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January 2024 by claudia Rodriguez
I called ahead of time 2 times she was so nice on the PHONE. Was told I did not need an appointment for self service wash, we close at 6pm. I said ok I'll leave work at 4pm. Long way to drive.im excited. Get off work early, get there in front of the store, she walks out starts YELLInG at me standing outside holding the door open white lady missing teeth. I calmly load my dogs I told her I called u said I be here by 5 for self wash u close at 6pm. She yells its past 5. I was like no it is 5pm. I walk into the store requesting owner information. Why are you getting paid and open till 6pm , she says I have to clean UP after you still. Seriously HORRIBLE . I told her I would be calling her BOSS. THIS is not the way to runa business.
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January 2024 by Katie H.
The entire staff at Petbar made my sweet 19 year olds last "spa days" some of the most relaxing and comforting days of his life . We started going to Petbar about a year ago; he was always so happy and relaxed post visit and I was always so trusting of his time in their care. The support, love and sense of community I felt in their support for us his recent passing will always be remembered. Your beloved pets are in the best hands in their care.
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January 2024 by A Lauro
Very nice facility and friendly workers. I would recommend having something available for owners to be able to wipe their own hands. My dog had so much hair floating around me and I couldn’t get it off of my own hands or face.
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December 2023 by Meghan G.
Absolutely shaved my dog clean. They only care about a quick turn around and money. When I didn't tip, they looked down and said my card didn't go through, why don't I try again? Gave me a long explanation about why it was impossible to keep him with any hair when a previous groomer there did a great job but no longer works there. There were no notes in my file to help them either. Automatically defends their groomers and wrote a novel to me about why their opinion is right. I would absolutely never go here again, terrible customer service and my dog has a cut under his armpit now which the owner explained away in a long text to my personal phone, which is unprofessional enough.
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December 2023 by Jim Siragusa
Our first experience with Pet Bar was excellent! The scheduling process was convenient and our Aussiedoodle looked fantastic after being groomed by Dakota! We will definitely continue to use Pet Bar for our dog grooming needs!
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November 2023 by Rubyalejandra Najera
Took my recently adopted dog for his first grooming, and the experience was heartwarming. The genuine love and care my dog received made the experience heartwarming. Surprisingly, he was ready much sooner than expected, and he looked incredibly handsome. This positive experience has convinced me that we'll be returning for future grooming sessions.
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November 2023 by Jim A.
The Pet Bar staff couldn't be any nicer or helpful. I wasn't able to book a last minute appointment online, so I called and the staff made calls and were able to figure it out and got him in. Bryan was the groomer and I think he gave my dog the best cut he's ever had. Thank you!
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November 2023 by Elizabeth A.
I have taken my two dogs to Pet Bar and they look amazing!! Bryan was their groomer and he did a killer job on my doxie and westie. Their hair is silky smooth and they both look amazing. There was no fear or anxiety for my dogs being there. I recommend Pet Bar and BrYan for grooming!
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November 2023 by sofia
This spot is immaculately clean. The self wash stations have really cool equipment and the staff is wonderful.We have a new dog. She is a handful and needs training. Brant was so helpful and patient—helping me along the way. Really appreciated him!
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November 2023 by sarai suarez
Service was amazing. From hello to goodbye the staff were great. My dog had a hot spot on him and they were very kind and informative on how to treat the wound. Would recommend this place to any pet parent. Loved that they had self service options also.
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September 2023 by Ashley Gonzales
Bryan did an amazing job on our older dog Shelly! The entire staff at Petbar Boutique Arcadia were great, very informative and professional. Our dog doesn’t do well around other dogs and she gets nervous going out so we weren’t sure what to expect. Bryan was very calm and did a beautiful job on her trim! When we picked her up she wasn’t traumatized like we have experienced at other places, she was tired but happy to be clean. We felt so relieved! We will definitely go back for her next appointment to see Bryan, thank you again!
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August 2023 by Google user
Bryan did an amazing job on our older dog Shelly! The entire staff at Petbar Boutique Arcadia were great, very informative and professional. Our dog doesn’t do well around other dogs and she gets nervous going out so we weren’t sure what to expect. Bryan was very calm and did a beautiful job on her trim! When we picked her up she wasn’t traumatized like we have experienced at other places, she was tired but happy to be clean. We felt so relieved! We will definitely go back for her next appointment to see Bryan, thank you again!
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August 2023 by Cristen B.
Great self wash experience! The staff was so friendly, helpful and professional. I really appreciated the detailed instructions given to Me. Very clean wash stations and I really like that the drying area is directly behind the wash stations will be back!
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August 2023 by Carla A. Byrd
The manager/owner was welcoming upon our entrance. He was very patient with our pup who was nervous when it was time to take him to the back, as this was his first visit. Manager/owner gave us a call when our pup was ready for pickup. I love how special the facility is and that our pup was in a small room instead of a crate upon pickup. His fur looked really great! Shiny and very well brushed! He also had a nail trim and teeth cleaning. Thank you so much. We will definitely come back.
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August 2023 by Rachael Mcgaugh
my little monster looks and smell amazing. Quick service and kind people. I was in a rush and they did not take it personally they accommodated me. Far from my home but I'll be back!
