-
March 2024 by E Mehany
Great facility with awesome customer service. I really enjoy the ease of access and everything except that once i moved in, the rate kept on changing. I am currently being charged $200 for an outdoor 10 x 10 while newer rentals go for a lower rate of $81 instead of $108. when I moved in mid 2022 it was $129 instead of $150 then few months after, the rate went up to $150, now it is $200. So basically I spent tens of hours, and money, to move in all my belongings then they raised the price. Once I posted this review, I received an email from Public Storage stating that my rate of $200 for 10 x 10 will not be decreased at this time! Although the facility is nicely maintained and is very convenient for those who live near by, the spike in rental fees is not justified. This is not a 3% or 5% increases, it is usually a 20% to 70% increases. I would not recommend to those who are looking for a long term storage.
-
March 2024 by Arlene Steele
Terence made my experience go smoothly and efficiently. He’s very knowledgeable and was pleasant to speak with. It makes my day when I get good customer service because it’s so rare these days.
-
February 2024 by Jeff Detwiler
Terrence was professional and really went the extra mile to make sure I was taken care of.
-
January 2024 by Lisa LaForest
Great storage facility. Highly recommend. Terence is super helpful and friendly. Facility is kept clean and secure.
-
January 2024 by Jason
Called the store Omar provided friendly customer service
-
December 2023 by Patrick Kehoe
Dave and Omari were very helpful!
-
December 2023 by Renee Lopez
Terence was great helped me out with getting things squared away with my aro
-
December 2023 by Peter South
Amazing customer service!
-
December 2023 by Robert Thomas
Nothing like good ole fashioned customer service! This is exactly what I received from Dave! He was easy to work with, and easy to talk to as well. I explained to him what I needed. He asked me a few questions, then helped me get what I needed to be done. Thank you very much Dave for making my transition from one unit to another very pleasant!
-
November 2023 by Jerricka
Dave was patient with me for a few months while trying to come in and change the locks! I’m grateful! He’s a good dude! I can definitely recommend this Location!!!
-
November 2023 by Terry Rainey
We utilize Public Storage in multiple cities and the Chandler site and Dave in particular have been a pleasure to deal with and exceptionally helpful over the years. The facility is clean and well maintained and customer service is excellent.
-
November 2023 by Courtney M
I've been renting a storage unit at this facility for close to a year now, and I can't say enough good things about it! The place is impeccably clean, the staff is incredibly pleasant and professional, and the manager Dave is the coolest guy who genuinely cares about both the facility and customer satisfaction. He is an asset!. They go above and beyond to make sure you're taken care of. Highly recommended! ?Bonus for the mobile app for entry too!
-
November 2023 by Alison Franklin
The customer service is exceptional. The manager took time to explain the pricing and provided me with a storage unit that was suitable for my needs. Very friendly and made me feel welcome. I feel that my valuables are safely secured.
-
November 2023 by Justin m
The people there are nice, easy to work with. I got a great introductory rate. Couldn’t be happier. Thanks for the help guys.
-
October 2023 by Benjamin Williams
Came in today for my very first unit! I swiftly was able to meet with Dave in the office, check out a unit and get setup and moved in with ease! Best prices I could find and best believe, I looked. Dave was awesome to work with and most definitely will be the reason my business returns!