis
Elias, you are a savior. Everywhere else for coffee closed early, and they were short handed so they weren't either. Well he went out of his way to make us some coffee. Give that man a raise!
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December 2023 by Chloe Fredere
Elias showed me the most wonderful, restore your faith in humanity sort of kindness when I was feeling depleted. I could tell he was just as burnt out, if not more so than me (actually I’m sure this was the case), and he chose the road of compassion. Thank you, Elias!
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November 2023 by Mae Bray
Called ahead when the plane was landing on the tarmac and the manager said I could order sandwiches and when I walked out to the storefront they only had sweets
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November 2023 by Vin Flo
Huge wait. When the order was finally done, my soup was spilled, the sandwich was squished, and there weren't any napkins provided. The soup got on my luggage without any way to clean it up. Avoid!
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November 2023 by Edna M.
I dont usually write reviews but i was waiting bout 20-25 min for my food and the order prior to me was called out 5 times i hear them calling the girl name. But then for me , nothing. I see them giving orders to people that came long after me and I went up to see if my order was done n there it was just sitting on the counter not staying heated up or nothing. That aggravated me because i was starving waiting patiently to have to keep getting up to chevk if my food was done because it was taking maddd long , all i ordered was a flatbread pizza and a sugar cookie.
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November 2023 by Ashley C.
The absolute worst. Trust me, don't go. Better to starve than eat from here. You'll thank me later.
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November 2023 by S L-R
Honestly..... This Panera is more affordable than the other restaurants in the terminal.Flatbread pizza was pretty good despite watered down sauce...it was pretty tasty. Tomato and basil was fresh. The Flatbread they use doesn't get soggy with the tomatoes. The pizza was super hot.Autumn squash soup was standard but very sweet. it’s super super hot.The grilled cheese sandwich was a hot mess. it seems like the two pieces of bread and the piece of cheese never actually met each other. It looks like the bread might’ve touched the grill for about 1 µs the cheese as it cools becomes the consistency of rubber. This is all for a lovely price of nine dollars so I would avoid the grilled cheese sandwich.salads were completely out.on the plus side I found the staff to be extremely pleasant so I don’t know what everyone’s complaining about. The nighttime staff is nice.
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November 2023 by mahua chatterjee
Terrible service! They made me wait more than 30 mins. My order was showing as Ready in the screen and then they said it wasn’t ready. Complete mess and it wasn’t even that busy. When I asked the supervisor / manager or whoever that lady was where my order was despite my repeated follow ups she actually said I don’t know maybe a ghost took it. Unbelievable! There was zero effort to expedite my order and they even said we will refund your money cause we don’t know what happened to your order. They need to learn from other Panera Bread teams - totally unacceptable!
