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December 2023 by Paul Cassell
Fantastic people to work with, great selection of recent-model cars. They went above and beyond to make sure that the car was sold in top-notch condition, and that we were taken care of. Thanks, Sam, for making an important purchase so easy. Highly recommend!
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November 2023 by Jennifer Janoff-Faust
What a great experience. We weren't sure about what we're were going to come into at this location, but Sam was the absolute nicest, caring person we could have asked to work with. No pressure, no normal car dealership rudeness. Just a nice guy selling cars. Best car buying experience ever!
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September 2023 by Rachael Rowe
I didn't end up purchasing a vehicle from Auto Time, but I had a great experience with them. They were not pushy, they worked with my financing options and were super attentive to my concerns. Sam was awesome and made sure to secure the vehicle I was interested in. They were also very understanding when I ended up going with a different vehicle at a different dealership. Even though I didn't buy a car from here, I would definitely come back to work with them next time I buy a car. They definitely deserve 5 stars.
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September 2023 by Kolten Berg
This place is AMAZING. I walked into az auto time expecting not to fill drive out with a new car. Sam made that possible, he worked with me and my fiancé and I was able to get a new car. My previous car I got from a bad car dealership, and it ended up becoming a lemon and very dangerous to drive. I told Sam that and he was more than willing to help me. Since I’ve gotten this new car I’ve been less stressed about driving. Me getting this car was only made possible by Sam!
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September 2023 by Miranda Rodriguez
Such a beautiful collection they have here, and Sam was by far the most helpful person I ever had to deal with in purchasing a car to which he definitely delivered the car I wanted, he's the best!
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August 2023 by Jamie Lynn K.
Great customer service. Purchased a vehicle for our daughter's first car. Guys were great to work with! Quick easy transaction. Thank you again!
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August 2023 by Miguel Beltran
Everything went smooth good communication and patience willing to work with you help me walk out same day with a vehicle that I love
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August 2023 by bash
I can not say enough good things about our experience at Auto-timeWe got there on a Sunday not knowing what to expect but Sam and Eli made us feel very comfortable right from the start.The whole process only took about an hour and a half which is unheard of!!!We got exactly what we asked for, plus a very fair deal on our trade in.These guys are very honest and upfront no hidden fees no lies no games no bs…what you see is what you getSam and Eli you guys are the best!!!thank you so much for an amazing experience!!!We had a lot of funWhen is the last time you went to a car dealer and had fun making a deal ??I would absolutely 1000% recommend these guys for your next carDO NOT WASTE your time and energy with anyone else trust me it’s not worth the hassleI would only go to these guys for my future purchases.
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August 2023 by Victor Mucino
I had a fantastic experience at Phoenix Used Auto Time! Sam and the team were excellent at working with me on financing. They were patient and truly cared about providing great customer service. I thoroughly enjoyed my visit and would definitely purchase here again in the future.
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August 2023 by Cameron Stafford
These guys are the greatest! It took only one call to Sam to get the ball rolling. I took an Uber over to look at the car, because I knew I could trust them! I wish we'd found them years ago.
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July 2023 by abuk majak
I just bought my first car here. Sam is extremely professional and courteous!
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July 2023 by Taylor Rice
Sam and Eli were both incredible! I have always dreaded the car buying experience and decided to try Auto Time this time around. I ended up buying the first car I test drove this buying process. Sam made everything very easy to comprehend and the process was quick and smooth. One thing I did notice was we all thought the back up camera just needed a good deep clean but it turned out it needed to be replaced and Sam ordered it for me and offered to ship it to my house at no cost to me. They also gave me a great trade in amount! I would absolutely recommend them to anyone looking for their next car! 10/10!! These guys are great and keep their word!
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July 2023 by Adriana Grd
Drove out to see an SUV after being told there’s room to negotiate a ‘good’ deal only to show up and be hit with shady sells tactics and being told the price was already a good deal. The salesperson, Sam, seemed annoyed that I asked details about the car’s history. I asked him for the best price he could do and after he shared a number he proceeded to say his ‘boss’ wasn’t going to even entertain it. Why suggest a price only to then turn around and be condescending about it, just be honest and upfront on what you can do. We showed up to buy a car, not play sales games. Don’t waste your time with this shady business.
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July 2023 by jaron cantrell
Sam help me get a great deal and was very thorough. He was honest, patient, and very good at breaking things down in a way that vividly painted the big picture for me. I’m am a very happy customer and would recommend many more to use Sam at Auto Time.
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July 2023 by Rodrigo Rodriguez
Fair warning to all, my experience there was not good at all. I drove over 1 hr to get to the dealer, i was told if i went in they would work with me on a deal. I showed up and they tried to give me the exact same deal that was already on there website. Within 10 minutes of seeing the car i spotted alot of concerning details with the car, after i was told all my concerns were going to be addressed on the car, we met with sam to discuss financials. Me and Sam came to a conclusion on price and i informed him i was willing to pay for it cash. He told me he had to get approval from his manager and the only way to get that is if i gave him my credit card. That to me was very concerning and i told him i was not comfortable with that. He said he needed to show commitment from me to get it approved. Which i really dont understand how driving an hour and offering to pay for the total of the car isnt that. Needless to say i did not purchased the car and immediately left after he keep insisting he needed my credit card to proceed any further. Seemed really fishy to me. The whole experience felt like a scam to me.
