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April 2024 by Megan Saracino
Left off basic ingredients on the food and somehow ran out of butter???
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March 2024 by Ms021860
Do NOT go to Panera at terminal 3 at PHX. 4 kiosks plus 2 humans taking orders and no one to prepare them. After they take your money they make you wait forever. 40 mins and counting. Don’t know how the food tastes as I am still waiting. So much for kiosks and automation if you don’t hire enuf help to get it done. Looking for a refund as I have to catch a flight!
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February 2024 by Allan R
We were staying at the local Residence Inn for a next day flight out of PHX. Panera was a few minutes from the hotel. The online ordering worked. There is not inside dining. It's all drive through. Waited five minutes behind one customer, parked at the takeout window. We ordered a cheese flatbread. It was like a giant Cheezit - cheap cheese, poor pizza bread, not hot. We also a had a salad. For about ten bucks, we got a salad in a pint container. Quality was okay, but fairly flavorless. I will not got to Panera again. Instead, I have never had a disappointing meal from Dominos pizza. Or, would rather get a burger from a chain.
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January 2024 by Matthew P
The kiosk order system is awesome and the food is perfect every time.
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January 2024 by pepemtz781
Food was OK not the greatest but not worse.. quantity was not great for what I spent
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January 2024 by Ira Potykun
Had an amazing experience at this place! The food is delicious. I ordered a soup, a latte, and a croissant, and my total was only $17. Plus, the service was speedy. Highly recommend!
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January 2024 by Nicholas Vaden
I'm writing to express my disappointment with the salad I recently ordered. As a regular customer, I was surprised and dismayed to find that the quality has noticeably declined. Notably, the salad contained old and unappealing sliced tomatoes instead of the usual fresh cherry tomatoes, which significantly detracted from the overall experience. Additionally, the portion size was nearly half of what it used to be.This isn't the first time I've encountered quality issues here, and it's particularly disheartening given my frequent patronage. I sincerely hope this feedback is taken seriously, as I am considering finding another place for my meals if these consistent quality concerns persist.
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January 2024 by David
Just asked for a cup of hot water and the crew was really nice about accommodating my request.
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January 2024 by Carol Gilles
Picked up a sandwich and a fruit bowl before getting on the flight. Always a fast and easy choice.
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January 2024 by Analog Canavity
took the over 20mins to get one sandwich. wasn’t even that busy. almost missed my
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January 2024 by Lynda Wallace
The clerk was lovely. The bagel ok. Fruit salad 5 stars ?
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January 2024 by glenn crouse
Orange juice. Surprised it was not airport-priced.
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December 2023 by Jacob W.
Thanks Diane for the egg, cheese, and bacon sandwich! You had a great order. I, however, did not. I did not get my grilled cheese sandwich. I got Diana's breakfast sandwhich! Thanks!
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December 2023 by Michael M.
Service was slow, especially early morning, Kiosks are very slow and require a Techie to assist.Latte was cool, not even warm.May try the app going forward.
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December 2023 by walter haynes
There cookies and bread are to live for.
