September 2023 by Sandi Reed
Wonderful, friendly staff. Love the Office Manager (Mardi?). Highly recommend to anyone in need of a rental truck.
June 2023 by Christina “BAMFRS” Saxton
Great customer service. Trucks are always clean and ready to go on time.
September 2022 by Katherine Boyd
And people wonder why penske is cheaper!!! My mom got a truck from AZ to MO, cool thanks!! But here's the problem the guy who hooked up her car never attached the chains to the frame underneath! The car shifted and she didn't know why! She told me she kept checking the car and the tire straps were loose! When she got her car here I looked underneath and no chains were attached. Yes I photos to prove it. Nice going guys your lucky nothing happened to my mom or her car!
June 2022 by Joseph Graves
I gave Marty a call at Penske's when Hertz dropped the ball big time. Let me explain. I rented a cargo van with Hertz 3 months prior. The week of I got a confirmation email and text. The day of pick up I get a call from Hertz explaining the sold all their vans. They were unapologetic and did not provide a solution. Now I know you are saying what does this have to do with Penske. Well, I'm getting to that. I called around that morning in a panic and Marty offered me the best price and great customer service! Every other place I called was some punk kid that felt like they were reading from a script over the phone. Thank you Marty at Penske for helping my wife and I keep our plans!
April 2022 by Timothy Brull
Mardi's customer service is on point. She was super friendly and helpful even when it cost her time during a busy part of the day. Ultimately she saved us several hundred dollars by doing this so I couldn't be happier with her.
December 2021 by Necie Watts
Marty is the truth! Down to earth and very knowledgeable about her rentals. She is the coolest counter manager I’ve ever encountered. When I arrived to the state 3years ago I dropped at this same location and now I’m picking up here again. Trucks are clean! USE HER LOCATION!!!! You won’t be sorry.
October 2021 by Chris Donis
Mardi was awesome. Best experience renting a truck I’ve ever had. It’s clear that she takes pride in her business. Truck was cleaned and ready to go across country to Indiana. Very easy return after hours at Terre Haute location. Strongly recommend Penske and this Bell Rd location specifically.
August 2021 by Cory Baker
Been around for years. Have used them multiple times and has always been had a good experience.
August 2021 by Vickie W
Nice people quality service.
August 2021 by Isaias Bojorquez
Good customer service ..
June 2021 by Julie Valdivia
Ugh key was stuck in truck battery died 2 times, witch made us have to get a hotel one day behind in our moving we wanted a long time for a jump
April 2021 by Ken King
Helped me out of a bind when movers canceled. Mardi was excellent and very helpful.
April 2021 by Abbey
We came here to set everything up for our move back to the east coast and Mardi was very helpful!! It was an easy process from start to finish! We had no issues on the day we set everything up and we had no issues on the day we loaded up. Mark was helpful in getting our car carrier attached and our car guided on the carrier. Happy with our experience and I highly recommend it!!
April 2021 by Old N' Ugly Hobbyist
Rented our truck to the person in line ahead if me. Blamed me because the other guy wearing the masked looked like me. Charge a card that didn’t belong to me. I can get over the fact that walking in the front door looks like a meth house and probably a scam, but their only job is to give the right truck to the right person. Cant even do thatI just called the 800 number they gave me. There’s no one there to help unless I want to make another reservation. Why would I possibly do that?
April 2021 by Gretchen Deisenroth
Mardi and her members were an absolute pleasure. Highly recommend using them.