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November 2023 by Heather M
Our movers showed up on time and were very quick and efficient. Matt and Manny were professional and great! We will not hesitate to use them again.
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October 2023 by Dustin Wolff
I don’t normally leave reviews but this company is first class, nobody likes moving but these guys made it as easy and pleasant as possible, I will use them every possible chance, highly recommend!
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October 2023 by Samantha Cook
Super professional and quick movers. Highly recommend to use them. Great communication and friendly people I couldn’t stop laughing with them. They came with the uhaul truck early which made my whole moving process so much faster than expected. I didn’t have a way to take apart my coffee table but thankfully one of the guys had a bag of tools and had no problem taking it apart for me. Always trust a man who knows how to use is tool.I will definitely be using this company in the future again
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September 2023 by Ann Lowenstein
I am blown away with how good my team was.I ended up getting a slightly too-small truck, so they had to do two loads, but even with that, in just under two hours, they shifted all the big stuff I couldn't have moved myself, with ZERO damage.They were personable and professional, and we bonded over kitties, so BONUS!12/10 - WOULD recommend.
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August 2023 by Aaron Lovitt
Tim the owner has no professionalism. When i met him he smelled like beer when he drove up. Was disrespectful to his workers. No sense of customer service. Ignores your calls after they take your money. Would not recommend EVER!
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July 2023 by Donna Oneal
On-time fast excellent service I had so much to to load thank you so much great prices from Chicago to az Cornelius' teams was amazing Their disassemble, load, organize, thanks so much will use pog moving team again on my next move10 ?
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June 2023 by Gail Donnelly
POGTj Cyrus and HoldenTj, Cyrus, Holden were gifts. They came with expertise in engineering of space and design, strength of well developed muscular training, yet simple kindness to relieve the anxious stress of moving from us to pick it up with reassurance that brought a gentle calmness into the home.They came in with amazing teamwork, evaluating the contents, choreographing in their minds together the steps to begin.Tj handled the loading, Cyrus was picturing the sequence of loading, Holden was jumping in to honor this procedure and put his whole self in keeping it smooth and concise.Honestly the best trio ever.But the proof of their expertise came after the 1500 mile trip when we reached our destination. We had to open and unload it ourselves. All the boxes and furniture was exactly as loaded. Nothing shifted or broke. It took us 2 days to unload but miraculously what we needed first day was at the door. It was so easy for us to make a plan to best unload. Very grateful for these young men who obviously care for being the best they can be.
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June 2023 by Lydia Kirillova
My partner and I have moved several times and P.O.G. Moving & Helpers were by far the best movers we have experienced. Very efficient while also extra careful and thorough. We hired them for two hours to unload our two bedroom apartment and they completed the entire job is less than an hour with three workers. They offered to spend the leftover time to help unwrap and rearrange furniture to our liking. Will definitely be using their service again and recommending them to our friends!
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June 2023 by Asija S.
Honest Review! I used this company yesterday. I did a short distance move ...less than 20 miles. My estimated arrivals time to begin my move was between 12PM-2PM. They were over 1.5 hour late due to some inconveniences on their part (Didn't communicate this until around 3PM so I was waiting over 1 hour just to be notified of tardiness) I found it was hard to communicate w/ the office sometimes. I literally called for 15 minutes straight at one time. They did text me letting me know "Our apologies, we are on the other line, please see the automated message just sent for your crew lead's phone number"The move was GREAT though. Yes they were late. Yes communication lacked but they 110% got the job complete quickly & efficiently. They explained it had been a rough day & I was the last job of the day. We all have our days inside & outside of work so I'm very understanding of this. I do appreciate that regardless of the challenges they had faced earlier today at work...they ALL had a great attitudes & were ready to move in 90+ degree weather :) I felt that the movers were experience. I seen some reviews stating other wise but I had TJ as a Crew Lead & his team did great. Overall, it was a good experience. There was mishaps but we all make/have mishaps. I'll definitely book again in the future.
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April 2023 by Justin Shanley
TL,DR: we hired these movers for a local move, their high-as-a-kite movers damaged our items during the loading phase and they refuse to take responsibility.We hired POG movers to assist with a local move from North Phoenix to North Peoria (~20 min away). The helpers were hired for four hours to help load and unload only. Off the bat the experience was poor as we hired them via uhaul’s moving helper website for the “morning” of our move. Apparently they get to dictate which time “morning” actually means and you as the customer don’t have a say. They were set to arrive between 7-8am, when I called to push it back a bit I was told they have other jobs after mine and it wouldn’t be possible…but I could ask the guys to get there closer to 8am. Okay, great, we’ll roll with that.Movers were supposed to arrive at 8am—instead they arrive around 9am. The two guys that showed up were high as a kite and reeked of weed. During the load process, the movers had access to many moving pads and shrink wrap to protect items, but only chose to use it on certain things. For example, our bed set was wrapped very tight, but our leather sofa and dining room table had little to no wrap at all. As a result, during the load process our dining room table was damaged as it was dropped and slid across the metal floor, and our leather sofa had the same fate. No big deal, we purchased moving load/unload insurance through U-Haul. Or so I thought. This company is so difficult to not just get a hold of, but to work with at all. Claims were denied because the movers “said they didn’t do it” and because I didn’t have “video evidence” nothing could be done. So note to self, wear your body cameras when hiring this company because their stoned movers will damage your property and plead the fifth.Now, a month after my move, the company is combative and difficult to work with. They’ve stopped returning calls (three calls with voicemails left went unanswered) and take days to respond to anything through uhaul’s moving help website.Save yourself the hassle and hire a different company.Update: as you can see by the response, the owners are now accusing me of fraud & theft for trying to file a legitimate claim. Again, save yourself the hassle and future headaches.
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April 2023 by Justin S.
TL,DR: we hired these movers for a local move, their high-as-a-kite movers damaged our items during the loading phase and they refuse to take responsibility. We hired POG movers to assist with a local move from North Phoenix to North Peoria (~20 min away). The helpers were hired for four hours to help load and unload only. Off the bat the experience was poor as we hired them via uhaul's moving helper website for the "morning" of our move. Apparently they get to dictate which time "morning" actually means and you as the customer don't have a say. They were set to arrive between 7-8am, when I called to push it back a bit I was told they have other jobs after mine and it wouldn't be possible...but I could ask the guys to get there closer to 8am. Okay, great, we'll roll with that. Movers were supposed to arrive at 8am--instead they arrive around 9am. The two guys that showed up were high as a kite and reeked of weed. During the load process, the movers had access to many moving pads and shrink wrap to protect items, but only chose to use it on certain things. For example, our bed set was wrapped very tight, but our leather sofa and dining room table had little to no wrap at all. As a result, during the load process our dining room table was damaged as it was dropped and slid across the metal floor, and our leather sofa had the same fate. No big deal, we purchased moving load/unload insurance through U-Haul. Or so I thought. This company is so difficult to not just get a hold of, but to work with at all. Claims were denied because the movers "said they didn't do it" and because I didn't have "video evidence" nothing could be done. So note to self, wear your body cameras when hiring this company because their stoned movers will damage your property and plead the fifth. Now, a month after my move, the company is combative and difficult to work with. They've stopped returning calls (three calls with voicemails left went unanswered) and take days to respond to anything through uhaul's moving help website. Save yourself the hassle and hire a different company.
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March 2023 by Ayman Sefein
Marcus & Darren are great.Best moving company. Called me before they showed up to confirm, came in time, and started right away. So professional with their job & took care of our belongings. Highly recommend.
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March 2023 by Akilah Jackson
Waited for hours for a contact back, owner got involved, contacted driver and they showed up immediately. The movers Broke Valuables I stored in CubeSmart Storage for months. Purchased insurance with Repwest insurance company and they would not cover any damages due to movers moving my personal property.
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February 2023 by Kelly C.
Unfortunately, I have to share my terrible experience with this company. The sad part is I have used them over 8 separate times since 2015 to move myself and my son/ We never had too many issues with the moving crew before but this time, they had Cavin and Markus load the UHAUL for me. I have a custom made china cabinet that was my Mom's. I told them how precious it is to me and that it was the only item I cared most about. I specifically told them I wanted it wrapped up. They used up my 12 blankets from the UHAUL rental, so I gave them a king sized comforter and a blanket to use. Instead, they put the china hutch directly on top of the base cabinet and refused to use the blanket or comforter, they argued with me and said it would be fine, it won't shift, etc. The base cabinet never had a single scratch on it until we got to my new location, and when the movers unloaded it, they pointed out all of the damage done to the top of the cabinet. It has multiple scratches due to shifting on the truck with no protection. When I notified P.O.G. Movers, they refused to accept any responsibility for it, they even accused me of filing a fraudulent claim, calling it wear and tear. I told them exactly what happened, they told me it is my fault as I signed the contract, etc. I got a quote to sand and re-stain the surface for $150, I asked them to discount my total invoice because now I have to incur the cost for repairs. They rejected my request, I repeatedly demanded to speak to the owner and I wanted their liability insurance company name and policy number, to file a claim and they refused to give it to me. This company does not value a customer who has used them so many times, I have referred customers to them and they refuse to compensate me for their 100% pure negligence. My advice is to run as fast as you can from this company. I am so disgusted by their lack of caring, they are unethical and unprofessional. They claimed that I did not provide the blankets, they claimed that they did not stack the two pieces on top of each other claiming the china cabinet is too tall for the truck. It is 6.5" tall, the height inside the UHAUL truck is 7 feet. I saw the pieces inside the truck stacked without protection, I was upset but they had already loaded the truck up and it was too late to make them undo everything. Markus and Cavin took photos of the loaded truck, which would prove I am the one telling the truth, I demanded to see the photos and they refused to share them because they know I am right but do not want to accept any responsibility.
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February 2023 by Kelly Criner
Marcus and Cavin are magicians!They stacked a 20 foot truck like pros. They were careful and courteous and super efficient. I have used POG at least 14 times amd have never been disappointed!
