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September 2025 by John
James is the man!
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August 2025 by Catherine Despotovic
It was smooth sailing moving into this storage location—all thanks to Liz! I moved cross-country from South Carolina to Arizona. I didn't know anything about the area, and working with Liz made me feel welcome and took some stress off of me to know she's overseeing the units. She was very knowledgeable about the property, company, app to access my unit, etc. Keep it up, Liz!!! Thank you!
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August 2025 by Anastacia A
Liz was super helpful and kind.
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August 2025 by Jason F
Liz was nice and friendly I appreciated the call back my issues was solved
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August 2025 by Rixan Beauty
Thank you Liz, literally makes everytime im there an easy and peaceful process.
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July 2025 by Megan Baty
Public Storage provides very clean and safe storage.
However, my complaint is that when I began renting a unit from them in April 2023, I was told by the manager of our specific facility (at the time, this was Chelsea), that we would be able to pay in advance for as many months as we wanted to, and in doing so, would secure our rate.
Upon calling in to do this a couple of months later, I was told that this was not possible, and that although we could pay for several months up front, that if rent was increased, that we would still have to pay the difference, and although they appreciated the advanced payment, that paying in advance would not affect the rental amount due.
In addition, rental prices began climbing just six months after we started renting from them, and never stopped climbing. Rent went up every few months, and in just 2 years, our rent was over double the rate we began with.
I am disappointed in what this manager, Chelsea told me, and I advise all others renting a storage unit from anywhere, to have a signed contract in place before renting.
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July 2025 by Jayce Soul
Justin helped me out today
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July 2025 by Mike B
Liz at the Ray Rd (85044) location was great! I needed to rent a storage space quickly, but could only do it over the phone since I was traveling. Even though we had an 8 hour time difference, she took it on as a challenge and completed the transaction, all while working tirelessly to find any discounts or specials that were currently available to me. She knows that business inside and out, and filled me with confidence. I now keep her number on speed-dial!
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June 2025 by Master of Mayhem
I had some questions regarding renting a unit and was lucky enough to speak to Liz. She answered all of my questions and was so friendly. She is a great asset to your company!
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June 2025 by Maryanne DiFrancesco
Liz and Barbara were fantastic with helping my mom and I get prepared for our upcoming move. Thanks a ton for everything :)
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June 2025 by Eleya Stokes
Liz is awesome! She always greets everyone when she’s making her rounds and always ask if we need any assistance. She’s very attentive and caring.
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June 2025 by Thomas Clark
Been here 2 years and it's been great! Easy access to the facilities and to my storage. The staff are super friendly and Liz has especially been a great help as well!
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June 2025 by Denetra Taylor
Liz was a big help!!!! Thank you!!!
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August 2024 by Shelley Roten
Christina went above and beyond to help me through the process and I'm grateful to her for treating me like a VIP! She was in training, but you would never know it!
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August 2024 by Chris Morgan
There was a little mix up. The real sign of good business is how they took care of it