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March 2023 by Kam
I have been a client of theirs since 2020 and they are very unprofessional. I gave them the benefit of the doubt because of the pandemic. But as of January 2023 I am very upset with how they have treated me as a paying client, and small business owner. If you notice the majority of their 5 star reviews were predominantly from 4+ years ago and is not a current reflection of how they run business. They are extremely short staffed, move extremely slow and the CPA’s are rarely available when you need them. If you have questions you generally have to get information from the front desk not an actual CPA. But more times than not they will claim their employees are on vacation for weeks at a time. Not to mention, their prices have literally doubled in a year, which given inflation, I’ve seen the price of everything drastically go up. So a price increase is no surprise. But doubling your prices for the same service is pretty steep, however, with zero issues I paid in full for their services for 2 years. As of 2023 they are sending out very misleading emails “disengaging” from clients without an actual explanation. But as I’m seeing in the other 1 star review from Mike Perez, they only service their highest valued clients. Which leads me to believe they will cut ties with clients without a cause if you are not within the top 2% of the population. Very discriminatory. If those were their standards of taking in new clients that should’ve been communicated in our initial meeting 3 years ago. So basically they only have the appropriate staffing if they believe your business generates enough money to capitalize off of you. I DO NOT recommend. I run a business and I would never treat my valued clients this way. It’s also laughable to tell a client you don’t have time to do their taxes as you send out emails promoting your charity tournament where they will gladly take money from their high valued clients. I have documentation of it all. Unprofessional is not even the word.
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March 2023 by Kam R.
I have been a client of theirs since 2020 and they are very unprofessional. I gave them the benefit of the doubt because of the pandemic. But as of January 2023 I am very upset with how they have treated me as a paying client, and small business owner. If you notice the majority of their 5 star reviews were predominantly from 4+ years ago and is not a current reflection of how they run business. They are extremely short staffed, move extremely slow and the CPA's are rarely available when you need them. If you have questions you generally have to get information from the front desk not an actual CPA. But more times than not they will claim their employees are on vacation for weeks at a time. Not to mention, their prices have literally doubled in a year, which given inflation, I've seen the price of everything drastically go up. So a price increase is no surprise. But doubling your prices for the same service is pretty steep, however, with zero issues I paid in full for their services for 2 years. As of 2023 they are sending out very misleading emails "disengaging" from clients without an actual explanation. But as I'm seeing in the other 1 star review from Mike Perez (Google Review) they only service their highest valued clients. Which leads me to believe they will cut ties with clients without a cause if you are not within the top 2% of the population. Very discriminatory. If those were their standards of taking in new clients that should've been communicated in our initial meeting 3 years ago. So basically they only have the appropriate staffing if they believe your business generates enough money to capitalize off of you. I DO NOT recommend. I run a business and I would never treat my valued clients this way. It's also laughable to tell a client you don't have time to do their taxes as you send out emails promoting your charity tournament where they will gladly take money from their high valued clients. I have documentation of it all. Unprofessional is not even the word.
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May 2022 by Tiffany D.
ASK FOR A QUOTE FIRST! Admittedly I did NOT. We (family/business) have used PK for decades, so I had never seen an individual/line item bill. But since I have used them previously they had ALL my information. Seemed natural just to use them again. Last year was my first time where it was only my personal individual taxes (single mom, 1 child, 1 home, 1 source of income, that's literally everything. No assistance, no investments, no losses/gains). $1200! And the bill had no explanation/break down. After multiple emails, I found out it took multiple people, an average $250/hr to complete.
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February 2022 by Mike Perez
If I could rate these clowns zero stars I would. Told us from the beginning if I don’t respond within one day something is wrong. Well I can’t tell you how many times it took them a week or two weeks to get back to us. I had to even reach out the owner of the company at one point. Then as tax season rolls around, get an email hey we’re focusing on our most valuable customers so we can’t do your tax return. This place is a joke.
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January 2022 by Tope Cele
Appreciation Karen.. I sincerely appreciate your efforts for helping me to doubled my investment deposit to something else. In 7 working day's. and have been making successful withdrawal every time, That's was awesome and unbelievable too. Now I see why everyone recommended you everywhere on Facebook. God bless you and strengthen you to do more for your clients ijn.. Contact Karen if you’re interested to trade and earn money through forex/Bitcoin investment. Email:
[email protected] Watsapp NO : +13157581603
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February 2021 by Cindy G.
I love the company! Not only is Tony Kong professional and friendly, he is interested in you as a person besides a client. I have never had a CPA call me often and let me know how our company can save money and time. I highly recommend this CPA , they are great!
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December 2020 by Troy Moore
Scott Mitchem and his team have done my taxes for the past 4 years. They are very thorough and do not cut corners. I trust them with my books and taxes on 3 companies.
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September 2020 by Scott Weber
Fantastic company! Great feedback from clients that have used them for various accounting needs, and their Marketing Director Dawn is a breath of fresh air to work with. Highly recommended!
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September 2020 by Cameron Lundin
I am a small business owner in Arizona and have used Mr. Tony Kong as my CPA. He seems to have the answers before I know to ask them. Very happy
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September 2020 by Paramount Communications
Excellent and amazing tax preparation. Violet and Shauna are super helpful and insightful for great ways to save on taxes. Highly recommendedThanksShawn Herrick
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December 2018 by Teresa Steinwandt
I have been with them since 2014. Living in Honolulu, everything is done over the phone or through emails. I feel I get the same treatment as someone who walks through their doors. I give them a 5 star rating.
