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September 2024 by Ramiro Madrigal
I’ve been contemplating writing a review for months now but kept giving additional chances for improvement on Phoenix Pharmacy’s part. I’ve been using this pharmacy for a year or two now and have had constant issues with my prescriptions! Whether it’s my meds not getting filled while on auto refill, getting meds I’ve repeatedly asked to discontinue. I am having to call in at least every other month, sometimes every month because my meds aren’t being filled properly, I have spoken to the pharmacist, pharmacy techs on more than one occasion for the same issue and still continue to have the same problem. I switched to them from Walgreens hoping for a better experience and so far have only been disappointed.
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December 2023 by Kyle Michael Engelbrecht
The staff are liars. They refused to fill a prescription when other pharmacies were willing to do it. Huge egos, they think they are doctors. Avoid
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October 2023 by Preston Rhoades
Had the good fortune of visiting the pharmacy today. The pharmacist V, and the staff were very friendly and professional!
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September 2023 by Debbi Ferrell
Great customer service and support.
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July 2023 by Danelle Meere
Pharmacy delivers to qualifying customer's. They fill prescriptions faster than any other pharmacy I've used in the past.
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July 2023 by Kyle Phillips
Friendly service. What else can you ask for. They also deliver ?
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June 2023 by Stephanie P.
I have used Phoenix Pharmacy for several years now and I've had nothing less a stellar experience! Everyone there is incredibly kind and very dedicated to fine service. The team under Vee (owner/operator) is so amazing every time I need something. They also offer delivery which is super convenient!
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May 2023 by Travis Kace
These folks are fantastic. Courteous, professional and willing to go the extra mile.
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March 2023 by Wyatt Rose
I have been using Phoenix Pharmacy for years. I have to say they have excellent customer service and always have been as helpful as can be. I just moved out of state and will honestly miss being able to do business there. Big thanks and kudos. ?
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January 2023 by Mark Shander
Several times there have been issues with receiving the meds ordered by my doctor and rather than call me to help resolve it or just to let me know what is happening that is stopping me from receiving the meds, they set my expectations for next business day resolution and it takes up to a week or more to fix the issue. Most recently it was 3 weeks, two different prescriptions and partial refills because they can't resolve the issue and I only get a 4-day supply. I have been without certain medications for more than a cumulative month. The lack of communication and telling me "next business day" and it never comes is inexcusable, regardless of the nature of the incident. Just tell me the truth is all I ask. The truth now is that I am going elsewhere...again.------Thank you for replying. My issue is with the communication with the patient part. I can help resolve issues...if I know about them. Please improve setting expectations and communication with the patient part you mentioned. I thought what you sent was all that was prescribed. Your communication of what is happening is all that I have an issue with. I appreciate your thoughtfulness and kindness...but I need to know about them. I didn't know you did that until I ran out of a prescription. Thank you for thinking of me, just please let me know it happens as it is happening, rather than after it is too late for me to take as prescribed. Thank you again for your kindness.Best,Mark
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December 2022 by Valerie
Such a friendly place to go! I see them every month. No lines, the staff remembers you and have your prescriptions ready in under 5 minutes at the most!
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November 2022 by Dennis M.
Ok, it's my first time here. I usually go to Melrose Pharmacy for compounding needs but their price was $100 for some Magic Mouthwash the doctor had prescribed. I googled other compounding pharmacies near me and Phoenix Pharmacy came up. I called there and spoke to Liz - she said it would be around $25. I drove over there, they said it would take ~20-30 minutes. Boom! It was ready in that timeframe and it was $32 vs. $100 at Melrose. They were nice and saved me serious money in a world where everything is getting crazy expensive. Give them a try but not on a day when I am going there:)
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October 2022 by Michelle Wilson
Great place fast service will continue to be my go to pharmacy
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September 2022 by Curtis Ray Snider (Kai)
Been with these guys for years, they are always attentive to my needs, and my time. Thanks guys for doing what you do, keep it up ?
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September 2022 by Curtis Ray Snider
Been with these guys for years, they are always attentive to my needs, and my time. Thanks guys for doing what you do, keep it up ?
