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March 2024 by Alex L
Great experience at this location thanks to Leslie! She's very customer service oriented, super friendly and makes the best pizzas. Been going to this location for years and happy to keep going.
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February 2024 by Jennifer Palter
I had an uber eats issue and Jeremiah went above and beyond to help resolve it. He was professional and caring and honestly a great person to talk to. I truly appreciate his help when he didn't have to do anything. Food was great! He even wrote have a great night on the box which those special touches mean something.
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February 2024 by Ben Floyd
Pizza is under cooked and I had to cut it
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January 2024 by Susan Goldsmith
Ordered meatball pizza. What the heck. What I got was meatballs sliced in half. Not a happy camper. Won't order that
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January 2024 by David Lethcho
A decent papa
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January 2024 by Gene Hastings
We ordered pizza and wings after seeing an ad on TV for the Shacaroni pizza. The app said it would arrive in 29 minutes, 25 minutes later it said it would arrive in 19 minutes, then 25 minutes later I called and the “manager” said let me check on it and put me on hold for 5 minutes and then he hung up on me. While on hold my food finally arrived. The pizza was actually cold, not just not hot or warm, it was cold. The wings were barely warm and the Twix dessert was not even eatable. I should have looked at the reviews before I ordered!!
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November 2023 by Dalton Shattuck
Makes great pizza but always forgets the garlic sauce..
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November 2023 by Sarah Anderson
Absolutely atrocious service. My pizza was ready and no one could even be bothered to hand it to me. I waited for twenty minutes while my pizza sat getting cold.
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October 2023 by Chris Massey
Ordered a BBQ pizza and received a regular sauce chicken pizza. Called the store and was told that's what we ordered, and argued with me. Store put me on hold to "look for" the dms #, and never came back. Worst service EVER.
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August 2023 by Mark Giroux
Usually not a bad place to just order a quick delivery pizza for the kids. Ordered recently and their delivery is now provided by DoorDash. They never said anything while ordering and I didn't know until I got confirmation email. DoorDash is terrible, if you ever actually get your food.... I liked ordering for a direct delivery bc I knew that if there was an issue they would fix it. Now they charge nearly $6 for delivery fee and then you get a greedy DoorDash driver that demands an absurdly high tip for 2 pizzas from a 1/2 mile down the road.Go back to your own drivers and I might try you again.
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June 2023 by Trisha T.
You see the bad reviews & think, oh It's gonna be ok! I'm sure mine would be fine.... And then, boom! You realize, the reviews were trying to warn you. One thing I know for sure.... I trusted this store with my craving for saucey, delicious boneless wings.... & It will never happen again. I think Papa John's should never display images on their site. It's false advertising. There should be a law against that. Their wings are all saucy looking, but then after delivery, you get a piece of cornmeal disguised as a wing with the tinting of hot sauce. There is always hope that they do have hot sauce in their kitchen but it is used as a distraction. So many places where I could have ordered from. I put money on John and lost. If it Sounds like a soap opera it's because it's truly a sad story. Real life. Never bet on Pappa! . I had such a taste for pizza and wings. All my expectations died. I was so starving I didn't even want to spend a second on the phone but as luck has it, I run out of hot sauce myself. Now I just have some dried up cold cornballs. I called and the manager asked.... So there's sauce on them? I said yes but is more about the color, and he said, well you didn't order the bone-in so that's what you get. I was so hungry I hung up. It's inexcusable. Hope I remember not to Everrrr ordered from this store. One word of advice. The reviews are TRUE! I'm being generous with the a star....mostly because my delivery guy did great. I am sure everyone here works hard...is sad it's hard for nothing.
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June 2023 by gabe l.
After an hour of waiting, I called to see where my pizza was. Told they were just getting to it. An hour later, still no pizza. I called again. "We're very busy" I was told rudely. I cancelled my order. 3 hours later a pizza shows up, which I sent away since I already ate and had cancelled it. Naturally I got billed. Even worse, after emailed corporate I got a response. When I asked for a refund, not a word back. I tried corporate a couple times only to be ignored. So, no more papa johns for me. Ever.
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May 2023 by Cheryl Portnoy
The pizza was cold and not baked and it tastes like dough, never get pizza here again
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May 2023 by Joshua Konopka
I ordered a well done, large pepperoni pizza with the pepperoni stuffed crust. I received the most undercooked, meat lovers pizza with a cheese stuffed crust. The pizza tore in half just lifting out of the box. It's as if the kitchen went out of their way to mess up my order, and to top it off forgot my drink.
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May 2023 by David Redkey
The food is not the best.I am not a fan of the pizza.My wife wanted to get this instead of Costco's or Sam's Club pizza.
