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December 2023 by Kyle Michael Engelbrecht
The staff are liars. They refused to fill a prescription when other pharmacies were willing to do it. Huge egos, they think they are doctors. Avoid
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October 2023 by Preston Rhoades
Had the good fortune of visiting the pharmacy today. The pharmacist V, and the staff were very friendly and professional!
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September 2023 by Debbi Ferrell
Great customer service and support.
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July 2023 by Danelle Meere
Pharmacy delivers to qualifying customer's. They fill prescriptions faster than any other pharmacy I've used in the past.
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July 2023 by Kyle Phillips
Friendly service. What else can you ask for. They also deliver ?
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June 2023 by Stephanie P.
I have used Phoenix Pharmacy for several years now and I've had nothing less a stellar experience! Everyone there is incredibly kind and very dedicated to fine service. The team under Vee (owner/operator) is so amazing every time I need something. They also offer delivery which is super convenient!
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May 2023 by Travis Kace
These folks are fantastic. Courteous, professional and willing to go the extra mile.
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March 2023 by Wyatt Rose
I have been using Phoenix Pharmacy for years. I have to say they have excellent customer service and always have been as helpful as can be. I just moved out of state and will honestly miss being able to do business there. Big thanks and kudos. ?
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January 2023 by Mark Shander
Several times there have been issues with receiving the meds ordered by my doctor and rather than call me to help resolve it or just to let me know what is happening that is stopping me from receiving the meds, they set my expectations for next business day resolution and it takes up to a week or more to fix the issue. Most recently it was 3 weeks, two different prescriptions and partial refills because they can't resolve the issue and I only get a 4-day supply. I have been without certain medications for more than a cumulative month. The lack of communication and telling me "next business day" and it never comes is inexcusable, regardless of the nature of the incident. Just tell me the truth is all I ask. The truth now is that I am going elsewhere...again.------Thank you for replying. My issue is with the communication with the patient part. I can help resolve issues...if I know about them. Please improve setting expectations and communication with the patient part you mentioned. I thought what you sent was all that was prescribed. Your communication of what is happening is all that I have an issue with. I appreciate your thoughtfulness and kindness...but I need to know about them. I didn't know you did that until I ran out of a prescription. Thank you for thinking of me, just please let me know it happens as it is happening, rather than after it is too late for me to take as prescribed. Thank you again for your kindness.Best,Mark
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December 2022 by Valerie
Such a friendly place to go! I see them every month. No lines, the staff remembers you and have your prescriptions ready in under 5 minutes at the most!
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November 2022 by Dennis M.
Ok, it's my first time here. I usually go to Melrose Pharmacy for compounding needs but their price was $100 for some Magic Mouthwash the doctor had prescribed. I googled other compounding pharmacies near me and Phoenix Pharmacy came up. I called there and spoke to Liz - she said it would be around $25. I drove over there, they said it would take ~20-30 minutes. Boom! It was ready in that timeframe and it was $32 vs. $100 at Melrose. They were nice and saved me serious money in a world where everything is getting crazy expensive. Give them a try but not on a day when I am going there:)
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October 2022 by Michelle Wilson
Great place fast service will continue to be my go to pharmacy
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September 2022 by Curtis Ray Snider (Kai)
Been with these guys for years, they are always attentive to my needs, and my time. Thanks guys for doing what you do, keep it up ?
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September 2022 by Curtis Ray Snider
Been with these guys for years, they are always attentive to my needs, and my time. Thanks guys for doing what you do, keep it up ?
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July 2022 by H
PHOENIX PHARMACY IS NOT TO BE TRUSTED!! Run, dont walk away.I was using Avrio pharmacy in Scottsdale for my dog's compounded seizure meds and they are excellent but too far from me. So, I decided to give Phoenix Pharmacy a try...BIG, BIG MISTAKE!!! First, I call to order script and the tech asks me what the price was I was paying at previous pharmacy for this med, which I thought was a weird question to start. She claimed that they price match & wanted to do that for me. I had forgotten the exact price and told her the price I was actually paying for a previous med my dog was on, which was much, much more expensive. Instead of the tech realizing this and quoting me the actual going rate for this med, which was $61.30 they charged me $100. all because I forgot it was actually $62. So if I had said I was paying $150. would they have "price matched" $150...& made a TRIPPLE PROFIT?? This actually gets worse...I pick up my meds (paying almost double unknowingly, until today...) and get home and realize they shorted me 20 TWENTY pills!!! I call them when I realized, 2 weeks ltr and pill container almost empty already, to ask why I'm short 20 pills and the Pharmacist V makes up some rediculous excuse and says to come down and they will give me the other remaining owed to me. A trip i loved to make; the whole point i switched pharmacies was to save long trips to pick up!! When I called back today after telling him I now realize they charged me over $40., almost double of the going price on the meds anywhere else because they "price matched" what I told them he started to stutter making up excuses AGAIN!! Absolutely insane. I'm reporting them to every organization I can find that monitors pharmacy's to insure this doesn't happen to others!!
