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December 2023 by Yen Dmof
Martha was very nice and helpful. Great service here and great prices??
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November 2023 by Venessa Hernandez
Nicole has been amazing and I appreciate the empathy she provides to us as a customer. Thank you so much!
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November 2023 by A L.
1) They forged my signature. 2) They held my items hostage when I had fully paid my bill. 3) They raised my rent 50% after only a few months even though they had plenty of open units. 4) They never answered my calls. 5) They let homeless people live there. 6) The "air conditioned units" are so hot. 7) They never have carts available. 8) They never tried to solve my problems, another location had to take my calls. 9) Their staff claims that the manager doesn't care about the people with units and scams them at any chance he has. They said that he says to just pay the money and get over it. 10) Choose a local company that actually cares and is not an investor corporation.
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September 2023 by Patrice Pickett
I appreciate Annalise for her help. I needed a unit due to having to move. She was helpful and kind. Thanks
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August 2023 by Sheena Chapman
I was helping a friend move into her house when we realized her bottles of liquor and purses were stolen along with other items in her household how is it that this has been going in for a year and no one has thought to fix the issue? Peoples things shouldn’t be getting stolen at $200 a month x 5 months and on time payments and you can’t turn the cameras on and notice someone going in that shouldn’t be? I will be telling her and her husband to get a lawyer. DO NOT RENT HERE.
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August 2023 by Zita Lockett
Very little space to maneuver a U-Haul truck not many parking spaces if you have people to help you unload put on a dolly and roll through the hallways to your storage unit. Hallways are clean and well lit.
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August 2023 by Ernest Ruiz
Nicole helped me tremendously. She deserves recognition for her helpfulness and pleasant customer service.
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August 2023 by Adam Larson
Jessica and Nicole were both great at getting me set up with my storage unit!
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July 2023 by Kaylinn Marie
My unit was broken into and robbed! Through the roof! And nobody called to notify or let us know nothing and everyone is extremely unhelpful do not waste your money
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July 2023 by Monique Callahan
Wonderful location and customer service, quick and easy process.Thanks Nicole for considering my needs when suggesting a unit. ?
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July 2023 by Cerissa
Was robbed a year ago. They didn't even notice that it was looted until I told them that I was robbed. Didn't even get the full amount for insurance. Not even half which was lame. Terrible security. People stay in the elevators at night and the cameras are always messed with or not working. I'm out thanks. One of the working chicks even eyeballed my unit when I opened the door but acted like she was checking a sticker on the locks. So truthfully I think my robbery was an inside job like most of my family and friends told me. The guy working with the ? is awesome and will always be awesome in my book. Thank you.
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July 2023 by Keri B.
excellent communication with staff, the app works very well & makes it easy to reserve a storage unit of any size. access is easy getting in and out. and this specific location is great because a semi can back right into the parking lot and unload or reload.
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July 2023 by Jarvis N G
This location is spectacular and Nicole is very informative and has great energy. I would definitely recommend this place for all your storage needs ?
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June 2023 by ray son
this place is bad, our stuff was stolen during president day weekend, friday night. They didn't call us until sunday afternoon, apparently other units were broken into as well. I went to this place a week later and saw 20+ replacement locks on different units on all 4 floors. I assume those were also broken into. Don't store your stuff there, alot of homeless people nearby and thieves use the shopping carts left by the dumpsters to steal your stuff. District manager is useless. i'm in the process of going to small claims.
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June 2023 by Laura Biancalana-Hernandez
These units are expensive. Prices increase often. They only have a few carts to use but only when office is open, otherwise they are chain locked to the wall. Elevator near the office is always broken & never an out of order sign on the door.