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January 2024 by Elizabeth Overberg
The food is just ok. The employees have got to be Ai. They don't smile, speak or make you feel welcome at all. This was our first and last visit.
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January 2024 by Matthew Dillard
If I had to rate my dissatisfaction on the scale of one to 10 it would be 15 the reason why I said is because as soon as I walked in the door, I greeted the associates twice and the response was are you here to pick up? are you going to order, so I left in winter MOD Pizza and I’m so glad that I did if I had stayed and ordered I feel I would’ve regretted that decision and also after ordering at MOD. I noticed that a customer went into POTBELLY and walk right back out just like I did, if you value your respect and love great customer service , I say don’t go to this place, but the choice is yours.
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December 2023 by Dolores Damian
Pretty good sandwich spot.Got their broccoli and cheese soup. It was delicious. Also got the Italian sandwich. It was good.Don’t forget to be a reward member to get points.
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December 2023 by Dolores D.
Pretty good sandwich spot. Got their broccoli and cheese soup. It was delicious. Also got the Italian sandwich. It was good. Don't forget to be a reward member to get points.
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December 2023 by Rey Garcia
Potbelly provides a satisfying dining experience with its warm and inviting ambiance. The Avocado Turkey sandwich is a standout, featuring a perfect balance of ingredients. The live music performances, a distinctive feature in some locations, add a lively touch to the atmosphere. The service is generally quick and efficient, making it a great spot for a casual lunch or dinner. While the menu leans heavily on sandwiches, the limited but tasty selection of soups and shakes complements the overall offering. For a relaxed and tasty meal, Potbelly is a reliable choice.
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December 2023 by Chris R
Adrian & Antoine were awesome. Especially Adrian who took my verbal order & then took my money at the end. This guy is kind, courteous, patient, friendly, & happy to be there working at Potbelly. Please pass this along to Adrian for us. My girlfriend & I went there & had the most pleasant experience. My mother-in-law absolutely enjoyed her sandwich due to Adrian not toasting the bread as much as normally. She can't chew that well, so this was a blessing. Then Antoine was also a kind, well-mannered gentleman. Nothing but kudos for these guys. This restaurant is in competition with Tempe Potbelly for most lovely place to eat. :-)
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October 2023 by Scum T.
Came in for lunch with my girlfriend on (oct. 24th at around 1pm) and was not expecting to deal with a sassy and rude employee, I had asked for ham and cheese on my BLTA and she said in a rude tone "you get your toppings down there!" Then I was like "ok" so my girlfriend asked about the cheese which was on her side not the toppings and disrespectfully asks what kind of cheese I wanted! Not to mention when my sandwich made it to the toppings side she was already cashing us out and never charged me for the ham, so then I get double charged because they couldn't just charge me for ham and they rang in the entire order but with the ham added and made me pay! Look this was a complete mistake on their end the least they could have done is not charge me for the ham, or at least been kind about it. Not a fan sandwiches with a side of unnecessary attitude.
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October 2023 by Mark Pettway
Oooh yes- this sandwich place was GOOD! My better half and I decided to order Potbelly Sandwiches to go because we wanted to get in, stay warm (as it was chilly over the weekend) and enjoy a tasty sandwich with some kettlecooked chips, and so we stopped here for our sandwiches. I'd never had one of these but I'd hear great things... and I know why now.The place was clean, pretty empty on a Saturday night, and so we walked right up to order. I do believe most of their sandwiches come hot, warm, or toasted although you can have them not if you so prefer. I went for the chicken bacon sandwich on wheat and added mayo, lettuce, cheddar, tomato, onion, and ranch sauce - and mmmm, mm, mmm was it good! Even after taking it home, it wasn't overly soggy from the mayo or ranch (was about a 20-minute drive home) and it was delicious. My significant other (SO) ordered a sandwich called a "Wrecked" - which was meaty Turkey breast, hickory-smoked ham, Angus roast beef, salami, and went with swiss cheese. I tried it and I loved the meats in it, and the combination of them together, it was truly super tasty! He also had it on wheat and added some mayo and deli mustard. They had some bomb looking large cookies at the register, but we resisted... we also resisted the incredible looking shakes too (which I later regretted) but we were beyond satisfied with the food and the service of this Potbelly Sandwich Shop - thank you!
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October 2023 by Aileen Jernigan
Store was clean and staff was nice. I got a Wreck chips drink and cookie for $23.00...expensive for a sandwich shop.
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September 2023 by Brady Bemis
The ladies were great and fast.On top of it and friendly as can be!!
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September 2023 by XYZ Colorado
Really good sandwiches amd cookies.
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August 2023 by Baby Girl
Mazie and Sylvia were very sweet and took very good care of us. Amazing service.
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August 2023 by victor rojas
Horrible customer service!I order three sandwiches 2 Avo and 1 wreck.Got home and 1 one of them didn’t have avocados, I called to get it replaced they were hesitant to get it replaced. They were causing of me just wanting a free sandwich “ like no I paid for my food” I’ll save it for you and you make a new one. Nevertheless you lost a loyal customer
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August 2023 by Brandon B.
First time here in a while and won't be back.Prices seem to have gone up significantly and staff is mostly incompetent, charging us wrong for multiple things... it's not that hard.
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June 2023 by Aaron Rodberg
2:50 PM June 25th, walked in just now with my girlfriend to get food. No one was behind the counter. No one greeted us. Turned out the THREE EMPLOYEES were all sitting at a table eating and taking like they were customers. They didn’t say one word to us at all! Not even as we walked out starting at them. Wow! And just yesterday I was asked to sign another petition to raise minimum wage! No! Better believe I will be writing to corporate.