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January 2024 by Jena Crepeau
Helpful and fast.
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January 2024 by Patricia Burke
What a fun place. I was shopping for a birthday party but they had everything you would need to celebrate any occasion. Staff was very accommodating.
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January 2024 by Ella
The worst service, so incredibly rude, unfair and unfriendly. Don’t come here.
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December 2023 by Kelley H.
Great store and extremely friendly staff! Lots to choose from. Very accommodating for a quick turnaround.
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November 2023 by Jaslean A.
Tyler and Alex were very nice. I felt bad because I thought they had lost our order only to realize My sister never hit the submit button on her online order. They were super nice about it and got my order done in less than 1 minute. Thanks guys!!
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November 2023 by STASH
My family & I went in to see if they had a costume in stock. I asked Ashley if she could order it for me to have it sent to this location. She said if I can’t do it from my phone then it’s out of stock everywhere— she didn’t even try looking it up in the inventory. So we walked around looking for another one & found that original costume my child wanted. Only the young man working register was nice & tried to help. Though, they all seemed to lack product knowledge. Ashley & her attitude were anything but kind & helpful. Bad days happens, don’t take it out on customers.
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November 2023 by Mother of 5 Girls
I love this store. Employees are amazing, knowledgeable of their store. I've walked in and was able to get an amazing balloon arrangement on the spot. Definitely recommend.
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October 2023 by Nairan R.
workers are incompetent and slow. I called the store asking if they had any Luigi costumes and the lady on the phone said they had one left so we asked if they could hold it and she said yes. Minutes later we receive a call from another employee saying they didn't have it so we asked to speak to the lady again and she said they did have it and she had it with her and would hold it at the front since we were five minutes away from the store. We get there, go to the front, and the guy at the front says they didn't have it and there was a mistake. We drove 30 minutes to get to the store for nothing. Obviously i was upset and asked why they couldn't call us back to let us know they really didn't have it and all he said was "yeah I know but we don't have it". I will never be returning to this establishment and I am disappointed in party city for hiring such incompetent workers. Im not sure if the lady lied about having it with her, the least she could do was get up off her ass and actually check if they had one instead of just checking the computer.
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October 2023 by Lisa Friedman
I left without purchasing anything. I waited in line 10 minutes. 1 register open and only able to take care of 1 customer while I was in line. 2 other staff up at registers but 1 was blowing up balloons and another was just standing there doing not much. I got tired of waiting and went to Target.
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September 2023 by Patrick Williams
Always get out balloons here. The staff is super friendly, the balloons are always ready. Even one balloon today was a little deflated (I didn’t even notice) and they replaced it in an instant. I’ll be a customer forever now.
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August 2023 by Jason Beckmann
Never have what we need in stock. Prices are more than double for exact same product online. Not sure how this place stays in business.
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June 2023 by Amani Walton
I was treated extremely well by Eunique thank you so much for your hospitality ❤️
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March 2023 by Kevin G.
Place is a disaster. 1 cashier and 15 people in line. Don't waste your time trying to get anything here.
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March 2023 by Courtney D.
I was really happy with the service I received at this location. I had gone to another location and my balloon deflated really quickly. So they help me out and got me situated with a new balloon. Both Sean and Luke were very helpful and made me having to do a second trip a lot more enjoyable.
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February 2023 by Jessica Moran
What a disaster. Had a same day delivery scheduled for a time-frame that they offered. The end of that time frame came and my order had not been delivered. I also didn’t receive any calls saying they weren’t gonna be able to deliver it offering if we were going to be able to pick it up. I called and asked if there was an update on our order and all the representative had to say was “well we’re closed already”. There was not an ounce of empathy for the fact that my daughter’s birthday decorations weren’t going to be there for when she woke up. No call whatsoever to give us the opportunity to pick up the order. No call to even give us a heads up that the service they provide wasn’t gonna happen.