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February 2024 by Marjorie Mead
Dog grooming
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February 2024 by Thomas Moffitt
I posted my review a couple of days ago, and they took it down.This was my 3rrd stop looking for Angel Fish. To my surprise, the employee refused to sell me the fish because she said the tank was too small. I have 5 fish in my tank. I didn't know 25 gal was too small, haha. She didn't know that I had fish tanks all my life. From 10 gal to 125 gal. She apparently didn't know that a fish would only grow to its environment. I worked for fish stores and learned everything I could. Employee told me that she was trying to protect her animals while I'm looking at overcrowded tanks.She was rude to me and my wife. I will never go back to this store location.
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January 2024 by Lyna Ha
I am not sure they taking shower the dog before they cut hair. I do pay for the wash and cut service , but smells like not even took a showers or grungy smells mixed up with baby powder smells when i pick up my dog from there.This is not even first time having this bad smells after I pick my dog from there.
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January 2024 by Xavier Garcia
I had a good experience with my order. The employees are friendly and helpful.process was simple and easy to follow. The CSR who helped me was wonderful and a pleasure to work with. The only negative was the item that was set aside was the wrong item. My CSR was able to locate the correct bag and I was on my way.
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January 2024 by Brianna P.
Found what I was looking for and a couple of extra toys for a good deal
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January 2024 by Michael Lehlbach
Great customer service, quick checkout.
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January 2024 by rosario aguilar
I like that you have varied prices for canines...
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January 2024 by Isabella Krueger
I came by today and am concerned with the humidity levels that the ball pythons are being kept at. Ball pythons are supposed to be kept at 40-60 percent humidity but the humidity gauge for all 3 enclosures read around 20 percent. One of the snakes was laying in his water bowl- it’s too dry in there for them. Potential customers, beware of the practices that this store is employing for their reptiles. I would hope that a large chain store like Petco would be knowledgeable in how to keep snakes- but this proves wrong. Please learn the correct humidity to keep reptiles and amend this issue.
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January 2024 by Owen Conway
Great prices, great products, great service
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December 2023 by Christina Duke
Went to an adoption event today. It’s very unfortunate the rescue doing the adoptions were forcing the dogs to go to a home with another dog. We recently lost our 16 yrs old chihuahua mix and saw several babies we were interested in but because we prefer to be a one dog home a dog was unable to get a forever home.
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December 2023 by Alicia R.
I booked a grooming appt today for my puppy yesterday. Appt was for 5pm. My boyfriend gets there a few minutes late from accidentally going to the wrong location. I called the location to let them know prior as well. The gentleman that answered said that was fine. My boyfriend shows up and the groomer Chloe says she isn't taking appts at 5pm and never got the message from the guy and would have never took us anyway even if we showed up at 5pm on the dot but, yet this was never mentioned throughout the day. The guy who answered the phone never mentioned our appt was an issue. She reschedules it for tomorrow at 5pm but, told my boyfriend she'd reschedule it between 4:50 and 5:10pm incase we had the same incident as today....his going to the wrong location was an accident and her rudeness was definitely intentional. Taking our business to Petsmart.
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November 2023 by Madison Porchia
A big thank you to Rayvan who helped me with my online order!! Thank you so much for your help!!
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October 2023 by Kim Rogers
The personnel are so helpful and friendly. I’m welcomed when I walk in and checked out with a smile
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August 2023 by Melissa Noble
Very nice people that work there. They have Taste of the wild in stock. Nice variety of items.
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August 2023 by Roberta “Chiwawagal” Gottlieb
Despite the Awhatuckee store hosting 2 large adoption events, the store was spotless, well stocked and now Carrie’s my brands of premium dog foods