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April 2024 by pepemtz781
Great customer service
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March 2024 by Alex Bauer
Extremely easy return of the truck. They had me in and out under 10 minutes if that. I'll be using Penske again for my moving needs.
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March 2024 by Kevin Linnehan
Definitely one of the best shops in the country , They’re very professional & get the job done right the first time
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February 2024 by Tish
Penske has perfected the relocation industryShowcasing excellence and efficiency in their services. Penske's prowess in the moving industry can be likened to the dominance and precision of his NASCAR team on the racetrack. Both exemplify a commitment to excellence, speed, and seamless execution. Thank you!
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February 2024 by Stephanie Rivera
Quick in & out. Of the 3 employees that were in the office, only 1 greeted me and that was Eli. He was very efficient, helpful and courteous! Process was easy & problem-free.
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October 2023 by Pamela North
Jack was beyond amazing & ensured we were taken care of when time was of the essence.I, unfortunately, had made a reservation a month prior at another Penske Rental place on Raintree in Scottsdale for a cargo van (this establishment is completely useless, unhelpful and LAZY). They gave us the wrong truck on the day of our ‘out of town’ move & did nothing to help us. Told us there was no availability of what we had reserved a month ago so we either had to size up or get nothing.I called the customer service line and asked to speak with a supervisor or director who could help me since Raintree would not.I was put in contact with Jack.He immediately did a search of the area & found the van we had reserved at another Penske in Glendale and called to secure that van. He took care of the reservation so by the time we arrived all we had to do was swap out vehicles and away we went.Jack understands what good customer service is and understands that moving in itself is stressful & when things go awry it makes the situation worse. He did everything to help us and we could not be more grateful.
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September 2023 by Jeannette Garcia
M.p oh ffg ho I 6th 6x
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September 2023 by Michael Bialobryski
Top service! I will never use Uhaul in Phoenix! Penske is a real business with excellent quality! They have their own garage for repairs, car wash, and gas pumps all on their grounds. The rental office has the prestine feel of a car dealership and the employees are as professional as you could ask for. Oh yeah, great rates as well! Thanks Penske for making my move a little easier!
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July 2023 by Gloria Anozie
Very courteous staff. Prompt service. Affordable trucks for your move. Would definitely use them again
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June 2023 by sam M
Great service, support and quick response, clean location.Jack is great,quickly resolved our problem. We did a cross country move with Penske truck rental. We were able to park the truck here during the move.
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June 2023 by Carole Bowling
The 2 guys in the office were very nice & professional & gave me a great deal that only a fool would say no 2!!!
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February 2023 by Howard L.
We've been coming here the past couple of months. Thankfully they're open early in the morning but they're usually sluggish with getting trucks ready but everything moves faster in the afternoon hour. Staff is friendly and patient, trucks are in fair condition usually. Fair pricing in my opinion.
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December 2022 by Oak Jefferies
Quick and efficient.. had trouble with my truck they replaced it and refunded me.
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December 2022 by Ken K
Always have to wait for fuel. They're not supposed to all go on break at the same time but in the United States, this one is that exception. Plan on a 30 minute wait and company to spend thousands on downtime 9 out of 10 times 2 years straight
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October 2022 by Milton Peterson
Everything was very pleasant and planned out well until the return of the truck presented it self.
