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March 2024 by John Stanley
Grooming: Let the pictures judge for themselves. What do you think? The third one is what he looked like before...
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February 2024 by Luisa De Roo
Purchased antler bones for the dogs. Expensive but worth it.
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February 2024 by Mike Stohler
Decent prices. Convenient
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December 2023 by Brian
My dog contracted Kennel Cough while staying at the Pet Hotel in October and he’s still dealing with it. He was vaccinated in February. Be careful. The Bordetella virus is prevalent here.
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December 2023 by Tia Byrd
I ordered online and had curbside pickup. The employee came out right away and was very friendly
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November 2023 by Brian Schwelling
My dog contracted Kennel Cough while staying at the Pet Hotel in October and he’s still dealing with it. He was vaccinated in February. Be careful. The Bordetella virus is prevalent here.
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October 2023 by Terry Homman
Very quick and easy. Friendly staff. Great gifts for pets.
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October 2023 by Albert Betancourt
I stop by here all the time to get my cats treats and food. Friendly employees and a relaxing atmosphere. Other locations also have rescue animals for adoption.
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September 2023 by Viktor Godard
PetSmart has no place doing pet grooming. There have been 10 times that we have taken our dog there, 4 of those she came back like a cow chew her fur!You will think that they charge less for doing such a poor job, but they don't.
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August 2023 by Linda L.
I was given a complimentary bath and slight trim for my dog, due to my being unhappy she had to be shaved the month before. When I picked her up I asked when I should have her groomed again. The groomer said I should give it about 4 days after she gets back from training. She said she will probably be upset that she was gone for a month ( half of that, she needs to be boarded because I will be gone) and that you haven't had her very long and she is a rescue. I felt that was very unprofessional of her to make this remark to me. That is really none of her business. I felt like she was judging me. Needless to say, I won't be returning to this place. There are many other groomers to choose from, who have more tact and are kinder.
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August 2023 by Kayla C.
Huge thanks to TJ! I was so worried about my new leopard gecko as she stopped eating for 5 days after 2 weeks of owning her and was suddenly really afraid of me. I could tell she was stressed but she also stopped eating for 5 days which was making me worried. He recommended a warm soak for 15 minutes and the past two days she finally had a couple crickets but today she ate 7 mealworms and I'm just really happy. She even started to crawl on my hand today without running away or being scared and just chills. I know it's only been two days but the fact that she's eating again has made me really really happy. Thank you so much TJ!! Your the man!! Banana thanks you too! She seems to be a happier little gecko and I know she's finally feeling better. She also hangs out her in water dish again.
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August 2023 by Estelita
Well stocked shelves, quality products, and helpful employees. A fun place to shop.
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August 2023 by David M.
Flight was delayed from Reno to Phx and when we called to ask if there was anyway they could work with us on not being charged an additional day (We land in Phx at 9pm. They close at 9pm), they flat out refused to. I understand them charging us an extra day but the person on the phone (Jasmine) was extremely rude and literally HUNG UP ON ME!!! Terrible customer service. What a waste of $541.
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July 2023 by J K
Excellent staff! Our dog loves it here!
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May 2023 by Melissa Van Portfleet
They always have my brand of dog food and treats available. I also buy crickets twice a week for my gecko and I really appreciate they pre-bag them in various amounts so I do not need to bother the employees to scoop them out when they're clearly busy. Great customer service as well.
