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January 2024 by Jane Walsh
Excellent service and extremely helpful in recommending future improvements for your vehicle. All work was done on time and a very good job as well
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January 2024 by alli rentlek
I’ve been stopping at random car places, mom and pop shops, etc since moving here in 2021. My dad always fixed my car & I have decent amount of knowledge to know when I’m getting screwed over.This place has been nothing but GREAT to me, Tommy goes above and Abraham seems to be a very hard working individual, which is the younger man who worked on my car the past three times I have gone in. They go above and beyond to make sure you get the best deal and are treated fairly. I will be coming back to this place as long as Tommy and Abraham are working there!:))Thank you again Big Brand for working with common decency and fairness!
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January 2024 by John Horejs
Pete and the excellent mechanics got us right in, and took care of the issue quickly and expertly. We HIGHLY recommend Big Brand for all your automotive needs. They are honest, thorough, and great to work with.
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January 2024 by Kim
Every time I’ve been in , either for scheduled maintenance or just a stop in for a tire check prior to traveling, the employees are all very polite, professional and helpful. It never feels like they are just trying to “sell you” on anything, which is refreshing. Highly recommend.
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December 2023 by Bill Potolicchio
I had my oil changed and air filter replaced today at Big Brand Tire & Service located at 32st and Shea Blvd Phoenix AZ. It was easy to get an appointment and the service time was fast. Pete was AWESOME to work with at the front desk. He was very friendly, professional and kept me informed during the process. I highly recommend this shop!! Bill Potolicchio
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December 2023 by Michael Wimmer
Friendly staff with great service. Stopped in for an alignment check. They got me in and back on the road quickly at a reasonable price. They also did another minor adjustment as a courtesy. I’ll be back.
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December 2023 by DaDeligtfulDazzlingDerika
Pete was very kind and I didn't feel like I was being ripped off when I went there! Everything was very reasonably priced and I was impressed by how speedy they were especially right before Christmas. 10/10 would recommend
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November 2023 by Justine M
5 star service from Pete and the staff here! Super friendly, knowledgeable and helpful. They went over my vehicles needs for today and future service appointments, so I will definitely be a repeat customer with all my car maintenance needs.
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November 2023 by Tom
Had an appointment time of 8:00 AM on Wednesday. Appointment time was made on the previous Friday. Showed up at 7:50 AM on Wednesday. Was told it would be an hour for my service. My car was done 4 hours later. Called multiple times to inquire about status, voice mail. Finally drove down the the shop to find out what was going on. Was given a song and dance excuse. In the end, was given an impressive 25% discount. Should have been free. Never again.
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November 2023 by Joshua Konopka
Pete Montoya was exceptionally helpful and the service was extremely quick! I'd recommend calling for tires rather the website. Some tires I was looking at only had 1 available, amazing work!
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October 2023 by Joyce O.
Discount wouldn't fix my tire because of its age even though there was no dry rot and the tire was in otherwise perfect condition with low miles. Big Brand fixed my tire free of charge and had me back on the road in 30 minutes. I'm definitely getting a quote from Big Brand when the time for new tires comes.
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October 2023 by Michael McGinnis
Mario & staff super helpful. Got me out of a bind quickly at reasonable prices, assisted w/ a spare tire and new tires. This place is A+. Thank you gentlemen for your hard work.
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September 2023 by Adam R.
Been coming here for a few months for a number of issues with multiple cars. Very pleased I did as things the dealer could not figure was finally resolved by the Big Brand mechanics. Very good mechanics and the staff is extremely helpful and friendly. This is now the only shop I need !
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September 2023 by Trey Newton
Took my car in for the first time, had it back the same day within a few hours. Mario I believe helped me and he was a huge help. Quick and easy.
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September 2023 by Brad P.
Great service. Friendly and knowledgeable. Best price around with warranty. Quick and easy. Highly recommend .
