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February 2024 by R C
The workers in the store were nice, I feel I have to give that credit before I complain about all the reasons I will never order from here again.1. I ordered the new garlic stuffed crust. I understand they use garlic butter on the crust which made it soggy, there is no excuse for my dough or the whole pizza to be soggy.2. My pizza had 1 cut through it, and it did not even span the length of the whole pizza, but only half of it(photo attached)3. I added an extra garlic butter which costs 75 cents, when I opened the box I see 1 garlic butter already opened and leaking in the box4. Literally have had better frozen pizza, or from pizza places that charge half what I paid.I highly recommend avoiding this location at all costs. I am extremely frustrated having to throw away a whole pizza.
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January 2024 by T K
Even papa john’s website has the hours wrong. Be wary of ordering late at night. Store was closed for an hour, but the website will happily take your order, charge your card, and then someone will call you an hour later saying your order is cancelled.Just don’t waste your time.
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January 2024 by Cam Klein
I ordered from this location and my pizza came to me like this… unbelievable why are they making more than minimum wage if they can’t even make food right, looks like someone ate part of my
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December 2023 by Sheyla Matus
I received the wrong pizza and when I called the manager just put me on
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April 2023 by Sean K.
Pizza and bread sticks burned to a crisp. Crust could chip a tooth and bread stick or whatever they are called we're not even cut apart.
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March 2023 by Jordan Schmidt
Pretty good. I ordered online and pizza was ready for pick up in 20 mins.Customer service was very good (they were super nice) but the pizza wasn't my favorite. I ordered a small Gluten Free pizza with chicken and mushrooms.
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February 2023 by Blake Kallok
Every pizza I got here has been undercooked and doughy…. I love papa John but this one needs to get it together.
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February 2023 by Tiffany Lifedreamer
Tonight I had the sweetest, friendliest pizza delivery driver ever!!! She was super amazing and kind I loved her quirky cute outfit and had the kindest personality, she made my night even more awesome!!! Madame if you see my review, 02/01/2023 I just wanted to say you made my night and I hope your week is super awesome
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December 2022 by Tony Troop
The 2 stars go to the employees working they were great, The negative is we are 0-4 getting the order right. Simple toppings.
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November 2022 by David B
I've given up on buying Papa Johns. The service is so horrible. What follows is my latest (and will be my last) phone call with this location. You be the judge. Me: "My wife called you after she got the pizza from the driver and realized she didn't get the salad that was ordered. You told her you would call the driver and turn him around. It's been 15 minutes, are you returning him with the salad?" Papa Johns (PJ): "We can't call a driver and tell them where to go." Me: "But you told my wife you were having the salad brought over." PJ: "Let me talk to my manager." [Wait] PJ: "My manager said we can't delivery just 1 item." "If you still want the salad you will have to come to the store for it." Me: "Come to the store for it? That defeats the whole reason for a delivery." PJ: "I know." Me: "So you're telling me that I'm out the salad and what I paid for it?" PJ: "I guess so." With that being her response I hung up. They don't care so nothing more to say. No salad and no refund. No apology and no customer service.
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November 2022 by Gregor H.
Bought a pizza online Monday evening after almost an hour and 15 minutes wait and after receiving the courtesy text that my pizza was on its way I called the location and asked where my pizza was. The kid who answered said he was sorry and explained due to short handed help they had to rely on grub hub or door dash to make their deliveries. He then said he would make me a new pizza and make me a large but I'd have to pick it up at the location myself I drove there got my order and came home and noticed on the pizza... black pubic like hair....I noticed when I walked into get my pizza the kid making the pizzas had dread lock type hair so I assumed it came from him This is the kicker....at 815 am Tuesday morning I get a knock on my door and I noticed a guy leaving my porch area and drove off.....I opened up my door and my pizza and 2 liter drink I ordered finally arrived just 12 hrs late though.....just ridiculous I asked for a refund won't ever eat there again always some issue with that place
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October 2022 by Elise W.
Second time I've had a problem with this location , first time my pizza never arrived so I figured I wait 6 months to see if anything changes , nope just bad to worse I ordered a Jack o lantern pizza for Halloween thinking how cute but instead got a completely different pizza with ham slices and a rude response from the manager as if I was an inconvenience for him . Pizza looks dry and stale
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October 2022 by Melissa S.
A few issues with our order tonight. I KNOW this is cheaper, fast-food pizza, but we're still paying for food that is definitely subpar and not as advertised. They have a football shaped pizza that we thought might be fun for our 9 year old. What we received was likely Tom Brady's deflated ball, it resembled nothing like a football, at all. The Papa Bowl was small and pretty tasteless. The ingredients didn't taste very fresh and it overall was a poor offering. The Papadia was decent, something actually good about this entire order! Let's talk about cleanliness... the worker was making a pizza when we arrived. He quickly assisted us and left the pizza that he was working on...great, quick service. He handled our order, touched a bunch of things on the counter then took his glasses off, rubbed his face and eyes and then went right back to handling the pizza dough and toppings without washing his hands. GROSS. So glad that the food has to be heated at a high temperature to kill off whatever germs he is spreading throughout all of the toppings Let's hope an inspector can get in there soon...or maybe send Shaq so he can see how terrible his brand is and fix it, it's a shame and pretty disgusting.
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August 2022 by candace augustin
Really dissatisfied with the pizza I ordered a pizza at 6:55pm through the app everything went through and when I go to check the app 30 min later to see a update on the pizza. The app is saying there is no order I try calling the number that is supposed to be to the store and I hit the prompt for existing order the phone just rings for 3 mins and then hangs up I called 4 times before I man came on the line . I explained to him what’s going on and he was extremely rude on phone kept cutting me off when I tried explaining that I understand there is a long wait time that not the problem I am having I just want confirmation that I am getting a pizza . He said ya I see it I’m looking at the screen then said well now it’s a 2 hour wait ok and hung up . So I have been waiting for the food . Now sure to me not having no update on the app about when the pizza is coming so I can have a hot pizza for my family . We tried calling again at 8:30 to see if I can get a update and again no answer the phone just hangs up . Has I am about to call again my husband goes to take the dog out for a walk and what is there at are door a cold pizza . Granted 7 min of warm up in the oven is no problem but it’s the point of everything
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August 2022 by Candace A.
Really dissatisfied with the pizza I ordered a pizza at 6:55pm through the app everything went through and when I go to check the app 30 min later to see a update on the pizza. The app is saying there is no order I try calling the number that is supposed to be to the store and I hit the prompt for existing order the phone just rings for 3 mins and then hangs up I called 4 times before I man came on the line . I explained to him what's going on and he was extremely rude on phone kept cutting me off when I tried explaining that I understand there is a long wait time that not the problem I am having I just want confirmation that I am getting a pizza . He said ya I see it I'm looking at the screen then said well now it's a 2 hour wait ok and hung up . So I have been waiting for the food . Now sure to me not having no update on the app about when the pizza is coming so I can have a hot pizza for my family . We tried calling again at 8:30 to see if I can get a update and again no answer the phone just hangs up . Has I am about to call again my husband goes to take the dog out for a walk and what is there at are door a cold pizza . Granted 7 min of warm up in the oven is no problem but it's the point of everything
